The staff was friendly and helpful, but when I specifically asked if everything was clear for a person in our party arriving later and was convinced all was fine, the staff at the front desk on time of arrival was not made aware of the arrangements. The room keys constantly ceased working, this was of course remedied promptlt by the staff, but it made me a bit wary of room security. The rooms were small but nice and clean. Beds were a bit too hard for some of our group, and the pillows divided opinions. I liked the pillows, but others could not get a good night's sleep on them. The hotel is situated on a peninsula with nothing but hotels, small tourist shops and touristy restaurants, and the general prices are even higher than in the old town. All in all though, it's a nice, clean hotel with an exquisitely plentiful breakfast buffet and helpful staff.