In the heart of Playa del Carmen, Wyndham Garden Playa del Carmen offers a warm welcome with a free breakfast buffet and manager's reception. Enjoy sun-kissed loungers by the pool or unwind in the lush garden. With helpful staff, express check-in, and an area shuttle nearby Mamitas Beach and Xplor Theme Park await.
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida - 17 min walk - 1.5 km
Xaman Ha Aviary - 17 min walk - 1.5 km
Playacar Beach - 19 min walk - 1.6 km
Playa del Carmen Main Beach - 3 min drive - 2.1 km
Playacar Golf Club - 4 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Cozumel Intl. Airport (CZM) - 12.7 miles/20.4 km
Restaurants
La brioche - 14 min walk
McDonald's - 7 min walk
The Admiral - 6 min walk
Taqueria El Ñero - 10 min walk
Bendita Costilla - 11 min walk
About this property
Wyndham Garden Playa del Carmen
When you stay at Wyndham Garden Playa del Carmen, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Playa Garden, which serves breakfast. A 24-hour fitness center, a fitness center, and a garden are other highlights. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
196 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Free daily reception
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Golfing nearby
Working away
24-hour business center
3 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Garden
24-hour fitness center
An outdoor pool
Local culture & ecosystem education
Uses some LED lighting
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 51
Wheelchair accessible
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Front entrance ramp
Lowered electrical outlets in bathroom
Grab bar in shower
Shower grab bar height (inches): 43
Visual fire alarm
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Playa Garden - This restaurant serves breakfast only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 58.66 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Also known as
Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen
Frequently asked questions
Does Wyndham Garden Playa del Carmen offer free cancellation for a full refund?
Yes, Wyndham Garden Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Garden Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Wyndham Garden Playa del Carmen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Wyndham Garden Playa del Carmen?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Wyndham Garden Playa del Carmen?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon.
Is there an onsite casino at Wyndham Garden Playa del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at Wyndham Garden Playa del Carmen and nearby?
Wyndham Garden Playa del Carmen has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Wyndham Garden Playa del Carmen?
Yes, there's an onsite restaurant, Playa Garden.
What's the area around Wyndham Garden Playa del Carmen like?
Wyndham Garden Playa del Carmen is in Playacar, a short 19-minute walk from Playa del Carmen Main Beach and 15 minutes' walk from Quinta Avenida. Travelers love the hotel's prime location.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
7.6
Amenities
8.4
Staff & service
7.4
Property conditions & facilities
Guest review summary
What guests liked
The hotel is within walking distance to the beach, offering a convenient and accessible location. (8 reviews)
Breakfast options were plentiful and varied with excellent choices including eggs, pasta, meat, pastries, and fresh fruit. (42 reviews)
The pool area was clean, pleasant, and offered a good temperature, with some guests describing it as cozy and relaxing. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Bed
Service staff
Furniture
Restaurant
Beach
Air conditioning
Bathroom
Value
Reviews
Verified
8/10 Very good
Jan 19, 2026
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Danielle
Danielle, 1-night trip
Verified
8/10 Very good
Feb 4, 2026
Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab.
Donna
Donna, 2-night trip
Verified
6/10 Good
Oct 5, 2025
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Yanira
Yanira, 3-night trip
Verified
10/10 Exceptional
Jan 7, 2026
This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Irisis
Irisis, 2-night trip
Verified
6/10 Good
Jun 16, 2025
Room was nice cool and combtarble beds
Jose
Jose, 2-night trip
Verified
10/10 Exceptional
May 22, 2025
The staff is super nice and accommodating. Their shuttle service went above and beyond in taking us around. The room was nice, modern and super clean. The food was fantastic.
Rosa
Rosa, 1-night trip
Verified
8/10 Very good
Sep 19, 2025
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape.
Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Ayde
Ayde, 3-night trip
Verified
4/10 Fair
Jul 3, 2025
As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible.
Candida
Candida, 1-night trip
Verified
10/10 Exceptional
Apr 28, 2025
The staff was very polite and helpful. I picked this hotel because I was told they had handicapped accomodations. Raised toilet seat etc. I was not given any handicapped accomodations. I cannot walk well and there was no food on the property in the evening. It was a far walk for me to anywhere in the area.
PEGGY
PEGGY, 6-night trip
Verified
8/10 Very good
Sep 8, 2025
The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
lety
lety, 3-night trip
Verified
6/10 Good
Apr 18, 2025
Plumbing issues, reported early in morning to reception, theybtold me maintenace will address asap. Did not happen, so i had to leave and left my luggage at reception appx. 9am. They said, i cannot get a new room until 3pm at normal checkin. Go figure the logic. I could not wait to debate, was already late for doctor appt.
Got back at 2.30, provided a new room and they really thought they we doing me a great service.
Lloyd
Lloyd, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Great place to stay
Veronica
Veronica, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
I enjoyed my week there.
Donald
Donald, 7-night trip
Verified
8/10 Very good
Apr 6, 2026
It took us 20 minutes to check in they couldn't find our reservation had to call a supervisor she had to use it use another computer and then found this in the system. Breakfast it was free Continental it was so so
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Mar 4, 2026
great
Francisco
Francisco, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Not too far away from ADO bus and maritime port.
ANG
ANG, 7-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Todo supe exelente
Carlos
Carlos, 1-night trip
Verified
8/10 Very good
Dec 2, 2025
Habitacion
Paula
Paula, 7-night trip
Verified
6/10 Good
Jan 21, 2026
The restaurant is not good
Luis Miguel
Luis Miguel, 5-night trip
Verified
6/10 Good
Jan 20, 2026
Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk
matthew
matthew, 2-night trip
Verified
2/10 Poor
Jan 27, 2026
Worst hotel I have been EVER !! Rooms are in very bad conditions, terrible, avoid at all cost !
Damien
Damien, 1-night trip
Verified
8/10 Very good
Jan 26, 2026
.
Fernando Manuel
Fernando Manuel, 4-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Front desk agent very hospitable
Paven
Paven, 1-night trip
Verified
6/10 Good
Feb 3, 2026
Bath towels were gray-brown color and horrible condition. Bed sheets were also of very poor quality with gray-brown color… Ordered and ate soup in the restaurant and had to wait 15 minutes while guests checked in at the front desk to pay for it. One agent.
Kerry
Kerry, 3-night trip
Verified
4/10 Fair
Feb 5, 2026
Fire alarms went off in middle of night for about 30 minutes and againg the second night again in