Everyone from young lady at check-in, Eriberto in the restaurant, and the maintenance worker, were amazing, polite, and very responsive.
The rooms were clean and I felt very safe at the property. I will definitely be back again!
Anita
2 晚行程
10/10
Estuvimos en Baja California Sur, súper bonito, limpio y cómodo.
El personal de lo más amable.
Sin duda alguna regresamos sin dudar.
Karla Stephanie
2 晚行程
10/10
The state was great. We love this property. We’ve been here several times, but there’s always an issue with customer service at night.
We had issues with the Wi-Fi in the room. I try calling customer service through the app. WhatsApp this was the way we communicated with this property, but no one seem to answer until the next day around 10 AM.
Don’t get me wrong. I do think they need to work and their customer service, all this does not affect the overall experience that we had. It was amazing. We love the view and the room. I definitely recommend it.
Lauro
1 晚行程
10/10
Great atmosphere, so far one of the best hotels in Valle. At the beginning. I was a little skeptical, but when I got to my room, I realized that I made a great decision by booking here, Beautiful view, Great staff. The Hotel is just beautiful
Lauro
1 晚行程
10/10
Patricia
2 晚行程
10/10
Un lugar muy chevere para relajarte, las habitaciones estan super comodas, rodeado de naturaleza con una vista genial. El personal muy atento y la comida en el restaurante nos sorprendió, es muy buena.
Omar
3 晚行程
10/10
melissa
1 晚行程
10/10
1000/10 recommend !! The location of the hotel is very convenient, it’s in the middle of Valle De Guadalupe close to wineries/restaurants. The hotel was very flexible, they allowed us to check in at 1pm and gave us complimentary drinks when checking in. We stayed in the hotel cabin “Chihuahua” the one with a jacuzzi and it was an AMAZING experience, we were very relaxed .The place is very beautiful we are already planning to go back for my birthday.
Kenia
1 晚浪漫旅行
10/10
Property was well equipped and designed with a modern architectural style. Price is a bit elevated but well worth the tranquility. Staff brought bundles of firewood and helped set the jacuzzi just right.
Omar
1 晚浪漫旅行
10/10
Luis ubaldo
1 晚行程
10/10
The best place I’ve ever stayed in El Valle
Nathan
2 晚浪漫旅行
10/10
Perfecto para un fin de semana de relax, instalaciones modernas y rústicas a la vez, el personal muy atento y amable,
Los meseros y atención en general muy buena
Diana
2 晚行程
10/10
Was great staying
Fethi
2 晚结伴旅行
10/10
Excwlemw
Eduardo
1 晚浪漫旅行
10/10
Excellent hotel.
Daniel
2 晚家庭旅行
8/10
Jorge
2 晚行程
10/10
Beautiful place, quite, nice outdoor balcony, nice bed
Victor
2 晚浪漫旅行
10/10
Great stay
jesus
1 晚行程
6/10
holger
1 晚行程
4/10
Dusty furniture. Loud noise from private
party outdoors restaurant went on til 4am.
Shower temperature either scorching hot or freezing cold. Restaurant service was terrible. Many servers/staff all around. They looked at us & didn’t greet us or even acknowledge us. We waited 35 minutes for our drinks after being seated. They never came nor did they ever take our order. We left after 45 minutes of sitting their with no food & no drinks.