Skip to main content

Hotel Sombra del Agua

3.5 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

Choose dates to view prices

Nestled in the heart of Zona Centro, Hotel Sombra del Agua offers a tranquil retreat. Unwind with a sports massage at the spa or lounge in the garden; then, indulge in cooked-to-order breakfast and enjoy high-speed WiFi. Helpful staff have left a lasting impression on previous guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Snack bar/deli
The current price is CNY614
CNY725 total
includes taxes & fees
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | View from room

Classic Room, 2 Double Beds

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Room

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Building design
Casa del Alma Hotel Boutique & Spa
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 309 reviews
The price is CNY894
CNY1,054 total
includes taxes & fees
Dec 2 - Dec 3
Casa del Alma Hotel Boutique & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • Foro Cultural Kinoki - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolución - ‬1 min walk
  • ‪Casa Santa - ‬1 min walk
  • Tarumba Restaurant
  • ‪El Fogón de Jovel - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel Sombra del Agua offers a fantastic location, putting you just steps from San Cristóbal de las Casas Cathedral. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this Colonial hotel include a snack bar/deli and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Children & extra beds

  • Rollaway beds are available for MXN 450 per night

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?

Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Sombra del Agua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Sombra del Agua?

Sorry, there's no onsite parking at Hotel Sombra del Agua.

What are the check-in and check-out times at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Sombra del Agua and nearby?

Hotel Sombra del Agua has a garden.

Are there restaurants at or near Hotel Sombra del Agua?

Yes, there's an onsite restaurant.

What's the area around Hotel Sombra del Agua like?

Hotel Sombra del Agua is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo. Travelers recommend the hotel for its central location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Sombra del Agua Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The restaurant offered excellent food, great service, and a lovely atmosphere with a fire pit in the outdoor dining area. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Food
Cities
Bed
Parking
Coffee
Air conditioning

Reviews

10/10 Exceptional

Excelente hotel
Ernesto, 1-night trip

8/10 Very good

Great location, great staff
Cynthia, 5-night trip

10/10 Exceptional

Fabulous stay in Chiapas

We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
Sarah, 3-night trip

10/10 Exceptional

lovely hote, great restaurant
Ana, 4-night trip

8/10 Very good

Restaurant service was very slow. We cancelled our order and had bfast at another place
Alberto, 4-night trip

10/10 Exceptional

Excelente hotel!!!
Daniela, 1-night trip

10/10 Exceptional

Great location in the heart of the city. The restaurant was very good, we would definitely stay here again.
John, 5-night trip

10/10 Exceptional

Love this place I'm sure i will return.
Heberto, 3-night trip

10/10 Exceptional

This hotel is beautiful. It has a rustic look with plants everywhere. One of our favorite breakfast was located on site Tarumba. Best location to all tourist sites.
veronica, 3-night trip

10/10 Exceptional

Central, very service minded staff
2-night trip

10/10 Exceptional

It was perfect
Neyma, 1-night trip

10/10 Exceptional

An excellent stay

Stayed here for a few days and thought it was an excellent place in terms of location, style, and service. I would definitely stay here again!
William, 3-night trip

10/10 Exceptional

I love it! Just perfect
Neyma, 3-night trip

10/10 Exceptional

The property is very beautiful and the staff go beyond! I’ll stay here again!
maria j, 6-night trip

10/10 Exceptional

Super cute hotel, excellent location and fantastic service. The food was also amazing. I will keep very good memories of this place and when I come back to San Cristobal I will definitely stay here.
Martha, 5-night trip

10/10 Exceptional

Super clean and nice hotel in a great town
Daren, 1-night trip

10/10 Exceptional

Great service and high quality food
DR JESUS A, 3-night trip

10/10 Exceptional

The staff is great, they were very accomodating to our needs. I have stayed here in the past and will continue to chose them. Great place!
Enrique, 4-night trip

10/10 Exceptional

Very pleasant stay, great location, was comfortable, and had everything I needed.
Matthew, 2-night trip

10/10 Exceptional

Hotel excelente
Darani, 1-night trip

10/10 Exceptional

Wonderful stay. Staff was super helpful.
cassie, 4-night trip

10/10 Exceptional

Great stay in one of the suites, which was huge and had a fabulous terrace. Staff amazingly helpful and friendly. Short walk to the pedestrian street going through town, but not too noisy. Great restaurant in the hotel.
Paul, 3-night trip

10/10 Exceptional

Excellent location, many options for dining, and night life
Armando, 2-night trip

10/10 Exceptional

Beds and sheets are so comfortable, rooms as well. The restaurant has a great menu with local and internacional ingredients that are unique. The staff is very friendly and attentive to the needs of the guests. The location of the hotel is on a very convenient place near the Cathedral, restaurants, bars and many other establishments. You walk and explore all the area. I recommend it for sure.
Jose Luis, 3-night trip

10/10 Exceptional

Beautiful hotel and excellent food

Beautiful hotel with excellent food. The courtyard is a lovely place to have breakfast in the morning or dinner at night, when they light a fire creating a great ambience. Staff were great. Very good central location but the hotel itself is really calm and tranquil. Really nice toiletries provided. Excellent value for money.
Megan, 5-night trip