Overlooking the river, Crowne Plaza London - Kingston offers a welcoming atmosphere with dry cleaning services and a 24-hour gym. Indulge in kids' meals at Three Sixty or relax with coffee/tea in the lobby while catching up on current events with free newspapers.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
24-hour business center
Business center
4 meeting rooms
Meeting rooms
24-hour front desk
Coffee/tea in a common area
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is CNY601
CNY601
CNY721 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Culinary trifecta
Dive into delectable meals at the on-site restaurant. The hotel offers a full breakfast and houses a bar for evening cocktails.
Dreamy sleep options
Sleep soundly with hypo-allergenic bedding and a pillow menu. Blackout drapes provide darkness, while 24-hour room service satisfies late cravings.
When you stay at Crowne Plaza London - Kingston by IHG, you'll be just a 5-minute drive from Thames River and Hampton Court Palace. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Chessington World of Adventures.
At a glance
DONE
Hotel size
121 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (GBP 10 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Use of nearby fitness center
Golfing nearby
Sailing nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Bicycle parking
Vegan dining options
Vegetarian dining options
Double-glazed windows
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Uses some LED lighting
Special features
Dining
Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: GBP 100 per accommodation, per night
Breakage deposit: GBP 100.00 per night
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 18 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per day
Parking
Covered self parking costs GBP 10 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Kingston South
Holiday Inn Kingston South London
Holiday Inn London Kingston
Holiday Inn London Kingston South Hotel
Holiday Inn London Kingston South Hotel Surbiton
Holiday Inn London Kingston South Surbiton
Holiday Inn South Kingston London
Kingston South Holiday Inn
Kingston South London
London Kingston South
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
Crowne Plaza London Kingston
Holiday Inn London Kingston South
Crowne Plaza London Kingston an IHG Hotel
Crowne Plaza London - Kingston by IHG Hotel
Crowne Plaza London - Kingston by IHG Surbiton
Crowne Plaza London - Kingston by IHG Hotel Surbiton
Frequently asked questions
Does Crowne Plaza London - Kingston by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza London - Kingston by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza London - Kingston by IHG?
Yes, pets are welcome. There's a charge of GBP 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza London - Kingston by IHG?
Yes. Self parking costs GBP 10 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza London - Kingston by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza London - Kingston by IHG and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Crowne Plaza London - Kingston by IHG also has a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza London - Kingston by IHG?
Yes, there's an onsite restaurant, Restaurant.
What's the area around Crowne Plaza London - Kingston by IHG like?
Crowne Plaza London - Kingston by IHG is located by the river.
Popular attractions include Kensington High Street, which is 27 minutes away by car.
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Reviews
Crowne Plaza London - Kingston by IHG Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
7.8
Location
8.6
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, well-cared-for, and with a good selection. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Bed
Service staff
View
River
Breakfast
Location
Ambience
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 27, 2026
Great staff, excellent food. Proper shower. Good bed.
Nigel
Nigel, 6-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Friendly staff and lovely room
Warren
Warren, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Fabulous service, lovely food, huge comfortable bed
Yvette
Yvette, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Friendly staff clean and tidy.
Andy
Andy, 1-night trip
Verified
8/10 Very good
Mar 14, 2026
Super friendly staff, very clean and great price. Would’ve read all 5 star except not all plugs in room worked and we had issues with tv - minor electrical issues.
Hayley
Hayley, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Room was clean and the staff very helpful.
Fiona
Fiona, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
I didn’t have breakfast in this hotel but my partner and I was hugely satisfied with the stay. The room was really clean, staff were welcoming too!
Mia
Mia, 3-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Excellent clean room. Unfortunately at the rear of the premises but very good otherwise
mike
mike, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Helpful, friendly staff. Amazing bed, so comfortable. Incredible shower.
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Good power shower, modern room with usual crowne plaza standards. Staff really helpful
russell
russell, 2-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Lovely refurbished and spotlessly clean hotel & room. Good value standard rooms with quality beds, bathroom & temperature control. Excellent quality & value breakfast. All the staff were very professional & friendly. Definitely recommend.
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Super helpful staff. Highly recommended.
Guy
Guy, 5-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Great club room, with nice balcony views over the Thames
Vikki
Vikki, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Staff excellent, couldn't do enough to help. Room clean and well presented with all needed for a very comfortable seamless and excellent stay. Breakfast was great, good selection, service. Parking available on site and very reasonable. Great stay would definitely stay in and IHG hotel again, Thank you
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Shout out to the staff. Very friendly and helpful.
paul
paul, 1-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Can’t fault anything
Nice hotel and nice staff. Cannot fault anything about the place
Darren
Darren, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.
Patricia
Patricia, 1-night trip
Verified
6/10 Good
May 12, 2025
Great location and affordable accommodation,
Nice river views.
Staff are friendly and accommodating.
Mario
Mario, 1-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Very comfortable and clean
Sibongile
Sibongile, 2-night trip
Verified
8/10 Very good
Jul 28, 2025
Weekend break by the Thames
Lovely location with rooms overlooking the Thames…20 minute walk to town centre.
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Clean, modern and comfortable.
Clean, modern and comfortable. Very happy to stay again.
James
James, 1-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Clean hotel and business hotel
Cengiz
Cengiz, 2-night trip
Verified
6/10 Good
Dec 18, 2025
The very best thing about the Crowne Plaza London - Kingston by IHG is Breakfast!
Outstanding!
Honestly, the best breakfast buffet I have ever had in 60 years of Travel!
The staff is very eager to please.
Management wasn't.
One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.
Jonathan
Jonathan, 5-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Gem of a hotel in Kingston
Very friendly and helpful staff and a very comfortable room. Excellent value.
Gillian
Gillian, 1-night trip
Verified
8/10 Very good
Aug 30, 2025
Great overnight stay
Great service from John on reception.
Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again.
Some cons, AC could circulate room a little better
Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.