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The Ritz-Carlton, Mexico City

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Located near the historic Angel of Independence Monument, The Ritz-Carlton, Mexico City offers a tranquil oasis with a garden and indoor pool. Guests can treat themselves to a rejuvenating massage at the onsite spa or enjoy activities in the gym. With free WiFi and helpful staff, this luxury hotel is perfect for families.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY5,763
CNY6,887 total
includes taxes & fees
Jul 7 - Jul 8

Why we love this property

Work and play balance
Located in a business district, this hotel offers laptop workstations in every room. After work, guests can enjoy the spa, gym, or unwind at the bar.
Dining with a conscience
The hotel restaurant offers locally-sourced food, vegan, and vegetarian options. A cooked-to-order breakfast complements the conscience-soothing menu.
Relaxation sanctuary
A full-service spa offers daily massages and treatments in serene rooms. This hotel also features a fitness room and peaceful garden for total rejuvenation.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Terrace)

  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Terrace)

  • Park view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (City View)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, City View (City View)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View (City View)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (City View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Corner)

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Park View)

  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Park View)

  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

  • Park view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Corner)

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Royal Suite, 1 King Bed, Park View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | LCD TV, toys

Club Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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CNY2,409 total
includes taxes & fees
Jul 7 - Jul 8
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About the neighborhood

Map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Torre Mayor - 2 min walk - 0.2 km
  • Chapultepec Park - 8 min walk - 0.8 km
  • Avenida Presidente Masaryk - 12 min walk - 1.0 km
  • Angel of Independence Monument - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 21 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Mexico City Buenavista Station - 13 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Chapultepec Station - 6 min walk
  • Sevilla Station - 10 min walk
  • Insurgentes Station - 19 min walk

Restaurants

  • ‪Ling Ling - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Il Becco - ‬3 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Samos - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

  • The Ritz-Carlton, Mexico City puts you in a great location, within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Guests can indulge in massages at the spa, and Samos Sabores Míos serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Chapultepec Station is 6 minutes and Sevilla Station is 10 minutes.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 58 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 200 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–12:30 PM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Water dispenser

Traveling with children

  • Children's games
  • Toys
  • Art supplies

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Day bed

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

Spa has 3 treatment rooms. Services include massages. The spa is open daily.

Dining

Samos Sabores Míos - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Carlotta Reforma - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 600.00 for adults and MXN 600.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3502 per accommodation, per stay

Parking

  • Valet parking costs MXN 200 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

Does The Ritz-Carlton, Mexico City offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Mexico City?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Mexico City?

Yes, cats and dogs are welcome. There's a charge of MXN 3502 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Ritz-Carlton, Mexico City?

Yes. Valet parking costs MXN 200 per night.

What are the check-in and check-out times at The Ritz-Carlton, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Ritz-Carlton, Mexico City and nearby?

The Ritz-Carlton, Mexico City has a spa and an indoor pool, as well as a fitness center and a garden.

Are there restaurants at or near The Ritz-Carlton, Mexico City?

Yes, there's an onsite restaurant, Samos Sabores Míos.

What's the area around The Ritz-Carlton, Mexico City like?

The Ritz-Carlton, Mexico City is a short 6-minute walk from Chapultepec Station and 3 minutes' walk from Paseo de la Reforma.

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Reviews

The Ritz-Carlton, Mexico City Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property's gym is very well equipped and clean. (3 reviews)
  • The spa service team provided a relaxing and serene experience with exceptional service. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

View
Room
Service staff
Restaurant
Elevator
Scenery
Room service
Cities
Food
Location

Reviews

Verified

10/10 Exceptional

Very good and the view it is fenomenal
Atalo, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel with very attentive staff!
Deann, 3-night trip
Verified

10/10 Exceptional

Hotel is amazing. Great location, stunning views, club lounge is amazing. Friendly, very attentive staff, wonderful housekeeping. Spa, pool and gym are large. Hotel is just the best choice to stay in Mexico City.
Nina, 4-night trip
Verified

10/10 Exceptional

Staff are excellent. Excellent location with plenty of options within walking distance.
Jose, 2-night trip
Verified

10/10 Exceptional

Fantastic Hotel, super friendly staff, amenities were amazing
Kylie, 7-night trip
Verified

10/10 Exceptional

Fantastic facilities and service!
5-night trip
Verified

10/10 Exceptional

Very nice hotel, great rooms, excellent service, and good restaurants.
Thomas James, 1-night trip
Verified

10/10 Exceptional

We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Minita, 3-night trip
Verified

10/10 Exceptional

W head an excellent stay. All the staffs room service, recepción and concierge were wonderful. Special shoutout to the concierge team Gabriel and Alyssa who had excellent recommendations as well as helped us every day with even reservations at restaurants!!!
6-night trip
Verified

10/10 Exceptional

Safe, clear, very friendly staf, good breakfast.
helen, 6-night trip
Verified

10/10 Exceptional

Excellent experience, great view!
Devang Mahesh, 4-night trip
Verified

10/10 Exceptional

Excellent city view
Chi Ngai, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Darrah, 5-night trip
Verified

10/10 Exceptional

Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
MariaElizabeth Aguiar, 6-night trip
Verified

10/10 Exceptional

Great location! Staff is very attentive!
DAVID ALFREDO AFANADOR, 1-night trip
Verified

10/10 Exceptional

Amazing property and location. Great views everywhere.
Luis, 4-night trip
Verified

10/10 Exceptional

This property is amazing! The views were stunning and the service is first class.
William, 3-night trip
Verified

10/10 Exceptional

Amazing staff, super friendly
Adrian, 3-night trip
Verified

10/10 Exceptional

Modern, clean and friendly.
Nariman, 6-night trip
Verified

10/10 Exceptional

Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Rajarshi, 4-night trip
Verified

10/10 Exceptional

Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for. Muchas gracias por todos!
Paul Edwards, 7-night trip
Verified

8/10 Very good

The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).
Jamie, 7-night trip
Verified

10/10 Exceptional

panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
Sheena, 4-night trip
Verified

10/10 Exceptional

Great stay and very convenient location

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
CARLOS E, 3-night trip
Verified

10/10 Exceptional

Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
Zara, 5-night trip