Verified
10/10 Exceptional
Jan 8, 2026
Micah B
Micah B, 8-night trip
Sandos Playacar All Inclusive
Property class: 4
All-inclusive beachfront property with free water park, near Xaman Ha Aviary
Choose dates to view prices
Photo gallery for Sandos Playacar All Inclusive
Located near Xaman Ha Aviary, Sandos Playacar All Inclusive is a haven for sun-seekers. Enjoy the white sand beach, unwind with a Thai massage at Spa Sandos or soak up the fun at one of 8 outdoor pools and water park access. With shopping on site and free in-room WiFi, this upscale all-inclusive property offers something for everyone.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- On the beach
- 9 restaurants and 3 poolside bars
- 6 bars/lounges and 2 swim-up bars
- Full-service spa
- 8 outdoor pools
- Free water park
- Nightclub
- Free children's club
- Free supervised childcare
- Fitness center
- Sauna
Feel at home (6)
Feel at home (6)
- Babysitting (surcharge)
- Children's pool
- Children's club (free)
- Playground on site
- Private bathroom
- Garden
The current price is CNY2,468
CNY2,468
CNY3,043 total
includes taxes & fees
May 4 - May 5
Why we love this property
Beachside bliss
This all-inclusive resort sits on a white sand beach. Guests can enjoy snorkeling, kayaking, or beach volleyball, then unwind with beachside massages.
Poolside paradise
This all-inclusive hotel boasts 8 outdoor pools, a free water park, and 2 swim-up bars. Loungers, umbrellas, and 3 poolside bars complete the aquatic fun.
Luxury in every detail
Guests drift into comfort wrapped in soft bathrobes. Blackout drapes ensure perfect sleep, while balconies and free minibars elevate the experience.
Room options
Check availability for these dates
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Jr Suite Hacienda
Jr Suite Hacienda
7.47.4 out of 10
Good
3 reviews
(3 reviews)
- Garden view
- 36 sq m
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
View all photos for Riviera Family King Junior Suite
Riviera Family King Junior Suite
8.08.0 out of 10
Very good
55 reviews
(55 reviews)
- 53 sq m
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Double Bunk Bed
View all photos for Riviera Family Queen Junior Suite
Riviera Family Queen Junior Suite
8.28.2 out of 10
Very good
97 reviews
(97 reviews)
- 52 sq m
- 1 bedroom
- Sleeps 5
- 2 Double Beds and 1 Double Sofa Bed
View all photos for Hacienda One Bedroom Suite
Hacienda One Bedroom Suite
7.87.8 out of 10
Good
9 reviews
(9 reviews)
- Garden view
- 73 sq m
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Double Sofa Bed
View all photos for Select Ocean Front Adults only
Select Ocean Front Adults only
8.48.4 out of 10
Very good
8 reviews
(8 reviews)
- Ocean view
- 30 sq m
- Sleeps 2
- 2 Double Beds OR 1 King Bed
View all photos for Select Superior Adults Only
Select Superior Adults Only
7.27.2 out of 10
Good
41 reviews
(41 reviews)
- Garden view
- 31 sq m
- Sleeps 2
- 2 Queen Beds OR 1 King Bed
View all photos for Platinum King Junior Suite
Platinum King Junior Suite
- Garden view
- 50 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Platinum King Junior Suite Ocean Front
Platinum King Junior Suite Ocean Front
- Ocean view
- 50 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Platinum King Master Suite
Platinum King Master Suite
- Garden view
- 50 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Platinum King Master Suite Ocean Front
Platinum King Master Suite Ocean Front
- Ocean view
- 50 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
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About the neighborhood
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
What's nearby
- Playacar Beach - 3 min walk - 0.3 km
- Piste Cyclable sur Paseo Xaman-Ha - 8 min walk - 0.7 km
- Playacar Golf Club - 18 min walk - 1.5 km
- Mayan Ruins of Playacar - 2 min drive - 2.2 km
- Xaman Ha Aviary - 3 min drive - 2.9 km
Getting around
- Cancun Intl. Airport (CUN) - 57 min drive
- Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
- Airport shuttle (surcharge)
Restaurants
- rosa roja - 10 min walk
- Viva Wyndham Maya - 14 min walk
- Blue Moon Beach Bar Sandos Select Club - 3 min walk
- Cupcake Cafe - 1 min walk
- Festival Grand Buffet - 2 min walk
About this property
Sandos Playacar All Inclusive
At Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Playacar Beach. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 2 swim-up bars, a nightclub, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Land activities
Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Lessons/classes/games
Aerobics
Dancing
Water fitness
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
At a glance
Hotel size
- 819 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking includes off-street options
Transfers
- Airport shuttle (available 24 hours)*
Other information
- Designated smoking areas
Property amenities
Food and drink
- 9 restaurants
- 6 bars/lounges
- 3 poolside bars
- 2 swim-up bars
- Coffee shop
- Coffee/tea in a common area
- Private dining
- 24-hour room service
- Snack bar/deli
Traveling with children
- Free children's club
- Free water park access
- Children's pool
- Mini golf
- Playground
- Free supervised childcare/activities
What to do
- On the beach
- Tennis
- Fitness classes
- Beach volleyball
- Mini golf
- Kayaking
- Sailing
- Personal watercraft (motorized)
- Snorkeling
- Surfing/body boarding
- Shopping
- Pool table
- Golfing nearby
- Parasailing nearby
- Scuba diving nearby
- Skydiving nearby
Working away
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free bicycle rentals
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- 7 buildings/towers
- Built in 2004
- ATM/banking
- Garden
- Terrace
- Fitness center
- 8 outdoor pools
- Free water park
- Arcade/game room
- Full-service spa
- Pickleball court
- Nightclub
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- Waterslide
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- 42-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning (climate-controlled)
- Ceiling fan
- Free stocked minibar
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Alarm clock
- Bed sheets provided
What to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Refundable deposits
- A damage deposit of MXN 5000 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- Sanitation services: MXN 85 per night
Optional extras
- Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025
Also known as
All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive
Frequently asked questions
Is there a pool at Sandos Playacar All Inclusive?
