Located by the serene lake, Hotel Kokoro Mio offers a tranquil retreat. Unwind with a massage and aromatherapy at the onsite spa or enjoy designer shopping on site. Guests rave about their stay here.
VIP Access
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Pool
Free breakfast
Spa
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Room service
Coffee shop/cafe
Terrace
24-hour front desk
Air conditioning
Garden
Laundry service
Self-serve laundry
Feel at home (6)
Private bathroom
Private pool
Separate dining area
Garden
Terrace
Daily housekeeping
The current price is CNY1,177
CNY1,177
CNY1,431 total
includes taxes & fees
May 28 - May 29
Why we love this property
Foodie paradise
A restaurant, cafe, and bar create delicious options at this hotel. Couples can enjoy private dining, while everyone starts with free full breakfast.
Pool perfection
This luxury hotel boasts an outdoor pool and a private pool option. Swimming enthusiasts can indulge in exclusive aquatic experiences.
Spa and nature retreat
Discover a full-service spa offering aromatherapy and massage treatments daily. This hotel sits within a regional park, surrounded by a serene garden.
Laguna Bacalar Ecological Park - 20 min drive - 22.7 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
Corozal (CZH) - 51 min drive
Restaurants
Hotel Mia Xulha - 5 min drive
Siete By Habitas Bacalar
El asadero de Huay Pix - 10 min drive
Antojitos "La Guadalupana - 11 min drive
Descubrimiento - 12 min drive
About this property
Kokoro Mio Hotel & Wellnes
Kokoro Mio Hotel & Wellnes puts you just a 5-minute drive from Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or aromatherapy. An outdoor pool, a bar/lounge, and a terrace are other highlights at this luxurious hotel.
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 9:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Romance packages
Facilities
Garden
Terrace
An outdoor pool
Designer stores on site
Full-service spa
Banquet hall
Outdoor furniture
Accessibility
Hardwood flooring in room
Room amenities
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Private pool
Furnished balcony/patio
Yard
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 450.00 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha
Frequently asked questions
Does Kokoro Mio Hotel & Wellnes offer free cancellation for a full refund?
Yes, Kokoro Mio Hotel & Wellnes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kokoro Mio Hotel & Wellnes?
Yes, there's an outdoor pool.
Are pets allowed at Kokoro Mio Hotel & Wellnes?
Yes, cats and dogs are welcome. There's a charge of MXN 450.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Kokoro Mio Hotel & Wellnes?
Yes, there's free self parking.
What are the check-in and check-out times at Kokoro Mio Hotel & Wellnes?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Kokoro Mio Hotel & Wellnes and nearby?
Kokoro Mio Hotel & Wellnes has a spa and private pools, as well as a garden.
Are there restaurants at or near Kokoro Mio Hotel & Wellnes?
Yes, there's an onsite restaurant, Mamicuy.
Does Kokoro Mio Hotel & Wellnes have any outdoor private spaces?
Yes, every room features a private pool, a furnished balcony or patio, and a yard.
What's the area around Kokoro Mio Hotel & Wellnes like?
Kokoro Mio Hotel & Wellnes is located a short 18-minute walk from Lake Bacalar.
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Reviews
Kokoro Mio Hotel & Wellnes Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.4
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Mar 3, 2025
The design and style of the hotel is unique and subtle.
The accommodation is better than expected with a great bed and perfect privacy.
The food is truly amazing.
I’d rate as a very strong 10/10.
Alasdair
Alasdair, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2025
An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place.
Chiemi
Chiemi, 2-night trip
Verified
10/10 Exceptional
Feb 23, 2025
Excellent
Lloyd Gregory
Lloyd Gregory, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Staff were very friendly, and the property has lots of design details with nature. I will highly recommend the Yoga class and massage sessions with Daniel as I get recovered from a chronic pain in my shoulder after two yoga classes and a massage. I had no mosquitos in my room although I was in the jungle, and I think the property did a great job with mosquitos control around the room. There are some around the reception area though.
Dong
Dong, 2-night trip
Verified
10/10 Exceptional
Aug 23, 2025
El trato de primera, el hotel excelente. Mis únicas recomendaciones: mejorar el café y otras opciones de almohadas.
José Teodoro Caballero
José Teodoro Caballero, 5-night trip
Verified
10/10 Exceptional
Aug 14, 2025
Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles.
El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia
Julian
Julian, 2-night trip
Verified
10/10 Exceptional
Jun 15, 2025
Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc.
solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna
Silvia
Silvia, 2-night trip
Verified
8/10 Very good
Jun 11, 2025
Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire
Irasema
Irasema, 4-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Excelente lugar
Yamileth
Yamileth, 2-night trip
Verified
6/10 Good
Jun 8, 2025
En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo.
Natali
Natali, 1-night trip
Verified
2/10 Poor
Jun 8, 2025
No tiene idea de hoteleria la operan los dueños con sus perros
El Restaurant es malísimo
Además de estar entrando y saliendo los perros.
Pablo
Pablo, 4-night trip
Verified
8/10 Very good
Jun 4, 2025
El lugar es bonito y se respira tranquilidad
Selene Magdaleno
Selene Magdaleno, 4-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Muy hermoso hotel y excelente atención
Jorge
Jorge, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2025
¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón.
El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias.
Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía.
Sin duda alguna el mejor hotel donde me he hospedado.
Nancy Elizabeth Balleza
Nancy Elizabeth Balleza, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2025
ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Cintlali
Cintlali, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2024
Un petit paradis
Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Magali
Magali, 2-night trip
Verified
10/10 Exceptional
Oct 15, 2024
El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.