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Ensana Hvezda - Imperial

4.0 star property
Marianske Lazne ski hotel with spa and ski passes

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Photo gallery for Ensana Hvezda - Imperial

Garden
Reception
Indoor pool, sun loungers
Interior
Bar (on property)
Located in the city center, Ensana Hvezda - Imperial offers a warm welcome with a free breakfast buffet and an inviting coffee shop. Unwind at the spa, enjoy quality time on the slopes with ski passes, or take a dip in the indoor pool. With amenities like bike rentals and babysitting available upon request.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Fitness center
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Imperial - Superior Plus Single Room with Wellness and Fitness Access

Imperial - Superior Plus Single Room with Wellness and Fitness Access | 1 bedroom, minibar, in-room safe, desk

Imperial - Superior Plus Single Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Hvezda - Premium Double or Twin Room with Wellness and Fitness Access | 1 bedroom, minibar, in-room safe, desk

Hvezda - Premium Double or Twin Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Desk
  • 2 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access | 1 bedroom, minibar, in-room safe, desk

Imperial - Superior Plus Double or Twin Room with Wellness and Fitness Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Neapol - Superior Double or Twin Room with Wellness and Fitness Access

Neapol - Superior Double or Twin Room with Wellness and Fitness Access | 1 bedroom, minibar, in-room safe, desk

Neapol - Superior Double or Twin Room with Wellness and Fitness Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Hvezda - Junior Suite with Wellness and Fitness Access

Hvezda - Junior Suite with Wellness and Fitness Access | 1 bedroom, minibar, in-room safe, desk

Hvezda - Junior Suite with Wellness and Fitness Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Desk
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Hvezda - Premium Single Room with Wellness and Fitness Access

Hvezda - Premium Single Room with Wellness and Fitness Access | 1 bedroom, minibar, in-room safe, desk

Hvezda - Premium Single Room with Wellness and Fitness Access

Highlights

Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Minibar
Desk
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Goethovo Namsti 7, Marianske Lazne, 353 01

What's nearby

  • Marienbad Museum - 1 min walk - 0.2 km
  • Colonnade by the Singing Fountain - 3 min walk - 0.3 km
  • Spa Colonnade - 6 min walk - 0.6 km
  • St Vladimir Church - 9 min walk - 0.8 km
  • Casino Bellevue Marienbad - 14 min walk - 1.2 km

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 44 min drive
  • Vaclav Havel Airport (PRG) - 104 min drive
  • Marianske Lazne Station - 5 min drive
  • Lazne Kynzvart Station - 11 min drive
  • Plana u Marianskych Lanzni Station - 16 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Modrá cukrárna - ‬7 min walk
  • ‪Classic Cafe & restaurant - ‬9 min walk
  • ‪Fuente Cafe - ‬6 min walk
  • ‪Royal Restaurant - ‬5 min walk
  • ‪Café park Boheminium - ‬14 min walk

About this property

Ensana Hvezda - Imperial

At Ensana Hvezda - Imperial, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Skiers will appreciate access to ski passes.

Languages

Czech, English, German, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 239 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Covered onsite self parking (EUR 14 per day)
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle from 6:00 AM to 10:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 1819
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible train station shuttle
  • Well-lit path to entrance

Ski

  • Ski passes
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.
  • Spa fee: EUR 0.6 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 135 per vehicle. Maximum occupancy 3
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 18 per pet, per night

Parking

  • Covered self parking costs EUR 14 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.

Also known as

Ensana Hvezda - Imperial Hotel
Dhsr Hvezda Skalnik Hotel
Dhsr Hvezda Skalnik Hotel Marianske Lazne
Dhsr Hvezda Skalnik Marianske Lazne
Ensana Hvezda - Imperial Marianske Lazne
Ensana Hvezda - Imperial Hotel Marianske Lazne
HELP_OUTLINE

Frequently asked questions

Does Ensana Hvezda - Imperial offer free cancellation for a full refund?

Yes, Ensana Hvezda - Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ensana Hvezda - Imperial?

Yes, there's an indoor pool.

Are pets allowed at Ensana Hvezda - Imperial?

Yes, dogs are welcome. There's a charge of EUR 18 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Ensana Hvezda - Imperial?

Yes. Self parking costs EUR 14 per day. Parking spots may be limited.

Is airport shuttle service offered by Ensana Hvezda - Imperial?

Yes, an airport shuttle is available. The charge is EUR 135 per vehicle.

What are the check-in and check-out times at Ensana Hvezda - Imperial?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Ensana Hvezda - Imperial?

No, this hotel doesn't have a casino, but Casino Bellevue Marienbad (15-min walk) is nearby.