Yes, there are 8 outdoor pools and a children's pool.
Are pets allowed at Sandos Playacar All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sandos Playacar All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Sandos Playacar All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.
What are the check-in and check-out times at Sandos Playacar All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Sandos Playacar All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.
What is there to do at Sandos Playacar All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 8 outdoor swimming pools. Sandos Playacar All Inclusive also has 2 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Sandos Playacar All Inclusive?
Yes, there are 9 onsite restaurants.
Does Sandos Playacar All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sandos Playacar All Inclusive like?
Sandos Playacar All Inclusive is a short 4-minute walk from Playacar Beach and 10 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha.
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Reviews
Sandos Playacar All Inclusive Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.6
Amenities
8.0
Staff & service
7.8
Property conditions & facilities
Popular mentions
Food
Beach
Room
Service staff
Restaurant
Buffets
Children
Booking
Family friendly
Drinks
Reviews
Verified
8/10 Very good
Jan 14, 2026
Great staff, friendly and helpful, rooms were very clean
Kelly
Kelly, 6-night trip
Verified
10/10 Exceptional
Feb 5, 2026
The room was clean, the staff were amazing. The Expedia guest service team was great and made sure we got everything we needed.
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.
Theodor Putnam
Theodor Putnam, 7-night trip
Verified
10/10 Exceptional
Jan 11, 2026
As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
James
James, 7-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Beach, food and everything was great
UMUT
UMUT, 7-night trip
Verified
8/10 Very good
Jan 3, 2026
Grounds are beautiful and staff friendly.
Louise
Louise, 10-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Food has increased in quality since last stay.
Rochelle Janee
Rochelle Janee, 7-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Great spot
Tom
Tom, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Room location!
ENRIQUE
ENRIQUE, 7-night trip
Verified
10/10 Exceptional
Nov 29, 2025
The facilities are beautiful, the service is excellent, and it has the most beautiful beach I've ever seen.
Constance
Constance, 3-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Definitely one of the best resorts I’ve been to in a long time! Variety of food was fantastic! On nights that we went to the buffet instead of a restaurant, it was probably even better. Beach was terrific, staff was friendly, everything was clean, could’ve asked for a better vacation!
Cynthia Ann
Cynthia Ann, 9-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Clean, nice, beautiful paradise!
Larisa
Larisa, 7-night trip
Verified
10/10 Exceptional
Nov 24, 2025
We had a great experience. Friendly and help full
staff great food…beautiful room
Marina-Rae
Marina-Rae, 7-night trip
Verified
10/10 Exceptional
Jan 11, 2026
We loved our stay at this massive resort! Highlights included the incredible evening shows and the fun of feeding the local farm animals. Our 2-bedroom hacienda fit five of us perfectly. Pro tip: the buffet is often better than the à la carte restaurants, though be prepared to book all restaurants in advance. Cupcake cafe was amazing.We’ll definitely be back!
Sergey
Sergey, 8-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Everything was wonderful, staff was excellent. The rooms were very nice and cleaned daily. I love the many options of food. Plenty of great activities to do throuout the day.
Timothy Keith
Timothy Keith, 7-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Excellent service, beautiful resort, delicious food options, and friendly staff!
Fernando Santos
Fernando Santos, 5-night trip
Verified
10/10 Exceptional
Sep 21, 2025
place was really good
Roberto
Roberto, 8-night trip
Verified
10/10 Exceptional
Sep 30, 2025
The room was super nice and quiet and the ocean view was beautiful
SARA
SARA, 4-night trip
Verified
10/10 Exceptional
Jan 10, 2026
👍
Francisco Javier
Francisco Javier, 5-night trip
Verified
10/10 Exceptional
Dec 31, 2025
The beach was very beautiful. Our room was clean and beautiful. Staff was not to to helpful
of basics information of the hotel. Nothing horrible.
Maria
Maria, 3-night trip
Verified
6/10 Good
Jan 12, 2026
The room seemed old and cleanliness could be improved upon. There was also no hot water between midnight and 7am, which was very inconvenient. Restaurant options onsite were pretty good, beaches and pools were nice, and staff overall were lovely.
Joliana
Joliana, 3-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Beautiful beach, clean rooms and grounds, friendly and quick service. Everyone was extremely helpful and lovely. This is our second time staying here and Id go back in a heartbeat!
Skyler
Skyler, 6-night trip
Verified
10/10 Exceptional
Oct 12, 2025
We enjoyed our stay, food was amazing, had a room close to the elevator which made it a bit noisy from time to time.
Larissa
Larissa, 3-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Great customer service !!! Clean
Enedina
Enedina, 3-night trip