In the heart of Warsaw's Old Town, Jess Hotel & Spa Warsaw Old Town offers a tranquil retreat. Savor breakfast at NEM ASIAN FUSION or indulge in a rejuvenating Thai massage and sauna experience. Connect with free WiFi, explore nearby Royal Castle or unwind with a drink at the bar.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Spa
24/7 front desk
Bar
Air conditioning
Free WiFi
Main amenities (11)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Steam room
Coffee shop/cafe
Massage/treatment rooms
24-hour front desk
Air conditioning
Front-desk safe
Banquet hall
Feel at home (6)
2 bedrooms
Kitchenette
Private bathroom
Television
Daily housekeeping
Elevator
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Deluxe Double Room
Deluxe Double Room
7.87.8 out of 10
Good
9 reviews
(9 reviews)
Highlights
Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
Private bathroom
Sleeps 2
1 Queen Bed
View all photos for Economy Apartment
Economy Apartment
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Sofa Beds
View all photos for Superior Triple Room
Superior Triple Room
8.68.6 out of 10
Excellent
7 reviews
(7 reviews)
Highlights
Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
Private bathroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
View all photos for Exclusive Apartment
Exclusive Apartment
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Hair dryer
Rainfall showerhead
Private bathroom
116 sq m
2 bedrooms
City view
Sleeps 9
1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds
View all photos for Superior Double Room, 1 Double Bed
Molly Malone S Irish Pub Sp. z o.o. - 1 min walk
About this property
Jess Hotel & Spa Warsaw Old Town
Jess Hotel & Spa Warsaw Old Town puts you just a 5-minute drive from Palace of Culture and Science and Old Town Square. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at NEM ASIAN FUSION, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a steam room. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a short walk: Nowy Świat-Uniwersytet Station is 12 minutes and Królewska 05 Tram Stop is 12 minutes.
Languages
English, Polish, Russian, Ukrainian
At a glance
DONE
Hotel size
58 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
49-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board
Sleep well
2 bedrooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Chef
Kitchenette
More
Daily housekeeping
Special features
Spa
Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Dining
NEM ASIAN FUSION - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw
Frequently asked questions
Does Jess Hotel & Spa Warsaw Old Town offer free cancellation for a full refund?
Yes, Jess Hotel & Spa Warsaw Old Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jess Hotel & Spa Warsaw Old Town?
Sorry, pets aren't allowed.
Is parking offered on site at Jess Hotel & Spa Warsaw Old Town?
Sorry, there's no onsite parking at Jess Hotel & Spa Warsaw Old Town.
What are the check-in and check-out times at Jess Hotel & Spa Warsaw Old Town?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Jess Hotel & Spa Warsaw Old Town and nearby?
Jess Hotel & Spa Warsaw Old Town has a spa and a steam room.
Are there restaurants at or near Jess Hotel & Spa Warsaw Old Town?
Yes, NEM ASIAN FUSION offers Fusion cuisine.
Does Jess Hotel & Spa Warsaw Old Town have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room.
What's the area around Jess Hotel & Spa Warsaw Old Town like?
Jess Hotel & Spa Warsaw Old Town is in Centrum, a short 7-minute walk from Old Town Square and 3 minutes' walk from Presidential Palace. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Jess Hotel & Spa Warsaw Old Town Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Room
Breakfast
Service staff
Old town
Spa
Restaurant
Bed
Air conditioning
Massage
What guests liked
Breakfast was great with a wide range of styles and excellent options. (19 reviews)
The property's location offers easy access to many good restaurants within a short walk. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 5, 2025
Great location and very nice place!
Katarzyna
Katarzyna, 1-night trip
10/10 Excellent
Jul 25, 2025
Great location. Great hotel!
Wilfrid
Wilfrid, 3-night trip
8/10 Good
Aug 5, 2025
Great area
Alla
Alla, 1-night trip
10/10 Excellent
Jul 1, 2025
Great location
Marcel
Marcel, 1-night trip
10/10 Excellent
Jul 3, 2025
The location of the property was excellent for a short stay in Warsaw Old Town
Charlotte
Charlotte, 2-night trip
10/10 Excellent
Jun 30, 2025
Highly recommend this hotel! Clean room and pleasant staff. The best location between Old City and center of Warsaw.
