In the heart of Xi'an City Center, Citadines Central Xi'an offers a tranquil retreat with a rooftop terrace and lush garden. Guests can enjoy breakfast, lunch, or dinner at Chen Gong Guan restaurant or stay active in the gym. With free WiFi and bike rentals nearby previous guests have praised this aparthotel for its convenience.
Take in the views from the rooftop terrace when you stay at Citadines Central Xi'an. Guests can take a dip in the indoor pool or grab a bite to eat at Chen Gong Guan, which serves breakfast, lunch, and dinner. A fitness center and a garden are offered, and in-room conveniences at this luxurious hotel include sofa beds and refrigerators. The property is just a short walk to public transportation: Zhonglou Station is 12 minutes away.
At a glance
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Hotel size
118 rooms
Arranged over 12 floors
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Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Transfers
Airport shuttle (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Traveling with children
Children stay free (see details)
Babysitting services
Working away
Business center
Meeting rooms
Conference space (2067 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Fitness center
An indoor pool
Accessibility
Elevator
Room amenities
Be entertained
DVD player
29-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Single sofa bed
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Chen Gong Guan - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 38 per person
Airport shuttle service is offered for an extra charge of CNY 220 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for CNY 120 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
Also known as
Citadines Central Xi'an
Citadines Hotel Xi'an Central
Citadines Xi'an Central
Citadines Central Xi'an Aparthotel
Citadines Apart Hotel Xi An
Citadines Central Xi`An Hotel Xi`An
Citadines Central Xi'An China/Shaanxi
Citadines Central Aparthotel
Citadines Central Xi`An Hotel
Citanes Central Xi'an
Citadines Central Xi'an Hotel
Citadines Central Xi'an Xi'an
Citadines Central Xi'an Hotel Xi'an
Frequently asked questions
Does Citadines Central Xi'an offer free cancellation for a full refund?
Yes, Citadines Central Xi'an does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Central Xi'an?
Yes, there's an indoor pool.
Are pets allowed at Citadines Central Xi'an?
Sorry, pets aren't allowed.
Is parking offered on site at Citadines Central Xi'an?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Citadines Central Xi'an?
Yes, an airport shuttle is available. The charge is CNY 220 per vehicle one-way.
What are the check-in and check-out times at Citadines Central Xi'an?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Citadines Central Xi'an and nearby?
Citadines Central Xi'an has an indoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Citadines Central Xi'an?
Yes, there's an onsite restaurant, Chen Gong Guan.
Does Citadines Central Xi'an have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Citadines Central Xi'an have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Citadines Central Xi'an like?
Citadines Central Xi'an is in Xi’an City Center, a short 10-minute walk from Drum Tower and 14 minutes' walk from Xi'an Bell Tower.
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Reviews
Citadines Central Xi'an Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.0
Location
8.2
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 7, 2018
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Verified traveler
3-night trip
Verified
10/10 Exceptional
Nov 7, 2018
Great location, friendly helpful staff! All facilitiez
Sandra
Sandra, 1-night trip
Verified
8/10 Very good
Nov 2, 2018
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Chris
Chris, 5-night trip
Verified
8/10 Very good
Oct 28, 2018
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian.
the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Verified traveler
2-night trip
Verified
6/10 Good
Oct 21, 2018
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Henry
Henry, 3-night trip
Verified
8/10 Very good
Oct 20, 2018
Average hotel needing an upgrade
Very handy location, the hotel needs to upgrade their facilities.
Breakfast was so so only. Room was spacious
Siew Fah
Siew Fah, 7-night trip
Verified
8/10 Very good
Oct 19, 2018
Mycket bra och mindre bra
Jättebra läge i centrum med viktiga miljöer på gångavstånd.
Åtminstone mitt rum var aningen nergånget, inte perfekt rent men acceptabelt. Däremot åt jag bara frukost en gång i restaurangen - inget rent bestick eller talkrikar, schabbigt i baklokalen, trist vad som fanns att äta - men framför allt inte rent nog.
