Skip to main content

Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with outdoor pool, near Cancun Convention Center

Choose dates to view prices

Escape to Hotel Imperial Laguna Faranda, where the vibrant spirit of Cancun meets French flair. Tee off on the 9-hole golf course, unwind at the outdoor pool with sun loungers, or indulge in fine dining at La Palapa Belga restaurant. With car rentals and free WiFi available on site.

Reviews

6.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car rentals on site
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • 45 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Refrigerator
TV
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach
Hotel Imperial las Perlas
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
6.8 out of 10, 1,001 reviews
The price is CNY432
CNY554 total
includes taxes & fees
Nov 17 - Nov 18
Hotel Imperial las Perlas
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Golf Club at Pok Ta Pok - 6 min walk - 0.6 km
  • Plaza Caracol Mall - 13 min walk - 1.1 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Tortuga Beach - 19 min walk - 1.6 km
  • Forum Beach - 7 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬6 min walk
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪El Caribeño - ‬8 min walk
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk

About this property

Hotel Imperial Laguna Faranda

At Hotel Imperial Laguna Faranda, you'll be just a 5-minute drive from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Palapa Belga, which serves French cuisine and is open for dinner. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Palapa Belga - This poolside fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda offer free cancellation for a full refund?

Yes, Hotel Imperial Laguna Faranda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Imperial Laguna Faranda?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.

Are pets allowed at Hotel Imperial Laguna Faranda?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Imperial Laguna Faranda?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Imperial Laguna Faranda?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Hotel Imperial Laguna Faranda and nearby?

Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Imperial Laguna Faranda?

Yes, La Palapa Belga offers alfresco dining and French cuisine.

Does Hotel Imperial Laguna Faranda have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Imperial Laguna Faranda like?

Hotel Imperial Laguna Faranda is located on the waterfront in Zona Hotelera, a short 7-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Cancun Convention Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Imperial Laguna Faranda Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
View
Value
Shower
Bed

Reviews

10/10 Exceptional

Nice staff and clean rooms
Edith, 1-night trip

4/10 Fair

I do not recommend this hotel.
Keith, 1-night trip

10/10 Exceptional

Close to the beach
Alexander Anthony, 8-night trip

8/10 Very good

FULL

10/10 Exceptional

Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
gary, 4-night trip

8/10 Very good

Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Jose M, 4-night trip

4/10 Fair

No hot water, no cup or glass to drink water in the room. Other breakfast is a scam. Bath condition very poor..
Jorge Enrique, 1-night trip

8/10 Very good

A quiet setting in the city Except a very loud bar in evening

8/10 Very good

some rooms are newly renovated, some are not. My rating is for the renovated only.
Hannah, 14-night trip

10/10 Exceptional

it’s good for the price and location. walking distance to the nightlife. bus stations nearby . They were kind to allow us early check in. Careful walking at the intersection of the main drag with hotel. 2 cops one uniform says policia and the other masked guy is turist police. we walked by as they were harassing some tourists at the corner and didn’t think much of it. till later that night, same cops they approached me and my son in front of vips restaurant were we sat by the steps a bit to look at google maps and decide which way to go. the unmasked police said that we are disrespecting mexican law and must pay a fine of 600$ and spend 36hrs in jail for being on private property at the steps of vips . they he said give me $400 now and will say it never happened. Like an idiot I paid bcs It was 1130 and we had a flight to catch in the morning. so, dont carry a lot of cash with you bcs he looked through my pockets and wallet .
Sami, 1-night trip

2/10 Poor

Awful customer service and unreachable by phone. I reached out to the hotel 1.5 weeks before my stay to change my check in date because I had to change my flight and saw they had 8 rooms available for the new date. Me, my friend, and Expedia tried to call many times and they never picked up the phone (at least 6 different calls). They were not helpful via messages and gave me the runaround giving me excuses like changes cannot be made via messaging or phone - only by an email from Expedia to a specific email address they would not provide me and told me I could not send myself. Expedia sent the email 4 days before my check in date with no response. I followed up 2 days later. Finally got an email the day before my check in date that they do not have rooms available lol. It is a small hotel - they could have made the change via messages but clearly did not feel like accommodating because someone via message told me they had even spoken to the reservations person directly.
Joan, 1-night trip

2/10 Poor

This place is a dump. I stayed here 7 days. From the moment I checked in I regretted booking this stay. I booked on Expedia. If I could have cancelled I would have. When I checked in the clerk said I had to pay an additional $40.00 for their government tax. I already paid taxes through Expedia. I paid it because I was tired and ready to get some rest. The first 4 I had no hot water. The whole place is filthy and run down. The doors hardly shut on the rooms. The elevator was broke down half the time I was there. When they removed the out of order sign from it, I tried to use it. I was stuck in the elevator over 20 minutes. There Is no phone in the elevator to call for help. The main issue is once you book with Expedia and pay for it, it’s almost impossible to get a refund. Do yourself a favor, don’t stay here.
Cody, 8-night trip

4/10 Fair

廁所設施破舊 浴室內沒有設備放置沐浴用品
Wai Ching, 1-night trip

8/10 Very good

Localização
Bruno, 2-night trip

10/10 Exceptional

Muy bien todo! António Nunes
Antonio, 1-night trip

10/10 Exceptional

Me gusto mucho

Me gusto todo, volvería Lo único, den más amenidades :) shampoo
Alma Rosa, 3-night trip

8/10 Very good

Buen hotel a buen precio lo recomiendo
Rubén Eduardo, 1-night trip

8/10 Very good

Bueno excelente ubicación
Alberto, 1-night trip

2/10 Poor

La habitación está muy deteriorada
Jorge Eduardo, 1-night trip

10/10 Exceptional

Bueno.

Me hospedé dos noches y los dos días que pude ir al desayuno continental eran las 9am y ya no había solo café, cereal y leche! Cabe aclarar que es de 7-10am y ya no se rellenan, y lo que se ofrece es café, lecha, jugo, agua, té, pan dulce, pan Bimbo, mermelada, cereales y parece q fruta pero nunca alcanzamos. estacionamiento es limitado, si hay unos 7 cajones se me hacen muchos pero de esos 3 mencionaron que son para los dueños aunq la zona es segura caminamos por la noche y todo bien, la TV el último día ya no prendía, la puerta del baño de la regadera no tenía seguro, y siempre olía mal el baño supongo por la humedad no se, aunq esta un poco descuidado el hotel mi estancia en general fue buena, me adapte, pero si es necesario recalcar lo malo,
Zeltzin alejandra, 2-night trip

10/10 Exceptional

Excelente servicio 😍
Dulce, 2-night trip

10/10 Exceptional

Muy buena atención, no batallé nada con la reservación de inmediato me dieron la habitación sin problemas
Vista de la habitación
Christian Carlos Huerta, 3-night trip

4/10 Fair

Hotel péssimo, café da manhã ruim, atendimento ruim,somente para domir e nada mais. Resumindo péssimo.
ROBERTO C M ARAUJO, 4-night trip

6/10 Good

Todo bien, sólo mi habitación no contaba con agua caliente para bañarnos, viajamos con un niño y una bebé y pues nos era torturoso tomar el baño, lo comente en recepción la primera noche y me comentaron que lo ibamk
ALMA, 4-night trip

8/10 Very good

Pedimos no servisio en la resepcion y sin enbargo se lo icieron y mi esposa dise que se le perdieron unos aretes de su bolsa que la dejo en la cama .... Lo demas super bien
jose, 3-night trip