Oksana
Oksana, 1-night trip
8/10 Good
Jun 20, 2025
Great location! Overall comfortable and clean room, nice clean bathroom.
Nathalie
Nathalie, 2-night trip
8/10 Good
Jun 15, 2025
Nice place
Benjamin
Benjamin, 3-night trip
10/10 Excellent
May 23, 2025
Great hotel in an amazing part of town. Easily walkable with multiple options for food and bars. Stayed here for one night and enjoyed it.
Ana
Ana, 1-night trip
10/10 Excellent
Jul 8, 2025
Very clean, excellent lovation
Marina
Marina, 2-night trip
10/10 Excellent
Jun 29, 2025
This hotel is on a brilliant occasion and the staff were excellent. Room is very clean and facilities are perfect for my stay. Very easy to get to the old town from here and I would absolutely come back.
Ken
Ken, 2-night trip
10/10 Excellent
Jun 1, 2025
Hotel was charming, clean and quaint. Hotel stuff was welcoming and friendly.
Location was ideal for getting there by a bus from the airport and then to the central train station. Everything wonderfully within walking distance -old town, restaurants etc.
Anna
Anna, 2-night trip
10/10 Excellent
May 1, 2025
Old town hotel
Nice place in the old city, fine rooms
Jakob
Jakob, 2-night trip
8/10 Good
Aug 4, 2025
Left a hat there and staff went out of their way to track down the cleaner to return it. Just stayed one night and mainly for somewhere to sleep, if we had stayed longer the size of the room would have been a problem. All clean though.
Wayne
Wayne, 1-night trip
6/10 Okay
Jul 19, 2025
Hotel is on a nice street in old town, beautiful place.
The younger Boys in the lobby, seemed disturbed and tired of people. Not a single smile or "happy to help" soul in them..
Camilla Thoen
Camilla Thoen, 4-night trip
6/10 Okay
Jul 14, 2025
Strange layout. Reception not connected to rooms. Actual rooms were 3 doors further down the street. Room ok. Location excellent
John
John, 2-night trip
8/10 Good
Aug 4, 2025
I didn’t research enough to know that the property is not stroller friendly, nor does it have drive up unloading or parking. So traveling with 3 young kids was not easy here. Elevator is tiny and slow. The suite was fine. Beds comfortable. Bathrooms could be updated.
MONIKA
MONIKA, 1-night trip
10/10 Excellent
Aug 8, 2024
Wonderful place to stay with the family. The breakfast was excellent as well.
Jordan
Jordan, 2-night trip
6/10 Okay
Jun 27, 2025
The rooms are ok, the elevator works but almost caught us with the door several times, no free breakfast and the breakfast they offer in the restaurant is not good, I recommend going somewhere else, for the price… you can eat better in another place. The people from the reception barely greet you.
Nancy
Nancy, 2-night trip
6/10 Okay
Jun 16, 2025
One desk staff did not smile or engage us - had one word answers. Spa closed so early, 9 pm, on a weekend. Hall door near room 112 bangs when auto-closing and could be heard in our room. Good beakfast.
James
James, 2-night trip
8/10 Good
Jan 3, 2025
Hotel is a little dated, but it has sauna( need to reserve advance). Very good location in old town, and the reception is very helpful as well.
Karlam
Karlam, 1-night trip
10/10 Excellent
Dec 29, 2024
Excellent location for chilling in, and exploring Warsaw old town
Ian
Ian, 3-night trip
10/10 Excellent
Sep 24, 2024
Very nice and clean hotel. Good breakfast!
Location fantastic!!
Juan
Juan, 2-night trip
4/10 Poor
Jun 29, 2025
Absolutely ridiculous that you all cannot replace the doors to not slam. Actually i had to slam my door just to get it to shut. I will never stay in old town again. I knew I should of stayed downtown. You all need soundproof windows and you need to change the carpet.
Dylan
Dylan, 3-night trip
10/10 Excellent
Jul 4, 2024
We love this hotel! Have stayed here multiple times, very clean, staff are so supportive and kind, breakfast is on point.