Receptionens hjälpsamhet helt i topp. Alla vänliga men att frukosten överhuvudtaget inte funkar är inte bra. Kan väl säga också att mitt rum inte helt liknade bilderna - men å andra sidan är det stort, ljust, till gatan som är trevlig, och det är en fördel med lite köksfaciliteter i rummet - och här var glass, tallrikar etc rena. Så boka utan frukost nästa gång!
Jan
Jan, 2-night trip
Verified
6/10 Good
Oct 9, 2018
Desayuno muy mejorable. Habitación y camas correctas.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 2, 2018
시안에 있는 동안 편하게 지냈어요!
호텔을 고를때 위치와 안전, 가격을 가장 먼저 보고, 그 다음에 청결을 선택합니다. 원래 벨타워 호텔과 많이 고민했다가 호텔이 넘 노후되어 있다고 해서 결국 한국분들이 많이 가시는 시타딘으로 바꿨어요. 위치는...4.5점 정도로 좋습니다. 청결도는 좋은데 화장실 하수구 냄새가 살짝 나긴합니다. 그래도 전반적으로 깨끗했어요. 세탁기도 사용하기에 편했습니다. 세제는 세탁실 건조기 뒤에 있어요. 세탁 건조 각각 20위안정도 합니다. 조식은 원래 아침 잘 안먹어서..그럭저럭이었어요...호텔바로 옆에 현지 조식 식당도 있고 과일가게(현지인 이용하고, 가격명시되어있어요)가 있어서 많이 이용했습니다. 대추가 굉장히 맛있고 저렴하니까 많이 드시고 오세요. 그 외 골목 들어오는 길에 편의점 두개 호텔건물에 하나 있어서 접근성도 좋아요. 고루랑 근처여서 장소도 좋습니다. 슬리퍼, 다리미, 드라이기 다 있고, 콘센트도 굉장히 많아요. 호텔치고 조명도 밝아서 좋아요. 난방은 잘 안되는거같긴한데...필요없는 시기에 가서 정확하게 작동하는지 모르겠어요. 시도하다가 걍 꺼버려서요...대체적으로 좋은 호텔이었습니다~~^^
Soohyun
Soohyun, 5-night trip
Verified
8/10 Very good
Oct 2, 2018
Prime location
Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Diane
Diane, 4-night trip
Verified
10/10 Exceptional
Sep 24, 2018
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Taryn
Taryn, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2018
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Verified traveler
2-night trip
Verified
8/10 Very good
Sep 2, 2018
why I chose this hotel
It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
benny
benny, 6-night trip
Verified
8/10 Very good
Aug 29, 2018
Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Fernanda
Fernanda, 1-night trip
Verified
8/10 Very good
Aug 23, 2018
The apartment was well equipped. We did not use as ate at their cafe and outside restaurants. Nice to have the crockeryvand cutlery for cutting fruits and reheating take away. Good location. Can recommend.
Susan
Susan, 2-night trip
Verified
8/10 Very good
Aug 19, 2018
Great Location
Comfortable small efficiency apartment, sitting area, kitchenette, comfortable queen bed, HBO, breakfast buffet. Staff spoke English well. Short Walk to city center, Bell Tower, Drum Tower, Muslim Quarter, South Gate City Wall. Stored our luggage after check-out while we continued to explore city. Close to Metro station. Would return.
David
David, 2-night trip
Verified
8/10 Very good
Aug 17, 2018
Excellent location. Staff helpful and friendly. Convenient tour agency on the premises.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Aug 11, 2018
Great location as it was walking distance from the main sites. Some back alleyways nearby if your brave and wish to eat what locals eat. apartment was very spacious although air conditioning could stronger.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Aug 8, 2018
The hotel is in a fantastic position to walk to many of the local sights. The hotel was clean and comfortable. The breakfast was OK but the organisation was bad, they did not open all of the restaurant and it was difficult cult to find seats. Good value for money.