Unwind in Tulum at Rubi Tulum, where the lush garden and rooftop terrace set the tone for relaxation. Enjoy a rejuvenating massage or facial, take a refreshing dip in one of two outdoor pools, or indulge in coffee from the on-site cafe. With dry cleaning/laundry services and free WiFi available throughout your stay.
Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760
What's nearby
Holistika Art Walk - 4 min drive - 2.1 km
Tulum National Park - 9 min drive - 5.6 km
Tulum Beach - 10 min drive - 5.7 km
Tulum Mayan Ruins - 16 min drive - 8.5 km
Xel-Há Park - 23 min drive - 25.1 km
Getting around
Tulum Intl. Airport (TQO) - 48 min drive
Cancun Intl. Airport (CUN) - 103 min drive
Beach shuttle (surcharge)
Restaurants
Nimeño Bakery - 5 min drive
Vaivén - 4 min drive
El Aguajito Marisqueria - 4 min drive
La Taqueria Pinches Tacos Shop - 4 min drive
Cántaro Y Comal - 14 min walk
About this property
Taio Tulum
Taio Tulum features a rooftop terrace and puts you within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or body treatments. An outdoor pool, a bar/lounge, and a garden are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
21 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Free 24-hour offsite parking within 13 ft
Street parking available
DONE
Offsite
Beach shuttle*
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 8:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
What to do
Beach shuttle (surcharge)
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Cave exploring nearby
Boat tours nearby
Scuba diving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Wedding services
Beach shuttle (surcharge)
Pool loungers
Romance packages
Facilities
7 buildings/towers
Rooftop terrace
Garden
An outdoor pool
Spa services
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in public areas
Gravel flooring in public areas
Room amenities
Home comfort
Air conditioning
Ceiling fan
Minibar
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Private plunge pool
In-room massage
Balcony or patio
Yard
Individually furnished and decorated
Separate dining area
Separate sitting area
Freshen up
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Champagne service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
Fees & policies
Optional extras
Beach shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum
Frequently asked questions
Is there a pool at Taio Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Taio Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Taio Tulum?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Taio Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Taio Tulum and nearby?
Have fun with nearby activities like cycling, boat tours, and scuba diving. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include private plunge pools and spa services. Taio Tulum also has a garden.
Are there restaurants at or near Taio Tulum?
Yes, there's an onsite restaurant.
Does Taio Tulum have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Taio Tulum have any outdoor private spaces?
Yes, every room features a private plunge pool, a balcony or patio, and a yard.
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Reviews
Taio Tulum Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The property features beautiful and refreshing pools, including a private dipping pool in some rooms. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Jungle
Room
Amenities
Coffee
Bridges
Luxury
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 3, 2025
Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Jeffery Gordon
Jeffery Gordon, 7-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Florian
Florian, 3-night trip
Verified
10/10 Exceptional
Dec 5, 2024
Great experience with cool Tulum jungle vibe and very friendly staff.
Daykel
Daykel, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2024
The staffs was wonderful and very friendly and helpful.
The hotel is amazing, beautiful.
Jessica
Jessica, 3-night trip
Verified
8/10 Very good
Feb 5, 2025
Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Melody
Melody, 3-night trip
Verified
10/10 Exceptional
Jul 8, 2024
Good food and service
Spencer
Spencer, 2-night trip
Verified
10/10 Exceptional
Jun 3, 2024
Our stay at Rubi was AMAZING! The on-site restaurants were good. Having the options to go to the pool or use your private dipping pool in your room made it GREAT!
Shalitia
Shalitia, 4-night trip
Verified
10/10 Exceptional
Oct 10, 2024
The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
Eva
Eva, 5-night trip
Verified
10/10 Exceptional
Apr 22, 2024
The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum
Thaddeus
Thaddeus, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2024
The place is beautiful. It is located in the middle of the jungle. The staff were amazing! They were helpful and knowledgeable. Great place to stay.
Theresea
Theresea, 6-night trip
Verified
10/10 Exceptional
Sep 22, 2024
This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Sylvia
Sylvia, 2-night trip
Verified
10/10 Exceptional
May 30, 2024
This hotel was the perfect unique last minute discovery! Quiet, beautiful, wonderful staff. The place is a small sanctuary that makes you feel in a while world of your own. The food was also absolutely amazing. Every thing we needed was responded to immediately and we cannot wait to return for longer!
