It was ok. Could’ve been better. Could’ve been stocked and had simple things that normal hotels should have... like more than 1 mug...
真实旅客
2 晚结伴旅行
Lastminute真实住客点评
6/10 好
2020 年 9 月 28 日
真实旅客
2 晚行程
Wotif真实住客点评
2/10 很差
2020 年 7 月 21 日
Arrived room wasn’t ready left come back 2 hrs later no one to be found . Room untidy staff rude
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2020 年 7 月 7 日
Terrible
Absolutely terrible , rude staff
Daniel
Daniel,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2020 年 1 月 29 日
Dirty pool
The room was clean and OK. The location was good BUT as there was almost 40 degrees (celsius) and the pool was very dirty (we did not dear to use it) we have to go to the beach instead. Low rates from us becuase of the dirty pool combined with a very hight price (no one was interested in to clean the pool).
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2019 年 10 月 9 日
真实旅客
2 晚行程
Wotif真实住客点评
8/10 很好
2019 年 9 月 12 日
真实旅客
1 晚行程
Wotif真实住客点评
8/10 很好
2019 年 8 月 21 日
The property was aged but nice and clean.
Disappointing no blankets on beds, only one pillow.
Although we arrived when reception was open, it was not and once we finally got onto them they were very hard to understand.
Also there was no lift and I had to walk up 3 flights of stairs I suffer with arthritis
真实旅客
1 晚家庭旅行
Lastminute真实住客点评
8/10 很好
2019 年 7 月 17 日
Michelle
Michelle,7 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 4 月 8 日
Undercover parking, size of two bedroom apartment.
真实旅客
1 晚家庭旅行
Wotif真实住客点评
8/10 很好
2019 年 2 月 18 日
Convenient location 👍👍. Close to shops but away from Main Street. A home away from home .
Sel
Sel,8 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2019 年 1 月 24 日
Had to wait outside for a long time for someone to come and open reception although it was only 5.20 pm. Immediately asked to upgrade at extra cost. Told that Air-Conditioner was not working properly in the room. Stayed 4 days and no effort was made to fix the Air-Conditioner.
Very disappointing.
真实旅客
4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2019 年 1 月 11 日
Dear Sunset Island Resort management,
Thankyou for providing me and my friends a place to stay over New Years Eve 2018, we are happy to report the room was nice and clean and within a great walking distance to the lovely Surfers Paradise.
I would however have to report that the Fridge in our apartment was barely functional and we were unable to store our icecream to enjoy by the balcony to overlook the pool. This caused our fellow guests some stress.
As a side note other guests looked at me weird when I was trying to take sunset photos. Would like to feel less self-conscious please!!
Overall 9.5/10 would recommend
真实旅客
2 晚结伴旅行
Wotif真实住客点评
8/10 很好
2018 年 12 月 30 日
Norazin aimi binti
Norazin aimi binti,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2018 年 12 月 29 日
Enjoyed our stay pitty the pool was always warm also in our unit we only had 1 dinner plate and 4 dessert plates. Very disappointing as there was 5 of us that checked in. Otherwuse great friendly service.
Donna
Donna,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2018 年 12 月 5 日
myenna
myenna,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2018 年 11 月 30 日
The service and staff and access to all amenities. Please no more surveys this the third One
真实旅客
2 晚家庭旅行
Wotif真实住客点评
4/10 尚可
2018 年 11 月 2 日
Rooms were clean but stairs were a killer - NO LIFTS!! Should have been warned that there are no lifts.
真实旅客
2 晚行程
Wotif真实住客点评
10/10 绝佳
2018 年 10 月 29 日
So close to cavill ave! Very chilled out and laid back vibes... just what we wanted. Fully self contained. I will be back many more times!
真实旅客
1 晚行程
Wotif真实住客点评
10/10 绝佳
2018 年 10 月 26 日
真实旅客
1 晚行程
Expedia真实住客点评
6/10 好
2018 年 10 月 22 日
真实旅客
2 晚行程
Expedia真实住客点评
8/10 很好
2018 年 9 月 16 日
真实旅客
2 晚行程
Wotif真实住客点评
8/10 很好
2018 年 7 月 3 日
The room facilities were great. The pool and spa wad great. Location great. Car park security great. The only downside ... no elevator.
David
David,2 晚浪漫旅行
Hotels.com真实住客点评
10/10 绝佳
2018 年 6 月 25 日
Spacious units plenty of room
It was awesome we loved it the staff were very helpful and friendly the rooms were very nice the views were great it was only a 10 min walk to the esplanade and the hotel was situated in a quiet area so you were far enough away from the koas but close enough to walk to everything we will be definitely be staying here again thank you
kristie
kristie,2 晚行程
Wotif真实住客点评
4/10 尚可
2018 年 5 月 28 日
You get what you pay for
Booked a 2 bedroom apartment for my family and I at the last minute at a discounted rate. We arrived just after 7pm and checked in. we drove down to the locked underground parking and found there were no lifts. This could be a problem if you had a lot of suitcases to lug up many flights of narrow staircases.
We found the apartment to be clean but in much need of some new paint and a bit of TLC, bits of the ceiling was falling down from a leak and lots of scratch marks on the walls. There were no batteries in any of the TV remotes or the aircon remote and only a single sheet on the beds, when I went looking for more blankets for my 2 young boys there was only 1 to be found. It was already 12'C outside and was going to get even colder so 1 sheet was not adequate. We tried to call the reception but no one was there, we then tried to call the after hours number only to get voicemail and no one bothered to call us back. It was a very uncomfortable night.
The next day we managed to find someone to bring us some batteries for the aircon and 2 more blankets. When they arrived at the room they were rather grumpy and very put out by our request. We did not feel comfortable in this hotel and will not stay here again.