可以免费取消我在凤凰金字塔景的预订并获得全额退款吗？

是的，凤凰金字塔景在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

凤凰金字塔景是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

凤凰金字塔景提供机场接驳班车吗？

是的，提供从机场到酒店的班车。

何时可在凤凰金字塔景办理入住和退房？

开始办理入住：12:30；停止办理入住：不限时间。退房时间为 11:00。

在凤凰金字塔景及其附近有什么游览观光项目？

凤凰金字塔景设有花园。

凤凰金字塔景拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

凤凰金字塔景配备任何户外私人空间吗?

是的，每间房间都有阳台和私人庭院。

凤凰金字塔景周边区域环境如何？

从凤凰金字塔景仅需5 分钟步行可至吉萨金字塔群。

开罗凤凰金字塔景住宿优惠| Hotels.com 好订网

Q: 凤凰金字塔景是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 凤凰金字塔景提供机场接驳班车吗？

是的，提供从机场到酒店的班车。

Q: 在凤凰金字塔景及其附近有什么游览观光项目？

凤凰金字塔景设有花园。

Q: 凤凰金字塔景拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有按摩浴缸。

Q: 凤凰金字塔景配备任何户外私人空间吗?

是的，每间房间都有阳台和私人庭院。

4/10 尚可

2025 年 10 月 12 日

Hôtel bruyant,sale, quatier alentours tres sale et puant

Michel，2 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 8 月 19 日

This was the worst trip I've ever had. Expedia are a disgrace. The hotel was a disgrace. The airline was a disgrace. Expedia won't even fight for my refund because the manager said I was "satisfied" after 3 days of no working shower! I said no such thing. The hotels managers by this person are also the Pyramid Sun Light Hotel and Florya Palace (I think). Just don't bother! The bedding was dirty, the view is a lie, the breakfast was leftovers from the night before. I want my money back!

Hayley，6 晚家庭旅行

Expedia真实住客点评

8/10 很好

2025 年 7 月 23 日

Very friendly family hotel.

Sabah，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 31 日

Experiencia excelente

Ahmed y Hábil estaban muy atentos a todas nuestras necesidades. La unica cosa que faltaba estaba una cortina de ducha mas larga para que el agua no salga al resto del baño.

Joachim，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 3 月 12 日

Hiyori，1 晚行程

Expedia真实住客点评

6/10 好

2025 年 2 月 23 日

1. Phoenix Pyramids View hotel, to identify in google maps as well by drivers is difficult; so look for Pyramids Sunlight Hotel. So, Taxi, Uber drivers can identify. Because this location is vary narrow streets, location is kind of ok. Very busy area. But ok. 2. If you can bear the location, best place to stay to see Pyramids, access to shopping for buying gifts. 3. Come to know there is three small hotels in the same complex with different names a bit confusing. 4. Mgr. Hnay Fayed is good man. Owner of complex is good man. 5. Lack of communications with their phone access by whatsapp is a bit hard. Clarify first. 6. Otherwise we safely enjoyed the 5 days stay in Feb. Rooms are ok condition. Good hot water, Good Wifi, they give passwod. 7. Breakfast kind of ok, starts around a bit late 8.30am. included. 8. From roof top can enjoy Pyramids about a KM away. 9. Evening light show also partially visible. 10. If you don't have too much expectations....good. Budget hotel.

Hariharan，6 晚行程

Expedia真实住客点评

8/10 很好

2025 年 1 月 7 日

Had a great stay the place is hard to find but once in the gate you are in a different place.i can't say enough about the staff so friendly just great people.we are looking forward to visiting again and plan to stay here again

Rome，7 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2024 年 11 月 20 日

This hotel is a scam they dont exist i was stranded in eygt because of them and Expedia

Kempes，12 晚行程

Expedia真实住客点评

2/10 很差

2024 年 10 月 23 日

Do not go to this place. It looks like a junkyard inside and out. If the owner sexually harasses you, be sure to do as I did and leave. I need to see the police now. The Expedia listing is so inaccurate but not the priority here. The owner or whomever he says he is, grouped me in front of his friends. I’ve never been so disrespected & disgusted as I am. Lastly, he stole $401USD. He refused to physically even look at the receipts I kept for payment in full for 9 nights. I then incurred additional costs in relocating to a real hotel. On a good note, the locals here are very friendly and helpful. Be careful where you stay.