What is there to do at Ensana Hvezda - Imperial and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and horseback riding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ensana Hvezda - Imperial also has an indoor pool and a sauna, as well as a fitness center.

Are there restaurants at or near Ensana Hvezda - Imperial?

Yes, there's an onsite restaurant.

What's the area around Ensana Hvezda - Imperial like?

Ensana Hvezda - Imperial is in the heart of Marianske Lazne, a short 2-minute walk from Marienbad Museum and 3 minutes' walk from Colonnade by the Singing Fountain.

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Ensana Hvezda - Imperial Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Gut
3-night trip

10/10

4-night trip

10/10

3-night trip

8/10

Μας ειχαν δωσει ενα δωμάτιο το οποιο δυστυχώς ειχε 24 ωρες το 24ωρο ενα βουητο.θα μπορουσα να τον περιγραψω οπως ο ηχος απο εναν απορροφητηρα. Η τουαλέτα δυστυχώς δεν ηταν πολυ καθαρη!Ειχε γινει και ενα μπέρδεμα με την κράτησή μας σε σχεση με την κατηγορία του δωματιου μας.Ενω ειχαμε πληρωσει χρήματα για ενα συγκεκριμένο δωμάτιο με επισήμανση διπλο κρεβάτι απο την Expedia, μας ειχαν πει απο το ξενοδοχείο πως δεν γνωριζαν και ειχαν αλλη ενημέρωση για χαμηλότερη κατηγορία με λιγότερα χρήματα φυσικα .Μετα απο απαίτηση μας ,δείχνοντας φυσικα τα email τα οποια αποδεικνυαν την κράτησή μας ακριβως, μας εδωσαν ενα δωματιο καλύτερο απο οτι μας ειπαν ,σε σχεση με αυτο που θελανε να μας δωσουν απο την αρχη.Αλλο οχι φυσικα αυτο που ειχαμε κλείσει απο την αρχη.
3-night trip

6/10

6-night trip

8/10

9-night trip

8/10

Positiv: Sehr sauber, freundliches Personal, gutes Frühstück, Büfett am Abend okay. Städtchen ist fantastisch (Weltkulturerbe) Nicht Positiv: extrem lange Wege zu den Zimmern, wenn gebucht zu den Anwendungen, zum Speisesaal, dem Römerbad etc. In den unterirdischen Katakomben verlaufen sich viele Gäste.
3-night trip

10/10

4-night trip

8/10

3-night trip

8/10

sehr angenehmer Aufenthalt. Das gastronomische Angebot entspricht nicht dem Anspruch des Hauses. Qualtäts des Frühstücks und Abendessens verbesserungswürdig. Sauna und Wellnessbereich unter Standart.
3-night trip

10/10

Wir hatten einen fantastischen Kurzurlaub und können das Hotel und die Umgebung auf jeden Fall allen empfehlen.
2-night trip

6/10

Der Hotelkomplex, der mit weiteren verbunden ist, ist abschnittsweise sehr schön und avantgardistisch. Dennoch lässt der Service und insbesondere die Freundlichkeit an der Rezeption zu wünschen übrig. Teilweise sind die Wege schlecht beschildert. Insgesamt haben wir uns mehr erwartet.
1-night trip

10/10

2-night trip

10/10

Hotel imperial ist einfach super!!! Wir kommen gerne wieder.
11-night trip

8/10

mooie ruime kamer
4-night trip

8/10

1-night trip

8/10

6-night trip

10/10

1-night trip

8/10

Great that you have access to both the spa of the hotel as well as the roman baths in the 5 star hotel Nove Lazne, we really enjoyed that. The "tunnel" as they say is eventually a series of corridors that connect all the neighboring hotels Hvezda, Imperial, Maria, Central and Nove Lazne. This corridor is actually a very pleasing and entertaining walk with pictures, music and fountains of mineral water taps that you can stop and drink, but it is a series of elevators and many turns that you need to navigate. Also the breakfast was great. Things to improve. The lady at the reception Olga needs to loose her attitude and listen more carefully to what the customer is saying and asking as well as give her responses in a more polite and respectful manner. There were other staff who did great job in assisting us with some issues we had but I am sorry that because of Olga I cannot give the reception a higher valuation. Our check-in took 1.5hrs mainly because they were changing the door lock system, and at the end we were still given the wrong keys. When we entered the room there was some wood dust on the floor from the drilling they did to install the new locks. The car parking is confusing with different levels and elevators, they should specifically take the client to the parking and show which elevator goes where, otherwise the client needs to wander around and look for himself. Overall they should really explain the layout of the hotel property at the check in.
1-night trip

8/10

11-night trip