4/10 尚可
2026 年 3 月 26 日
Misleading listing – not family‑friendly:
I would not recommend this property, especially for families.
The hotel listing states that breakfast is offered, but in reality there is no breakfast, no restaurant, and no food facilities at all. Traveling with small children, this was a serious issue and clear misrepresentation.
The property is also advertised as family‑friendly, which is not accurate:
Poor stroller access; we had to carry the stroller up stairs before reaching a very small elevator.
The elevator can barely fit one adult with a stroller, forcing others to use stairs or wait repeatedly.
A senior family member with knee issues found this very difficult.
Almost no sound insulation; noise from neighboring rooms disrupted sleep every night.
One of our rooms had a persistent ant problem. It was cleaned once, but the ants returned within hours, and follow‑up requests were ignored.
Heating was another major issue. The heater only worked from 8:00 PM to 8:00 AM, and during the day it was completely off, leaving the rooms cold. There is an AC unit, but no remote controller is provided, so guests cannot control the temperature at all.
Staff did not assist with luggage or a stroller, and repeated requests for an iron were never fulfilled.
Due to these issues, we had no choice but to check out early. The experience did not match the listing, and the property is not suitable for families.
Abdul Mateen
Abdul Mateen，10 晚家庭旅行
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