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Surmeli Istanbul Hotel

5.0 star property
Luxury hotel with restaurant, connected to the convention center, near Ciragan Palace

Choose dates to view prices

In the heart of Istanbul, Surmeli Istanbul Hotel offers a luxurious retreat with international cuisine at Ruga Restaurant and rejuvenating moments in the sauna or steam room. With a bar, coffee shop, and business center on site plus amenities like dry cleaning/laundry services and luggage storage to ensure your comfort.

Reviews

6.4 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY537
CNY601 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite

  • 70 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Large Twin Murphy Bed
  • Free WiFi

Similar properties

Property entrance
Dedeman Istanbul
Beşiktaş
  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
7.4 out of 10, Good, 1,005 reviews
The price is CNY715
CNY801 total
includes taxes & fees
May 9 - May 10
Dedeman Istanbul
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About the neighborhood

Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349

What's nearby

  • Astoria Istanbul Shopping Center - 5 min walk - 0.5 km
  • Mecidiyekoy Square - 12 min walk - 1.0 km
  • Zorlu Center - 13 min walk - 1.2 km
  • Trump Towers Istanbul - 13 min walk - 1.2 km
  • Istanbul Cevahir Shopping and Entertainment Centre - 15 min walk - 1.3 km

Getting around

  • Istanbul Airport (IST) - 38 min drive
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 50 min drive
  • Bogazici Universitesi Station - 7 min drive
  • Baglarbasi Station - 7 min drive
  • Mecidiyekoy Station - 11 min walk
  • Gayrettepe Station - 14 min walk
  • Sisli Station - 15 min walk
  • Levent Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hacı Başar Kebap - ‬1 min walk
  • ‪Trattoria Carbonara - ‬2 min walk
  • ‪Sita Balık - ‬1 min walk
  • ‪Akl-ı Selim Ocakbaşı - ‬1 min walk
  • ‪Çıtır Ocakbaşı - ‬3 min walk

About this property

Surmeli Istanbul Hotel

Surmeli Istanbul Hotel puts you within a 10-minute drive of Bosphorus and Taksim Square. For a bite to eat, guests can check out Ruga Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a snack bar/deli are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Gayrettepe Station is 14 minutes away.

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free (dogs and cats only)
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 10 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible shuttle
  • Handrails in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Thin carpet in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Ruga Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day

Parking

  • Covered valet parking costs EUR 10 per day

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1954

Also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Surmeli Istanbul Hotel offer free cancellation for a full refund?

Yes, Surmeli Istanbul Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Surmeli Istanbul Hotel?

Yes, there's a children's pool.

Are pets allowed at Surmeli Istanbul Hotel?

Yes, cats and dogs stay free.

Is parking offered on site at Surmeli Istanbul Hotel?

Yes. Valet parking costs EUR 10 per day.

Is airport shuttle service offered by Surmeli Istanbul Hotel?

Yes, an airport shuttle is available. The charge is EUR 70 per vehicle one way.

What are the check-in and check-out times at Surmeli Istanbul Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

Are there restaurants at or near Surmeli Istanbul Hotel?

Yes, Ruga Restaurant offers international cuisine.

Does Surmeli Istanbul Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Surmeli Istanbul Hotel like?

Surmeli Istanbul Hotel is in Beşiktaş, a short 13-minute walk from Istanbul Cevahir Shopping and Entertainment Centre and 16 minutes' walk from Trump Towers Istanbul.

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Reviews

Surmeli Istanbul Hotel Reviews

6.4

Good

6.6

Cleanliness

7.4

Location

6.6

Staff & service

6.2

Property conditions & facilities

Popular mentions

Service staff
Room
Bed
Restaurant

Reviews

Verified

10/10 Exceptional

The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
SHAHNAZ, 2-night trip
Verified

10/10 Exceptional

We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
SHAHNAZ, 4-night trip
Verified

8/10 Very good

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Yusuf, 3-night trip
Verified

10/10 Exceptional

Front desk help is very good they are doing good job
Ayman, 2-night trip
Verified

2/10 Poor

Old and dirty One star only
Omar Bin, 1-night trip
Verified

4/10 Fair

This ok
Mohamed a, 4-night trip
Verified

10/10 Exceptional

Was too far from everything
Shwana, 5-night trip
Verified

6/10 Good

Your Three Star hotel with 1 star breakfast buffet

This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Aisha, 5-night trip
Verified