Martele，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 7 月 23 日

Hssaïne，7 晚行程

Expedia真实住客点评

2/10 很差

2024 年 7 月 20 日

Es falso, no existe ese lugar en la direccion y en la calle que menciona

ney，2 晚行程

Expedia真实住客点评

6/10 好

2024 年 7 月 3 日

After arriving at the airport, we were informed by the hotel manager that our originally booked hotel, "Phoenix Pyramids View," had been upgraded to "Khufu Hotel." While we were unsure if the original hotel was good, we experienced both positive and negative aspects at the new hotel. Positives: - Complimentary daily Breakfast. - Free Transfer from Airport to the Hotel - Air-conditioned Room - Direct View to the Pyramids from the Rooftop - Friendly Hotel Staff - Hotel Manager Available 24/7 via WhatsApp. Negatives: - Unexpected Change of Hotel - Room Quality: Frequent power and water outages - Inconsistent Room Service: Room service, including changing the bedsheets, was not provided daily and only happened once during our 6-day stay unless specifically requested. - Poor Location: The area outside the hotel was unpleasant, with trash and with trash and the smell of horse and camel waste. - Extra Charges for Airport Transfer Therefore, overall, we would give an average rating to this hotel. As mentioned, we don't know how our original hotel was. We booked for 6 nights and spent most of the daytime outside for 4 days. Therefore, overall, we would give an average rating to this hotel. As mentioned, we don't know how our original hotel was. We appreciated the daily free breakfast, airport transfer, air-conditioned rooms, pyramid views from the rooftop, friendly staff, and the manager's availability via WhatsApp, there were significant drawbacks aswell.

Huma，6 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 5 月 12 日

Bien 👍

Thao，4 晚行程

Expedia真实住客点评

4/10 尚可

2024 年 5 月 8 日

The photos in Expedia Website do not reflect the condition of the property. :-(

Charalampos，4 晚行程

Expedia真实住客点评

8/10 很好

2024 年 4 月 7 日

Value for money

I mean ... There's a certain amount of "you get what you pay for" here. Pick-up from airport was free (if staying 3+ nights), the welcome was warm and everyone was lovely. Breakfast was a few dry things on a tray, along with a carton of juice, but take it up to the rooftop and you can have it with a view of the pyramids. Everyone in Cairo/Giza is after your money, so trying not to be ripped off can be quite a challenge - For example, the hotel owner took us to his friend's restaurant that he recommended we eat at, and on the evening we went, there was no-one eating, and we were presented a laminated menu sheet where every single item was US$20

Mr Nicholas D，3 晚行程

Hotels.com真实住客点评

4/10 尚可

2024 年 3 月 7 日

Sean，2 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 2 月 21 日

Absolut mega Familiär, Sauber, Persönlich und Ruhig. Sofort wieder

Raphaela，21 晚行程

Ebookers真实住客点评

2/10 很差

2024 年 2 月 18 日

Ich buchte bei Ihnen für den Zeitraum 13.02.2024 bis zum 17.02.2024 ein Zimmer Deluxe (2) im Phoenix Pyramide View mit allem Komfort: Badewanne, kostenlose Toilettenartikel, Bademantel, Hausschuhe, Kamin usw Bei Ankunft hatte ich mich gewundert, dass das Zimmer ganz anders aus sah: keinerlei Kompfort. Das schlimmste ist, dass das Hotel neben einer Müllhalde liegt. Neben meinem Zimmer liegt eine große Müllhalde auf der Hunde.und Katzen hausen. Es stinkt furchtbar nach Kot, der überall vor dem Hotel liegt. Extrem viel Kot von den Kamelen, Pferden und Hunden. Das ist gesundheitsgefährdend für mich. Ich habe furchtbare Atemnot. Ich habe eine Aussage, per WhatsApp, dass man mich in das falsche Hotel brachte, dass ich nie gebucht hatte. Das Hotel in das man mich brachte, betrügerisch, davon gehe ich aus, heißt: Nefertiti Pyramids View. Ich hatte aber Phoenix Pyramids View gebucht. Im Nachhinein, als ich bemerkte, dass etwas nicht stimmt mit dem Zimmer und dem Hotel, auf meine Nachfrage hin, sagte man mir die Wahrheit. Angeblich wäre das andere Zimmer in dem anderen Hotel beschädigt, nicht verfügbar gewesen. Ich bat um ein anderes Zimmer in dem falschen Hotel. In dem Hotel Nefertiti Pyramids View stinkt es nach Müll und Kot. Ich habe große Schwierigkeiten beim Atmen. Mein Bett war sehr schmutzig, der Boden, das Bad. Ich musste alles allein putzen.. Die Teppiche sind schmutzig und voll mit Haaren. Die Handtücher sind dreckig, die Toilette musste ich putzen erst. Die Dusche war kaputt

