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Best Western Plus Surprise-Phoenix NW

Property class: 3.5
Hotel with outdoor pool, near Surprise Stadium

Choose dates to view prices

Located near Surprise Stadium, Best Western Plus Surprise-Phoenix NW offers a warm welcome with a breakfast buffet and relaxing amenities like the spa tub. Unwind in the outdoor pool, connect to WiFi, or take advantage of dry cleaning/laundry services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY740
CNY848 total
includes taxes & fees
May 3 - May 4

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Free breakfast
  • Pet friendly
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8.6 out of 10, Excellent, 1,006 reviews
The price is CNY732
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includes taxes & fees
Apr 29 - Apr 30
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About the neighborhood

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Destiny Springs Healthcare - 10 min walk - 0.9 km
  • Centennial Friendship Park - 1 min drive - 1.6 km
  • Sun Village Golf Course - 3 min drive - 2.7 km
  • State Farm Stadium - 16 min drive - 20.6 km
  • Desert Diamond Arena - 16 min drive - 20.6 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 29 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬17 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk

About this property

Best Western Plus Surprise-Phoenix NW

Best Western Plus Surprise-Phoenix NW puts you within a 15-minute drive of Peoria Sports Complex and State Farm Stadium. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Westgate Entertainment District and Desert Diamond Arena are within a short drive. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Area shuttle within 35 mi*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Is there a pool at Best Western Plus Surprise-Phoenix NW?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Surprise-Phoenix NW?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Plus Surprise-Phoenix NW?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.

What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?

Best Western Plus Surprise-Phoenix NW has an outdoor pool and a hot tub, as well as a fitness center.

What's the area around Best Western Plus Surprise-Phoenix NW like?

Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include Peoria Sports Complex, which is 12 minutes away by car.

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Reviews

Best Western Plus Surprise-Phoenix NW Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with great selection and flavors, often served with excellent service. (62 reviews)
  • Parking was easy, spacious, safe, and plentiful with convenient access to rooms. (7 reviews)
  • The property offers a great selection of nearby restaurants and a satisfying free breakfast. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Restaurant
Store
Air conditioning
Hot Tub
Bathroom

Reviews

Verified

10/10 Exceptional

My go to spot when I go to AZ for work. Nice location. Nice and clean and has been family friendly when I’ve taken my family along with me.
Jeremiah, 2-night trip
Verified

10/10 Exceptional

Good overall for the time we stayed. Property is a bit older
Raheel, 3-night trip
Verified

8/10 Very good

Limited breakfast options. Parking was close and plentiful.
Brenda, 1-night trip
Verified

8/10 Very good

Not a bad hotel how much to do around there a couple dining options. Jim would rather small pool is nice and warm.
joshua and Amy, 3-night trip
Verified

10/10 Exceptional

Clean, modern, great staff.
patrick, 1-night trip
Verified

8/10 Very good

Staff was very helpfull & wonderful Thank you!!
Bessamae, 2-night trip
Verified

10/10 Exceptional

Good overall for price. Property seemed a little outdated
George, 1-night trip
Verified

8/10 Very good

Clean room, comfortable beds
Rong, 1-night trip
Verified

10/10 Exceptional

Parking is easy, friendly staff
Tonya, 1-night trip
Verified

10/10 Exceptional

Staff was wonderful and room was very clean
Becky, 4-night trip
Verified

8/10 Very good

I had a very spacious room for a great price here. The hotel was well maintained, had helpful staff, a nice pool and hot tub area and a good breakfast. Well worth the stay!
David, 1-night trip
Verified

10/10 Exceptional

Great Place to stay!! Even got an own balcony. Would recommend staying here!!
Leonardo, 2-night trip
Verified

10/10 Exceptional

The staff person on duty when we checked in was excellent and went above and beyond to make sure we were taken care of.
Jill Dee, 2-night trip
Verified

8/10 Very good

A nice stay
David, 2-night trip
Verified

10/10 Exceptional

Very clean
Ida, 1-night trip
Verified

10/10 Exceptional

Friendly staff, clean room, updated hotel, nice breakfast options, located near shopping, restaurants, well lit parking area.
Nina, 5-night trip
Verified

10/10 Exceptional

Parking was safe and convenient Room was clean and fresh Breakfast choices were reasonable
Frank, 1-night trip
Verified

10/10 Exceptional

Great staff and the breakfast has hot food vs a continental breakfast. Definitely worth the rating
Michael, 4-night trip
Verified

10/10 Exceptional

Staff was nice
Misty, 1-night trip
Verified

10/10 Exceptional

Excellent breakfast. Skimpy bedding.
Glenda, 1-night trip
Verified

10/10 Exceptional

The staff were friendly and polite. The room was comfy. The free breakfast had a good selection. Area is great for shopping and restaurants.
Laura E, 5-night trip
Verified

10/10 Exceptional

Nice, comfortable room. Comfortable bed. Easy, convenient parking. Convenient location. Will definitely stay again
Joe, 1-night trip
Verified

10/10 Exceptional

Yes the staff was amazing and the room was spotless.
Arita, 1-night trip
Verified

10/10 Exceptional

Great breakfast
Jason, 2-night trip
Verified

10/10 Exceptional

Front desk staff is A+
Susan L, 2-night trip