Kalona
Verified
10/10 Exceptional
Jun 1, 2024
This is a beautiful hotel. Serene retreat for a reset. I experienced a leak and the staff immediately moved me to another room. I enjoyed my vacation/birthday at the Rubi.
Stephanie Renea Woodard
Stephanie Renea Woodard, 4-night trip
Verified
10/10 Exceptional
Feb 18, 2025
The Staff at Rubi Tulum was Excellent! I give everything a 5 stars! A great place in the Jungle to hang out and relax. I will be back! Thank you Rubi Tulum.
Devon
Verified
8/10 Very good
Apr 19, 2024
Lovely property once inside. Gorgeous room. Decent restaurant. The access road is bad as the area is still being developed and there quite a bit of construction going on around.
Abhishek
Abhishek, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2024
Rubi is a complete oasis in the middle of the jungle. The staff, especially Diego were unbelievable. By far one of the best trips we have ever taken. There is construction in the area which is to be expected in Tulum however the shelter of the hotel, rich natural habitat and complete vibe still take you away to paradise. Strongly recommend this property.
Kate
Kate, 8-night trip
Verified
10/10 Exceptional
Nov 23, 2023
Amazing property, so far the best I’ve stayed in. Highly recommend, the staff is outstanding, so respectful and helpful. Always there to serve you, I had planned my gf birthday and proposal. Both were beyond my expectation, the decoration was insanely beautiful. 10/10 for everything, would definitely come back. Specially the tree penthouse was perfect dream romantic spot. Thank you!!!
rahul
rahul, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2023
Rubi Tulum is without disappointment. The facilities are amazing, staff are great and overall beautiful.
The only issue is the road getting there. Pretty bad. But it’s worth it.
Alisha
Alisha, 1-night trip
Verified
10/10 Exceptional
May 22, 2024
Property room and staff were unbelievable the restaurant on site was great however they are closed on Tuesdays we did not realize this. If any handicap accessible is needed this is not the place for you. The road to property is unpaved so very bumpy. We loved the seclusion and the staff is great getting transportation!
Kerri
Kerri, 6-night trip
Verified
8/10 Very good
Apr 23, 2024
Lovely Hotel, lovely pool, nice view for sunrise and sunset, nice rooms and roof top plunge pool, the bad of this hotel is the ramp u have to take to get to your room, multiple stairs to go up and down to get to room, living area and rooftop, no bathroom, the shower is in the tub which is a negative for me, water was splashing all over, and the roads to get to the hotel is really bad and dark, but overall its a relaxing hotel.
Affeia
Affeia, 3-night trip
Verified
10/10 Exceptional
Nov 28, 2024
This is a beautiful boutique property in the jungles of Tulum. The grounds were well maintained and felt like a botanical garden. The pools were beautiful and refreshing (a little chilly). Dayanne and the other staff were exceptional; welcoming, friendly and knowledgeable. We went during the “off season” and therefore had limited access to amenities (restaurant was only open for brunch). The local food delivery service Tomato was a game changer and helped us enjoy local foods without leaving the property. While the roads nearby were in poor condition, they were fairly easy to navigate using an ATV or scooter. Taxis had no trouble and were easy to access.
John
John, 6-night trip
Verified
10/10 Exceptional
Feb 21, 2024
Accommodation:
The rooms at Rubi are spacious, tastefully decorated, and equipped with modern amenities to ensure a comfortable stay. The plush bedding guarantees a restful night's sleep, while the private balconies offer breathtaking views of the surrounding natural beauty.
Dining:
The dining experience at the Rubi is a culinary delight. The on-site restaurant serves an array of delectable dishes, ranging from local specialties to pizzas fired in the pizza oven, prepared using fresh and locally sourced ingredients. The attentive staff ensures impeccable service, adding to the overall dining experience. Prices are high comparatively to going into the city FYI.
Service:
The service at the Rubi is exemplary, with attentive staff going above and beyond to cater to guests' needs. From seamless check-in and personalized assistance to prompt room service.
Overall Experience:
In conclusion, the Rubi offers a perfect blend of luxury, comfort, and tranquility, making it an ideal destination for those seeking a memorable getaway. Only thing that needs to be improved are the surrounding roads, but I highly recommend a stay at the Rubi.
James
James, 3-night trip
Verified
2/10 Poor
Nov 20, 2025
The place
Hannah
Hannah, 6-night trip
Verified
10/10 Exceptional
Jul 21, 2025
We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!