Ramona，4 晚行程

Expedia真实住客点评

4/10 尚可

2024 年 1 月 30 日

Wij waren lekker gemaakt met mooie hotel kamers maar kwamen in vieze te kleine appartementjes bij mensen thuis

Gea，5 晚浪漫旅行

Expedia真实住客点评

2/10 很差

2024 年 1 月 27 日

BEWARE OF THIS LISTING!

Warning to all! The photos you see pictured as ‘details of the property’ are from a bar/restaurant somewhere else in the area. The photos of the room, bathroom and viewing deck are ALL NOT part of the hotel premises. The address given is an abandoned building so imagine the shock when I arrived. And when you call the number, somebody will pick you up and bring you to a property several doors away. You will be brought in a small room that is completely NOT what is pictured and what you signed up for. The apartment is where other local family and children live. That means you will hear children playing around while you are sleeping, horses and camels passing loudly and locals being loud. Several others mentioned here on the reviews that you will be taken in a different property but I wonder why this listing is allowed to continue to do this and scam guests into booking what they think to will get and end up in a super substandard, completely different property. Why can’t they just offer the low price they offer and be truthful about the pictures and the accommodation itself? I’m sure low budget travelers will still go for it and not feel scammed as long as they know what they are getting. I DO HOWEVER FEEL Scammed. Please be fully aware when you book this property.

Mel Clark R，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2023 年 12 月 25 日

Very good Hospitality!

Achim，7 晚行程

Expedia真实住客点评

2/10 很差

2023 年 12 月 21 日

Falls advertisement of the stay. The photo and hotel was not the property to stay. We had to pay another hotel. The hotel they told us to stay was not the same stay. They took us to a getto place like residential in a very dirty and unsafe area and very poor accommodation. It was not a hotel like it was advertized. We have to pay extra $581.40 for the duration of our stay so they will upgrade is to the right advertized lodging. We were also not picked up at the airport like it says rhat pick up at the airport to the hotel is included. We had to pay an Uber /taxi of $30.00. The advertisement for this hotel stay is a FRAUD. This kind of stay is not acceptable. Marilyn Emuslan Jerry Reyes

Marilyn，7 晚行程

Expedia真实住客点评

4/10 尚可

2023 年 12 月 8 日

Mr Hani was good and friendly but the area and the neighborhood is very dirty and unsafe

Mahdi，4 晚浪漫旅行

Expedia真实住客点评

4/10 尚可

2023 年 11 月 8 日

Toilet was problematic. Door to toilet was broken and off its rails. Sink had steel wool rusted to it. lacked bed cover. noisy from the street. There was no toilet paper and had to ask for some

Paul，2 晚行程

Expedia真实住客点评

10/10 绝佳

2023 年 10 月 19 日

We can recommand this stay! Near by the pyramids and Some rooftop bars and restaurants. Hany Fayed is very enthousiastic and calm man. A very helpfull man. He is thinking and gives you opportunities. Also his friends and family are fabulous. Our drivers and guides were really Good! So Don’t hesitate! A warm thank you for all! Joke & Bart

Joke，7 晚浪漫旅行

Expedia真实住客点评

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常见问题

可以免费取消我在凤凰金字塔景的预订并获得全额退款吗？

凤凰金字塔景是否允许携带宠物入住？

凤凰金字塔景是否有停车场？

凤凰金字塔景提供机场接驳班车吗？

何时可在凤凰金字塔景办理入住和退房？

在凤凰金字塔景及其附近有什么游览观光项目？

凤凰金字塔景拥有配备私人热水浴缸的客房吗？

凤凰金字塔景配备任何户外私人空间吗?

凤凰金字塔景周边区域环境如何？

点评

关于凤凰金字塔景的点评

好

6.4

5.4

7.4

5.8

5.8

点评

4/10 尚可

Michel

2/10 很差

Hayley

8/10 很好