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Nerea Tulum

4.0 star property
Beachfront hotel with outdoor pool, near Soliman Bay

Choose dates to view prices

Located on the beach, Nerea Tulum offers a tropical retreat with free cooked-to-order breakfast and 27 holes of golf. Relax by the poolside bar or unwind in style at the spa, where you can indulge in hot stone massages and manicures/pedicures. With activities like surfing/body boarding, kayaking, and yoga on site plus helpful staff who make your stay special.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and pool bar
  • Outdoor pool and lazy river
  • Free use of bicycles
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Hot tub
  • Spa services
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Premium bedding

Why we love this property

Sandy beach getaway
The beach club at this hotel offers free loungers and umbrellas. Sandy shores invite snorkeling, yoga, and kayaking adventures on the bay.
Spa escape on the water
Beachside massages and full-service spa treatments await at this bayfront hotel. Unwind in the hot tub or find peace with beach yoga.
Culinary delights for all
Free cooked-to-order breakfast daily. Private dining for couples and health-conscious options with vegan, vegetarian, and locally-sourced food.

Room options

View all photos for Beachfront Rooftop

Beachfront Rooftop | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Rooftop

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 64 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Rooftop Suite

Rooftop Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Rooftop Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lower King

Beachfront Lower King | Balcony view

Beachfront Lower King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper King

Beachfront Upper King | Premium bedding, down comforters, pillowtop beds, in-room safe

Beachfront Upper King

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-Up King

Deluxe Swim-Up King | Balcony

Deluxe Swim-Up King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View King

Partial Ocean View King | Premium bedding, down comforters, pillowtop beds, in-room safe

Partial Ocean View King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View King

Pool View King | View from room

Pool View King

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Down duvet
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
Separate bathtub and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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Building design
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9.0 out of 10, Wonderful, 619 reviews
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About the neighborhood

Map
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Soliman Bay - 3 min drive - 2.2 km
  • Xel-Há Park - 10 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪La Cocina Del Pueblo - ‬10 min drive

About this property

Nerea Tulum

At Nerea Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just steps from Soliman Bay. The outdoor pool and lazy river provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. A hot tub, a snack bar/deli, and free bike rentals are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Poolside bar
  • Private dining
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Kayaking
  • Snorkeling
  • Ecotours nearby
  • Boat tours nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services
  • Lazy river
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Dock
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free international and local calls
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 288 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 6 years old are not allowed in the swimming pool or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Does Nerea Tulum offer free cancellation for a full refund?

Yes, Nerea Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nerea Tulum?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Nerea Tulum?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Nerea Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Nerea Tulum?

Yes, an airport shuttle is available. The charge is USD 288 per vehicle roundtrip.

What are the check-in and check-out times at Nerea Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Nerea Tulum and nearby?

Have fun with onsite activities like kayaking, snorkeling, and beach yoga. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Nerea Tulum also has a lazy river and spa services.

Are there restaurants at or near Nerea Tulum?

Yes, there's an onsite restaurant.

Does Nerea Tulum have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Nerea Tulum like?

Nerea Tulum is located on the waterfront, a short 1-minute walk from Soliman Bay and 12 minutes' walk from Tulum National Park.

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Nerea Tulum Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Breakfast
View
Restaurant
Private beach
Beach
Location
Quiet - room

What guests liked

  • The pool was wonderful, clean, and a great feature of the property, with many guests enjoying its design and amenities. (8 reviews)
  • The property offers a great selection of dining options, including a complimentary breakfast and nearby restaurants with good food. (4 reviews)
  • The complimentary breakfast offered a great selection and was filling, with many guests praising its quality and variety. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The staff was great and the hotel was like a healing getaway while being close enough to town. It was also very easy to find off the highway.
Kaylee, 7-night trip

10/10 Exceptional

Quiet and beautiful retreat, wonderful staff.
Bruce James, 5-night trip

10/10 Exceptional

Loved how quiet and secluded it was.
Stephanie, 4-night trip

8/10 Very good

Still a beautiful place to stay, secluded and serene. Hopefully La Palapa will be replaced. The kitchen was closed for renevation but they upgraded me to a room with a private rooftop pool.
TIMOTHY, 2-night trip

10/10 Exceptional

Great staff, friendly and attentive.
Lisa, 4-night trip

10/10 Exceptional

Nestled north of Tulum, this hidden haven wraps you in stillness, where the whispers of the scenery dance with golden light. Each morning unfolds like a love letter, breathtaking views pouring through the windows, painting dreams across the sky. Private and soulfully cozy, it cradles you in nature’s gentle hush, as if the earth itself is exhaling peace.
CARLOS, 3-night trip

10/10 Exceptional

nice place
Indrit, 3-night trip

10/10 Exceptional

Dream Beach Hotel

Perfect stay at a dreamy hôtel. The staff is wonderful Welcoming, Nice, always smiling.
Daniel, 4-night trip

10/10 Exceptional

Beautiful location and the staff was excellent kind and helpful. Helped me out plan my whole birthday trip so super grateful for that help since this was my 1st time there.
Saki Amanda, 4-night trip

10/10 Exceptional

Rooftop rooms are great. Plunge pool well worth it.
Heather, 4-night trip

10/10 Exceptional

Awesome, peaceful stay

What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.
Dmitry, 4-night trip

10/10 Exceptional

Beautiful entrance and pathways to the rooms. The staff was very friendly and helpful! We did get a little weary of the electronic music track after 8 days. Will stay there again!
Diane, 8-night trip

8/10 Very good

Amazing place!
Christelle, 2-night trip

10/10 Exceptional

Beautiful hotel, really nice breakfast
Shirley, 3-night trip

10/10 Exceptional

Nerea is relaxing, beautiful, and a comfortable hotel. The staff is kind, ready to help, and well trained for their tasks. It is exceptionally clean. Nerea offers us a new experience in cuisine, an amazing landscape, and opportunities to reset our wellbeing. I would go back there is a blink of an eye.
Carla, 7-night trip

10/10 Exceptional

Nerea was a beautiful hotel to stay at and the staff was so sweet and attentive. Jesus at the front desk was so welcoming and made sure our stay was very comfortable. We celebrated our Honeymoon at Nerea and it was truly beautiful. Thank you!
Oneida, 4-night trip

10/10 Exceptional

Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!
andrew, 5-night trip

10/10 Exceptional

Great for a peaceful and relaxing stay. The staff was incredibly helpful and friendly.
Amir, 4-night trip

10/10 Exceptional

Rooftop suite w/pool exceptional

From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
4-night trip

10/10 Exceptional

Amazing views both day and night
Lav, 1-night trip

10/10 Exceptional

Beautiful hotel with an exceptionally friendly and accommodating staff.
Lana, 7-night trip

8/10 Very good

Nice property, not anything special. Pretty on the bay. Nice staff. Accommodating staff. I didn’t love it but did not hate it either. Was ok.
Valene, 2-night trip

8/10 Very good

.
Rym, 6-night trip

8/10 Very good

Beautiful place
Cristina, 3-night trip

10/10 Exceptional

We loved the boutique feel of the hotel and how intimate it felt. It was a great place to spend our first few days in Tulum
Gary, 3-night trip