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Porta Hotel del Lago

3.5 star property
Family-friendly hotel with outdoor pool, near Lake Atitlán

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Photo gallery for Porta Hotel del Lago

Property grounds
Lake View Premium Room | 1 bedroom, premium bedding, desk, blackout drapes
Exterior
View from property
Banquet hall
By the lake, Porta Hotel del Lago offers a tranquil retreat with an airport shuttle, poolside bar and a relaxing spa tub. Unwind on the sun-kissed terrace or take advantage of free WiFi in public areas.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site

Room options

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Fan
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Fan
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | 1 bedroom, premium bedding, desk, blackout drapes

Garden Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Balcony
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Fan
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Second Floor

Room Second Floor | 1 bedroom, premium bedding, desk, blackout drapes

Room Second Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Fan
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

Highlights

Balcony
Free cribs/infant beds
TV
Separate bedroom
Premium bedding
Fan
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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9.0 out of 10, Wonderful, 656 reviews
The price is CNY1,422
CNY1,807 total
includes taxes & fees
Jun 24 - Jun 25
Hotel Atitlán
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About the neighborhood

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 3 min walk - 0.3 km
  • Azul Maya Archaeological Museum - 6 min walk - 0.6 km
  • Casa Cakchiquel Arts Center - 6 min walk - 0.6 km
  • Church of Saint Francis - 15 min walk - 1.3 km
  • Panajachel Municipal Market - 15 min walk - 1.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • La Aurora Intl. Airport (GUA) - 43.3 miles/69.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Sunset Bar - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante el chaparral - ‬10 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago features a free kids' club and puts you within a 5-minute walk of Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 100 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 4 meeting rooms
  • Conference center (4725 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Hot tub
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 37
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 7 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)

Renovations and closures

The property will be renovating from May 1 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel
HELP_OUTLINE

Frequently asked questions

Does Porta Hotel del Lago offer free cancellation for a full refund?

Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porta Hotel del Lago?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Porta Hotel del Lago?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Porta Hotel del Lago?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Porta Hotel del Lago?

Yes, an airport shuttle is available. The charge is USD 200 per person one-way.

What are the check-in and check-out times at Porta Hotel del Lago?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Porta Hotel del Lago and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Porta Hotel del Lago?

Yes, there's an onsite restaurant.

Does Porta Hotel del Lago have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Porta Hotel del Lago like?

Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 7 minutes' walk from Casa Cakchiquel Arts Center. Travelers love the hotel's prime location.

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Porta Hotel del Lago Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

View
Room
Service staff
Location
Lake
Restaurant
Volcano
Food
Breakfast
Bed

What guests liked

  • The pool area was a wonderful bonus with many guests praising its cleanliness and relaxing atmosphere. (16 reviews)
  • Breakfast was delicious and buffet style with great options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Friendly staff, great food, amazing views
1-night trip

10/10

I enjoyed staying here
2-night trip

10/10

Hotel in a great location, walking distance to the pier, as well as shops and restaurants
2-night trip

10/10

The property and staff were amazing
2-night trip

10/10

It was clean, the food was good and very accessible to everything.
2-night trip

10/10

Beautiful clean and very comfortable stay. Will return !
2-night trip

10/10

Loved the view of the lake
2-night trip

10/10

Close to the pool and the restaurant
2-night trip

10/10

Beautiful views, clean, great food at good prices, friendly and helpful staff, lots to do for kids but also fun and relaxing for the adults.
3-night trip

10/10

I have stayed at this hotel over the years and it's a great place.
2-night trip

10/10

We felt very welcomed.
1-night trip

10/10

I like the location it was right in front of the lake and the sun sets were breathtaking, the eastness of walking to and from main Street where all the restaurants and shopping are it was great.
3-night trip

10/10

Lovely hotel, modern rooms, and good location. For the price, it’s a decent and comfort hotel and nicer than other places we have stayed in Panajachel in same price range. Lovely artwork inside. Amazing views of volcanos (see pic below from bed and from the balcony on 5th floor). Great bed and pillows. Lots of water. Friendly staff.
2-night trip

10/10

Wonderful view, friendly staff
1-night trip

8/10

Hotel is close to the avenue where you can shop for souvenirs, eat at several restaurants and purchase medicine etc at several pharmacies. Close to specialty coffee shops

10/10

Beautiful building. Awesome experience
1-night trip

8/10

The hotel is clean and well maintained, everyone is well mannered, helpful and friendly. The view from the hotel to the lake it’s beautiful
2-night trip

10/10

Good place to stay
2-night trip

8/10

Clean and quiet.
1-night trip

10/10

Walkable area and clean facilities. They had strict 3 pm check in
1-night trip

8/10

Beautiful sunrise view of the volcanos
2-night trip

10/10

The nicest hotel in the area, staff was very friendly which is not common here. The bed amazing!
1-night trip

10/10

The hotel has beautiful views of the lake and is very well located as a base to explore the towns around the lake. Very clean and modern rooms. My only complaint was that they are inflexible on check-in time (they allow early check-in and late check-out only if we pay a fee and don’t provide room upgrades even though both are supposed to be advantages of platinum status on the booking platform). Also there is no laundry service contrary to the description, which was a let down for a hotel of that caliber. Overall, I would stay here again though.
3-night trip

8/10

Gorgeous Hotel, our view of the lake was gorgeous, I think the AC could be improved but overall great stay!
2-night trip

10/10

Beautiful hotel and room! Service was great!
2-night trip