Located close to Mamitas Beach, AKBAL Playa - Beach Zone is a tropical haven with a beach bar and sun loungers on the white sand beach. Enjoy an outdoor pool, concierge services, tour assistance, WiFi in your room and other perks like beach towels and umbrellas.
Av. CTM Zazil-ha, Entre Avenida 10 y Avenida 15, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 8 min walk - 0.7 km
Mamitas Beach - 9 min walk - 0.8 km
Playa del Carmen Main Beach - 11 min walk - 1.0 km
Quinta Alegría Shopping Mall - 13 min walk - 1.1 km
Central Square - 19 min walk - 1.7 km
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km
Restaurants
Cafe Petit Péche - 2 min walk
El Arabe - 3 min walk
El Buffet De La 10 - 4 min walk
El Calamar de la 10 - 3 min walk
Quadra Café - 3 min walk
About this property
AKBAL Playa - Beach Zone
When you stay at AKBAL Playa - Beach Zone, you'll be within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After splashing around at the outdoor pool, you can unwind with a drink at the beach bar. Also, Mamitas Beach and Playacar Beach are just a 5-minute drive away.
At a glance
DONE
Hotel size
7 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 11:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Beach bar
What to do
Private beach access
Free beach club nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
Mosquito nets
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Fan
Coffee/tea maker
Electric kettle
Bathrobes
Sleep well
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Refrigerator
Microwave
Kitchen
Cookware, dishes, and utensils
More
Housekeeping once per stay
Fees & policies
Pets
Pets are allowed for an extra charge of USD 5 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
Also known as
AKBAL Playa - Beach Zone Hotel
AKBAL Playa - Beach Zone Playa del Carmen
AKBAL Playa - Beach Zone Hotel Playa del Carmen
Frequently asked questions
Does AKBAL Playa - Beach Zone offer free cancellation for a full refund?
Yes, AKBAL Playa - Beach Zone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at AKBAL Playa - Beach Zone?
Yes, there's an outdoor pool.
Are pets allowed at AKBAL Playa - Beach Zone?
Yes, pets are welcome. There's a charge of USD 5 per pet, per night.
Is parking offered on site at AKBAL Playa - Beach Zone?
Sorry, there's no onsite parking at AKBAL Playa - Beach Zone.
What are the check-in and check-out times at AKBAL Playa - Beach Zone?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at AKBAL Playa - Beach Zone?
No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min walk) is nearby.
What is there to do at AKBAL Playa - Beach Zone and nearby?
AKBAL Playa - Beach Zone has an outdoor pool and beach cabanas.
Does AKBAL Playa - Beach Zone have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around AKBAL Playa - Beach Zone like?
AKBAL Playa - Beach Zone is a short 12-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach.
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Reviews
AKBAL Playa - Beach Zone Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4
Cleanliness
5.4
Amenities
6.8
Staff & service
5.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jan 20, 2026
Staff courteous and helpful
Room clean
Kitchen could have been a little better equipped
Had 2cups 2plates 2bowls 2spoons knives and forks and we had to ask for those.
Cooktop only had 1burner
Location was good, close to 5th ave
The area and unit felt safe
Anne
Anne, 14-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Great Stay with Wonderful Highlights
Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience.
Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!
Melissa
Melissa, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again.
Penny
Penny, 3-night trip
Verified
6/10 Good
Nov 20, 2025
Decent room on budget
Stanley Keith
Stanley Keith, 7-night trip
Verified
2/10 Poor
Jan 1, 2026
A lot smoother than it used to be. For a low cost airline is acceptable
stefan
stefan, 7-night trip
Verified
10/10 Exceptional
Sep 7, 2024
Jesus was great!
rita
rita, 6-night trip
Verified
2/10 Poor
Oct 1, 2024
The Hoyle and staff were very poor ,not!!! Recommend.
James
James, 5-night trip
Verified
2/10 Poor
Jan 30, 2023
The was not hot water, no parking, not front desk and worst was the bathroom so dirty
This place is NOT supposed to be open for public
Luis D
Luis D, 1-night trip
Verified
4/10 Fair
Jun 29, 2024
All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property.
It’s important to take care of the basics; don’t make your guests wait in the rain.
JOEL
JOEL, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
La atención del
Personal amable
Angel Antonio
Angel Antonio, 1-night trip
Verified
8/10 Very good
Aug 14, 2024
Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem
Antonio Basurto
Antonio Basurto, 3-night trip
Verified
6/10 Good
Apr 19, 2024
Buena experiencia
Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
José Luis Damián
José Luis Damián, 2-night trip
Verified
2/10 Poor
Aug 3, 2023
esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras
leticia
leticia, 1-night trip
Verified
2/10 Poor
Jan 29, 2023
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.
Selene del Carmen
Verified
2/10 Poor
Sep 12, 2022
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
JORGE
JORGE, 1-night trip
Verified
2/10 Poor
Apr 15, 2022
Don't do it.
Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
raveen
raveen, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2022
Muito bom ! Perto de tudo !
O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
MARCELO
MARCELO, 7-night trip
Verified
4/10 Fair
Jan 24, 2022
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
Wendy
Wendy, 3-night trip
Verified
6/10 Good
Jan 2, 2022
Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento.