Take in the views from the rooftop terrace when you stay at INNSiDE by Meliá Tenerife Santa Cruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Raza, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center.
Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
Restaurants
El Aguila - 1 min walk
Cinco Estrellas - 2 min walk
El Lateral - 2 min walk
Bar Derby - 1 min walk
Dareshasu Cocina Filipina y Japonesa - 2 min walk
About this property
INNSiDE by Meliá Tenerife Santa Cruz
Take in the views from the rooftop terrace when you stay at INNSiDE by Meliá Tenerife Santa Cruz. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Raza, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center.
At a glance
DONE
Hotel size
83 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 18 per night; reservations required)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 bars/lounges
Restaurant
Poolside bar
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Pool umbrellas
Facilities
Rooftop terrace
24-hour fitness center
An outdoor pool
Accessibility
Elevator
Elevator door width (inches): 43
Wheelchair-accessible path to elevator
Hardwood flooring in room
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Raza - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
13 Cielos - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per night
Parking
Parking is available nearby and costs EUR 18 per night (755 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 10:30 AM to 4:30 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife
Frequently asked questions
Does INNSiDE by Meliá Tenerife Santa Cruz offer free cancellation for a full refund?
Yes, INNSiDE by Meliá Tenerife Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at INNSiDE by Meliá Tenerife Santa Cruz?
Yes, there's an outdoor pool. Guests have pool access from 10:30 AM to 4:30 PM.
Are pets allowed at INNSiDE by Meliá Tenerife Santa Cruz?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at INNSiDE by Meliá Tenerife Santa Cruz?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at INNSiDE by Meliá Tenerife Santa Cruz and nearby?
INNSiDE by Meliá Tenerife Santa Cruz has 2 bars and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near INNSiDE by Meliá Tenerife Santa Cruz?
Yes, Raza offers alfresco dining, Fusion cuisine, and ocean views.
What's the area around INNSiDE by Meliá Tenerife Santa Cruz like?
INNSiDE by Meliá Tenerife Santa Cruz is in the heart of Santa Cruz de Tenerife, a short 5-minute walk from Plaza de Espana and 6 minutes' walk from Garcia Sanabria Park.
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Reviews
INNSiDE by Meliá Tenerife Santa Cruz Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Amenities
9.4
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful, of good quality, and had a wide variety of options. (4 reviews)
The rooftop pool offered a spectacular view and was a convenient and lovely amenity. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 12, 2026
THE HOTEL IS RELATIVELY NEW AND VERY CENTRALLY LOCATED. STAFF IS VERY HELPFUL AND FRIENDLY.
ROOMS ARE MODERN AND COMFORTABLE.
Dinesh
Dinesh, 7-night trip
Verified
6/10 Good
Apr 20, 2026
INNside is not a 4-star hotel, maybe 3.5. A 4-star has on site fine dining. The advertised restaurant at the hotel was closed for dinner 3 out of 4 nights we were there. Breakast is an expensive buffet only, which not very accommodating if all you want is toast and a cup of fruit. Staff was friendly and helpful. Location is excellent.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Dec 6, 2025
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Clean room, amenities and location
Jose
Jose, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
Ailie
Ailie, 4-night trip
Verified
4/10 Fair
Jan 13, 2026
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets.
Room was lovely, and staff super friendly.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2025
Nice staff and facilities and location.
Kennita
Kennita, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Excellent hotel and staff. Would recommend.
Raymond
Raymond, 2-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
Valerie
Valerie, 3-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Great front desk staff
Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here.
Also, rooms are equipped with wireless charging stations for cell phones
jorge
jorge, 1-night trip
Verified
8/10 Very good
Oct 26, 2024
Nice clean hotel. Convenient location, but no parking.
Malik
Malik, 2-night trip
Verified
8/10 Very good
Oct 19, 2024
The room was modern and very clean.
I would have liked some more comfortable seating by the rooftop pool
Sarah
Sarah, 4-night trip
Verified
10/10 Exceptional
Jan 6, 2025
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Tim
Tim, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Great service and location
The hotel staff were excellent. They helped us with an early check in and checked in on our stay to ensure everything was okay. Loved the roof top terrace area with pool, great vibe for drinks. Wish it was open later. The location is very central with access to everything. Very comfortable hotel rooms and kettle provided (no milk so buy some) and water and soft drinks in the mini fridge. We had a balcony but it doesn’t have furniture, I would upgrade to the loft If budget allows it and you want to use the balcony .
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2024
Beautiful property in the center of town close to park and waterfront as well as shopping district. Staff were excellent from front desk, rooms, dining area with wonderful breakfast daily. The dinner restaurant was also excellent and the staff superb. Our rooms, adjoining, were newly appointed and beautifully modern and quiet. The roof top pool, albeit small, is spectacular, hanging out over the city. Lovely roof top bar area is very pleasant as well. I was very happy with overall experience as I selected the hotel and recommended it to multiple members of my family traveling together. From what I know, everyone enjoyed the hotel/location experience. Would certainly stay again.
Leslie
Leslie, 7-night trip
Verified
10/10 Exceptional
Apr 1, 2025
The hotel is ideal for the tech savvy traveller but not so good if you don't have a smart phone. Information can only be accessed by QR codes! The rooms were comfortable and well appointed, and the facilities are very good overall. This was our third hotel on our journey around the islands and compared with the other two hotels the staff was less friendly, they were very efficient, just rather business-like. The breakfast was also rather disappointing and not worth €15. Overall, a good place to stay, close to many restaurants and places to visit.
Michael
Michael, 3-night trip
Verified
8/10 Very good
Feb 9, 2025
Modern, central location and very good facilities
We enjoyed our stay very much. Room was spacious, clean and modern. It has usb chargers, chromecast and enough plug sockets.
Rooftop bar and swimming pool was very convenient and can see views across Tenerife.
Considering it was a very central location, noise was almost non existent, windows were clearly new and soundproofing installed very well. Showers were hot, quick and powerful.
Shops, bars, transport links are on the door step with a nice park across the road.
We paid for breakfast on our last day before our flight and it was plentiful, of good quality and standard.
We really enjoyed our stay and will stay again if we ever revisit Tenerife.
WAN J R LOCK
WAN J R LOCK, 5-night trip
Verified
8/10 Very good
Jan 25, 2025
Great rooms, ok service with weird hours
Great rooftop paddling (not swimming) pool. Small but well equipped gym. Strange room service hours (not 24 hr). Hard to find parking further up the street (not on-site) made worse by unfriendly reception staff. Roof access limited to certain hours. Quiet comfortable rooms with great showers and large beds.
H
H, 3-night trip
Verified
10/10 Exceptional
Mar 2, 2025
The hotel is located in the city center of Santa Cruz.There are plenty of restaurants and shops around the corner. All of the hotel staff are very helpful and friendly. The room is big enough and really clean. The bed and the pillows were extreamly comfortable.The TV is very modern and it was really great, that i could watch some different channels, not only on spanish. I had a balcony, but unfortunately couldnt use it, because there was no furniture. It will be nice to have a little chair and a table there. Also it was very loud otside. The breakfast was amasing and there was everything that you need. The big orange mashine was lovely, there were also smoothies, different kinds of fruits, bread, cereals, everything very fresh and delicious. On the roof top there is a lovely bar, where you can have a drink with a view. A have to mention ,that the outdoor pool is not really a pool where you can swimm. It is just a little area full with water and a higlight there ,that brings a fancy atmosphere, but thats it. I dont think that someone will ever go there to swimm. So you have to know this, before you pick up your bathing suit. Otherwise i found the hotel really great and my stay was really pleasant. I recommend it definitely.
Neranza Stefanova
Neranza Stefanova, 8-night trip
Verified
8/10 Very good
Jul 1, 2024
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Nov 22, 2025
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.