6/10 Good

The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Susan, 4-night trip
Verified

2/10 Poor

Beğenmedim bir daha da kalmam
ismet, 4-night trip
Verified

8/10 Very good

Wifi devamlı kesiliyor, onun dışında memnun kaldım.
Sait Refik, 4-night trip
Verified

4/10 Fair

yeme icme kazik fiyatlar
hayrettin murat, 2-night trip
Verified

4/10 Fair

Oda kirli ve kokuyordu Ekstradan otopark ücreti alıyorlar bu nasıl 5 yıldızlı otel
Ünal, 1-night trip
Verified

10/10 Exceptional

Preis Leistung super.
Vedat, 3-night trip
Verified

2/10 Poor

İstanbul’da şimdiye kadar kaldığım en kötü oteldi. Gerçekten çok kötüydü ve hiç beğenmedim. Fotoğraflarda gösterdikleri gibi değildi, gerçek hali çok farklıydı. Fiyatı çok pahalı, hizmet kötü ve her yer temiz değildi. Hatta banyo bile temiz değildi. Otel çok eski. Her şey çok kötüydü ve bu fiyata kesinlikle değmez. Hiç memnun kalmadım. Bir daha asla oraya gitmem
JAWED, 1-night trip
Verified

4/10 Fair

Keine Klimaanlage, Frühstück unterdurchschnittlich
Christoph, 3-night trip
Verified

4/10 Fair

Mini ba
Neslihan, 1-night trip
Verified

10/10 Exceptional

Personel ilgili, odalar temiz , yatakları rahat
seval, 1-night trip
Verified

4/10 Fair

basic

altes hotel die empfangshalle ist schön die zimmer eher 2 sterne parken nur gegen gebühr
Peer, 2-night trip
Verified

6/10 Good

Temizlik ve konum için tercih edilebilir.

Odalar kırık dökük değil ama eski, otopark dan 300 TL ödeme aldılar bence gereksizdi. Genel olarak odalar temizdi.
Züleyha, 2-night trip
Verified

2/10 Poor

Kesinlikle birdaha konaklama yapmam

Hayatımda ilk defa konaklama yaptığım bir otelin otoparkına ücret ödedim,otoparkı ücretli…inanılmaz gürültülü ses yalıtımı yok gibi,aynı kattaki diğer odaların kapıları açılıp kapandığında rahatlıkla duyabiliyorsunuz,temizlik ekibi odalara ansızın dalabiliyor,biz odadayken kapıyı açıp girdiler bu hiç hoş değildi,aynı hareketi ertesi gün yan tarafımızdaki odayada yaptılar ve tartışma yaşandı,kötü bir konaklama deneyimi oldu bizim için,kesinlikle birdaha konaklama yapmayı düşünmüyoruz …
Murat, 3-night trip
Verified

2/10 Poor

Vasatın vasatı

Yanlış oda tahsis ettiler sonra o oda dolu çıktı. Başka oda verdiler. Onunda kliması sıcak üflemiyordu. Camlardan sürekli soğuk geliyor. Odamızı değiştirdiler. Hamam, sauna.. vs hepsi tadilattaymış. hiç bir tanesini kullanamadık. Genel olarak vasatın vasatı geçti
Ridvan, 1-night trip
Verified

8/10 Very good

Otel devamlı tercıh ettıgım yer hızmet be personel testoran personeli özellikle cok ıyı be temızlık guzel
Didem, 1-night trip
Verified

6/10 Good

Vi tackar så mycket till Suleyman, som jobbar på nätterna för hans vänlighet och trevlighet
Bülent, 4-night trip
Verified

10/10 Exceptional

Başta kötü yorumlardan etkilenip iptal etmeyi planlamıştım ancak otele gittiğimde iyi bir ambiyans ile karşılaştım, anladığım kadarıyla otel eski bir otel ancak yenilenmiş gibi görünüyor fakat duvarlar çok ses geçiriyor, yan odada konaklayan ailenin telefonunun klavye sesini dahi duyabiliyordum ve diğer odada sürekli ağlayan bir çocuk vardı, saatlerce ağladı. Duvarların ses geçirgenliği dışında kötü bir deneyim yaşadığımı söyleyemem.
Nihat, 1-night trip