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Best Western Plus Surprise-Phoenix NW

3.5 star property
Hotel with outdoor pool, near Surprise Stadium

Choose dates to view prices

Photo gallery for Best Western Plus Surprise-Phoenix NW

Outdoor pool
Lobby
Meeting facility
Premium bedding, pillowtop beds, desk, laptop workspace
Fitness facility
Located near Surprise Stadium, Best Western Plus Surprise-Phoenix NW offers a warm welcome with a breakfast buffet and relaxing amenities like the spa tub. Unwind in the outdoor pool, connect to WiFi, or take advantage of dry cleaning/laundry services - previous guests rave about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY666
CNY763 total
includes taxes & fees
Oct 5 - Oct 6

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Garner Hotel Phoenix Northwest – Surprise by IHG

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 165 reviews
The price is CNY541
CNY620 total
includes taxes & fees
Oct 5 - Oct 6
Garner Hotel Phoenix Northwest – Surprise by IHG
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About the neighborhood

Map
13337 W Grand Avenue, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 4 min drive - 4.2 km
  • Peoria Sports Complex - 12 min drive - 12.4 km
  • Luke Air Force Base - 14 min drive - 15.0 km
  • Westgate Entertainment District - 17 min drive - 19.1 km
  • State Farm Stadium - 17 min drive - 19.9 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 29 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 39 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Biscuits Cafe - ‬16 min walk

About this property

Best Western Plus Surprise-Phoenix NW

At Best Western Plus Surprise-Phoenix NW, you'll be within a 15-minute drive of State Farm Stadium and Peoria Sports Complex. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. This eco-certified hotel is also within a short drive of Westgate Entertainment District and Desert Diamond Arena. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 86 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Area shuttle within 35 mi*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per accommodation, per stay

Optional extras

  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250 per stay
  • Pets are allowed for an extra charge of USD 40 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Comfort Inn Surprise
Comfort Surprise
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise Peoria
Comfort Surprise Peoria
Best Plus Surprise Phoenix Nw
Comfort Inn Suites Surprise Phoenix NW
Best Western Plus Surprise-Phoenix NW Hotel
Best Western Plus Surprise-Phoenix NW Surprise
Best Western Plus Surprise-Phoenix NW Hotel Surprise

Frequently asked questions

Is there a pool at Best Western Plus Surprise-Phoenix NW?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Plus Surprise-Phoenix NW?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 250 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Plus Surprise-Phoenix NW?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus Surprise-Phoenix NW?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Best Western Plus Surprise-Phoenix NW?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (14-min drive) is nearby.

What is there to do at Best Western Plus Surprise-Phoenix NW and nearby?

Best Western Plus Surprise-Phoenix NW has an outdoor pool and a hot tub, as well as a fitness center.

What's the area around Best Western Plus Surprise-Phoenix NW like?

Best Western Plus Surprise-Phoenix NW puts you in the heart of Surprise. Popular attractions include State Farm Stadium, which is 15 minutes away by car.

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Best Western Plus Surprise-Phoenix NW Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Restaurant
Store
Air conditioning
Booking
Shower

What guests liked

  • Breakfast was consistently good with many options and a great bonus for guests. (53 reviews)
  • The property offers a great selection of nearby restaurants and a convenient breakfast buffet. (7 reviews)
  • The pool and hot tub were wonderful and clean, with a convenient and quiet area. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great stay
Angela, 2-night trip

8/10 Very good

Good area, decent breakfast beautiful rooms
Agatha, 2-night trip

10/10 Exceptional

Thanks for a Pet friendly room. Enjoyed my stay and was very comfortable. Thanks to Best Western Clerk for recognizing me as a VIP! Her kindness speaks volumes.
Ronald, 2-night trip

10/10 Exceptional

Hotel was very nice and accommodating to our travel needs.
Marc, 1-night trip

10/10 Exceptional

Great
Hans, 3-night trip

8/10 Very good

very quiet and nice staff: breakfast every morning was a good bonus. also there is a target within walking distance and a shopping center as well.
gerard, 2-night trip

8/10 Very good

Clean, breakfast, near shopping, comfortable bed.
Laura, 2-night trip

10/10 Exceptional

Great staff and clean
Mario, 1-night trip

8/10 Very good

Friendly/helpful staff, quiet location and clean room.
Troy, 8-night trip

10/10 Exceptional

Hotel Stay

I stayed there with my two little grand daighters we felt safe and comfortable. Everyone was helpful and extremely professional and nice.
Karen, 4-night trip

10/10 Exceptional

Nicer than I expected, and having the shipping center right there was great! The staff was wonderful and nice!
Aric, 2-night trip

8/10 Very good

Near my daily destination. The breakfast was good.
Sergio, 5-night trip

10/10 Exceptional

Great place stay
Noah R, 1-night trip

10/10 Exceptional

Very nice. Rooms clean. Great place to stay in and relax.
Giselle Ann, 1-night trip

8/10 Very good

Lovely place and location. Staff was great.
Melvin, 4-night trip

8/10 Very good

Good stay, staff was very friendly.
Roberto, 1-night trip

10/10 Exceptional

Clean and quiet. Friendly staff. Good breakfast
Chris, 4-night trip

10/10 Exceptional

We checked in very late at night. Despite the hour, the person at the front desk was very nice ands helpful.
Nicholas, 1-night trip

10/10 Exceptional

The people
Frank, 4-night trip

10/10 Exceptional

The location of the property was great for food options and ease of getting to and from the locations we were visiting. The staff was always friendly and accommodating to most requests.
angela, 3-night trip

10/10 Exceptional

Last at front desk was incredible! So helpful! Room was excellent
Joan, 1-night trip

10/10 Exceptional

I appreciated the friendly staff, clean environment and quiet location
Bob, 2-night trip

10/10 Exceptional

excellent and very clean
Krishia, 1-night trip

10/10 Exceptional

They had the best breakfast possible: 6:30 am - 9:30 am. Parking was easy, and close to many attractions and dining. Highly recommend this hotel.....
Gary P, 3-night trip

10/10 Exceptional

Very nice, quiet location. Staff was very friendly and helpful
Josh, 6-night trip