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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael

Choose dates to view prices

Located near San Francisco Bay, SureStay Hotel by Best Western San Rafael offers a warm welcome with self-serve breakfast and in-room WiFi. Enjoy the convenience of free parking and RV/bus/truck parking, unwind with a newspaper, and appreciate the helpful staff that previous guests have raved about.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Vending machine
  • Free newspapers in the lobby

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY741
CNY830 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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The price is CNY944
CNY1,059 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
865 Franciso Blvd East, San Rafael, CA, 94901

What's nearby

  • San Rafael Pacifics Albert Park - 2 min drive - 2.1 km
  • Marin Country Mart - 2 min drive - 2.2 km
  • Mission San Rafael Arcangel - 3 min drive - 2.5 km
  • Marin Bocce Federation - 3 min drive - 2.5 km
  • Dominican University of California - 3 min drive - 2.9 km

Getting around

  • Oakland Intl. Airport (OAK) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 40 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive
  • Berkeley Station - 18 min drive
  • Emeryville Station - 20 min drive
  • Richmond Transit Center - 21 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Picante - ‬12 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Taqueria Mi Familia - ‬8 min walk

About this property

SureStay Hotel by Best Western San Rafael

SureStay Hotel by Best Western San Rafael puts you just a 5-minute drive from San Francisco Bay. Free perks include WiFi, self parking, and self-serve breakfast daily between 7:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • 1 building/tower

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western San Rafael?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Hotel by Best Western San Rafael?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at SureStay Hotel by Best Western San Rafael?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (17-min drive) is nearby.

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Reviews

SureStay Hotel by Best Western San Rafael Reviews

6.4

Good

7.0

Cleanliness

6.0

Location

6.4

Staff & service

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Location
Highways
Coffee
Quiet - room
Car
Parking

Reviews

Verified

8/10 Very good

Clean room, comfy bed and room was good size.
Angela, 1-night trip
Verified

10/10 Exceptional

the only thing is that the ice machine was not working. other than that it was a great stay.
Yesenia, 3-night trip
Verified

4/10 Fair

Yes
Joseph, 5-night trip
Verified

8/10 Very good

Nice inside rooms.
Aaron, 2-night trip
Verified

10/10 Exceptional

Clean and welcoming
meagan, 1-night trip
Verified

10/10 Exceptional

Room was clean and comfortable! Loved the amenities which was just what I needed and the staff was very nice! Would certainly stay again! Thanks so much!
Anthony, 3-night trip
Verified

10/10 Exceptional

Yes, clean and helpful
meagan, 3-night trip
Verified

4/10 Fair

You can stand the middle of the room and slant yourself because of the ground being uneven, we stayed on the second floor.
Leanne, 1-night trip
Verified

2/10 Poor

No amenities, breakfast, bad attitudes no accommodations and the guest are sketchy activities for out of towners seeking family friendly space, go to a real BW Express or plus not these. VERY BLACK DIRTY FLOORS FEET GOT FILTHY IN ROOM. I mopped up and the towel went BLACK!
Keith, 2-night trip
Verified

8/10 Very good

Clean room
Megumi, 1-night trip
Verified

10/10 Exceptional

Excellent Stay
Claudia, 2-night trip
Verified

6/10 Good

Commercial area
Gregory, 1-night trip
Verified

10/10 Exceptional

Best bed we’ve ever had in a motel. Great nights sleep.
David, 1-night trip
Verified

10/10 Exceptional

Nice convenient nice family run
Sally, 3-night trip
Verified

10/10 Exceptional

The room was spotless, spacious, and the shower water was hot and soothing. The night manager at the front desk is also a really kind human. She cares about people because another guest needed jumper cable and she went out of her way to obtain one for the guest.
Sophia, 1-night trip
Verified

4/10 Fair

There was no breakfast lol. Staff was rude. Did not say one word to me when I checked in. Gave me one key when we had two guests. Room smelled musty. Toilet shook around was not bolted into floor properly. When I left I asked for a receipt. I was refused one and said I would be emailed shortly. Never received one but I was charged twice. I will never stay here again.
Kimberly, 1-night trip
Verified

10/10 Exceptional

The staff was courteous and helpful. The room was clean neat and location was very convenient. Excellent place.
MURTAZA, 1-night trip
Verified

8/10 Very good

Was very happy with our stay. Staff were extremely friendly and accommodating.
Brian, 3-night trip
Verified

8/10 Very good

Great stay

The room looks as it is on website. Very clean all around. Well maintained
1-night trip
Verified

10/10 Exceptional

Staff were very friendly, room was very clean.
Brian, 1-night trip
Verified

10/10 Exceptional

Clean room. Easy parking. Quiet area. Close to downtown town.
Alexsandra, 1-night trip
Verified

6/10 Good

Breakfast options pretty limited
Christina, 1-night trip
Verified

8/10 Very good

Very modest motel, but meticulously clean with a good staff.
Russell, 3-night trip
Verified

10/10 Exceptional

Clean, affordable place

A nice little hotel, very clean
2-night trip
Verified

8/10 Very good

Easy to get to from the freeway. Friendly staff and simple continental breakfast.
Keevan, 1-night trip