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Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

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Photo gallery for Quay Hotel and Spa

Exterior
Free toiletries, hair dryer, bathrobes, towels
Front of property
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful
Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY1,358
CNY1,629 total
includes taxes & fees
May 22 - May 23

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

Luxury Double Room (Penthouse) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 10 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Luxury Twin Room (Suite)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Egyptian cotton linens
Premium bedding
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 10 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Courtyard

The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet friendly
  • Free parking
  • Internet access
9.2 out of 10, Wonderful, 523 reviews
The price is CNY1,092
CNY1,311 total
includes taxes & fees
May 15 - May 16
The Castle Hotel, Conwy, North Wales
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About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Llandudno West Shore Beach - 18 min walk - 1.5 km
  • Conwy Castle - 3 min drive - 3.0 km
  • Venue Cymru - 6 min drive - 4.6 km
  • Promenade - 6 min drive - 5.0 km
  • Llandudno Pier - 7 min drive - 5.4 km

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪The Mulberry - ‬6 min drive
  • ‪Liverpool Arms - ‬4 min drive
  • ‪The Archway Fish & Chip Shop - ‬4 min drive
  • ‪The Ye Olde Mail Coach - ‬4 min drive
  • ‪Albion Ale House - ‬4 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you just a 5-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, Polish, Romanian, Russian, Spanish, Welsh

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless check-in and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers alfresco dining, local cuisine, and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travelers love the hotel's prime location.

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Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Bar
Spa
Bed

What guests liked

  • Breakfast was consistently described as excellent, with many reviewers praising the quality and variety of options. (57 reviews)
  • The spa was excellent with great facilities, treatments, and a relaxing atmosphere. (33 reviews)
  • The property's restaurant and bar served excellent food and drinks with friendly and attentive service. (10 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place
James, 1-night trip

10/10 Exceptional

The hotel is beautiful clean and comfortable The staff were wonderful We will visit again Thank you
Tahira, 1-night trip

10/10 Exceptional

Lovely five star stay Great location ,staff and food
Philip, 2-night trip

8/10 Very good

Great location

Good location, quiet, easy parking. Great location to get around the area
G, 2-night trip

10/10 Exceptional

Wonderful place
Paul, 3-night trip

10/10 Exceptional

Perfect getaway

Lovely relaxing couple of days in a beautiful hotel and setting
rhian, 2-night trip

10/10 Exceptional

Well worth a visit

Really lovely hotel. Large, modern room, very clean and comfortable. Food in the bar was lovely. View from the terrace was amazing. We will stay again
Elizabeth, 1-night trip

10/10 Exceptional

A little hidden gem

Amazing hotel with great facilities and staff Rooms great Spa great And views to die for Close to conwy and lots of amenities near by I will definitely be going back
Lindsey, 2-night trip

10/10 Exceptional

Birthday night away with friends

Beautiful estuary views, fantastic, friendly service at reception, in the bar and the restaurant - went as a group of four friends, we all said we would return. Weather was glorious - perfect for sipping champagne on the terrace!
1-night trip

10/10 Exceptional

Great views

Comfortable hotel with a large room and fabulous views over the Conwy estuary. Breakfast was good - dinner in the bar was ok.
Simon, 1-night trip

10/10 Exceptional

Excellent stay

Excellent room. Comfy bed. Beautiful view. Quiet. Good breakfast. Very good dinner
richard, 2-night trip

10/10 Exceptional

Spacious room

Very large spacious room spa facilities excellent. Breakfast very nice.
wayne, 1-night trip

8/10 Very good

We would stay at that hotel again
John, 2-night trip

10/10 Exceptional

Lovely hotel , lovely staff , great view of the estuary from our room 😊 would definitely stay again 😊
Paul, 1-night trip

8/10 Very good

Worth a stay

Stayed at the quays a few times and have always been happy
June, 2-night trip

10/10 Exceptional

Amazing stay

This hotel spa is absolutely amazing, the views from out room were outstanding. The staff from arrival to departure were all so attentive and friendly. This hotel will always be up there as one of my favourite ❤️
Jennifer, 1-night trip

10/10 Exceptional

Fantastic location for a short break.
Mark, 2-night trip

10/10 Exceptional

Great hotel and spa
Bharat, 1-night trip

8/10 Very good

Amazing waterfront dining and relaxing spa

The overall finish of the hotel and spa is really great although the rooms are a little dated. The spa was great and had everything you need to relax and unwind, it wasn’t too crowded when I visited at 6pm. The outside eating area overlooking the harbour is stunning and catches the sun all day until sunset. You do need to go up to the bar to order though which takes away from the overall finesse of the experience. Everyone was friendly and helpful. Location ⭐️⭐️⭐️⭐️⭐️ Waterside eating area ⭐️⭐️⭐️⭐️⭐️ Rooms ⭐️⭐️⭐️ Spa ⭐️⭐️⭐️⭐️⭐️
Ashleigh, 1-night trip

10/10 Exceptional

Fantastic

Great hotel and location - 10/10
Luke, 2-night trip

10/10 Exceptional

Superb stay, short break, fabulous location.
Anthony, 1-night trip

10/10 Exceptional

Lovely location overlooking the estuary. Enjoyable stay. Found the beds quite firm. The pool area was very pleasant,but would have liked access a little later on departure date. Overall an excellent stay.
1-night trip

8/10 Very good

Very nice stay.
1-night trip

8/10 Very good

Nice
1-night trip

8/10 Very good

Wonderful location with some rooms overlooking the Conwy estuary. Excellent food. Reasonable wine list. Nice staff (although some of the servers could do with a bit more training).
Philip, 3-night trip