Our stay was excellent! The front counter staff was very helpful and arranged any activities we wanted to do. They even lent me their phone charger until i was able to buy one! The breakfast was excellent with a wide range of foods to choose from. The shower was HOT and the room was clean and beds were very comfortable! We would definately stay there again! Ron & Shauna from Canada
Shaune
2 晚行程
10/10
Excellent support and service from the staff. We have a family of six (two adults and four children), and booked two rooms. The reception staff were very considerate and provided a rollaway bed (free of charge), and arranged rooms immediately adjacent to each other. Excellent location in the busy Old Quarter and also very quiet inside the hotel. The staff were also happy for us to store our luggage for two nights when we visited Ha Long Bay (before returning back to the hotel for another night).
The staff also arranged a transfer to Ha Long Bay for our family in a seven seat vehicle, and it was a much cheaper option than using Grab or a website.
I rate this hotel and the staff extremely highly.
Benjamin
1 晚家庭旅行
10/10
Staff were friendly and the property was nice. Location was central to all the nice restaurants in the area, walking distance to Hoan Kiem
Kurt
1 晚家庭旅行
10/10
Good value, great location. Wonderful service!
John
1 晚家庭旅行
10/10
The staff is incredibly nice and helpful.
The area around the hotel is very busy - which is to be expected, considering the location. But the hotel is an oasis of peace and quiet.
Everything, from the spacious rooms to the delicious buffet breakfast was above expectations. However, it is the staff that makes it truly incredible.
Beatrice
3 晚行程
10/10
Good sized rooms for the Old Quarter. (Most places have such small rooms.) wonderful location, reasonable prices. Great staff, very helpful. Breakfast was decent, nothing great, but good variety for a small hotel.
John
2 晚家庭旅行
6/10
All good except that our breakfast was not ready as promised as we left early.
Ulf
1 晚家庭旅行
6/10
This is an old hotel, the AC is very noise and control by them, if shutting off AC, they will come knocking at your door at 4am.
Flora
3 晚行程
6/10
真实旅客
1 晚行程
8/10
Timothy
7 晚行程
10/10
The hotel layout, decor and furniture are oozing with the Vietnamese charm- loved the architecture of inside of the building.
The front desk staff were very kind and helpful( both night and day staff).
Pho for breakfast was an excellent idea for cultural experience. The location of the hotel was convenient.
Only thing that wasn’t excellent was that the bathtub was very old and caulking around the bathtub was crumbling - it looked not clean because it was very old, not because it wasn’t cleaned well. Overall experience was excellent.
Suk
1 晚行程
10/10
The staff really make this place extra special. Every single one of them really takes pride in going above and beyond to ensure an unforgettable experience/stay. Rooms are spacious and very clean. Bed is very comfortable. Definitely recommend and will most definitely be back!
Shera-Lynn
2 晚浪漫旅行
8/10
Yevgeniy
1 晚行程
8/10
Veronique
1 晚行程
10/10
Sophie
1 晚行程
8/10
Kenny
1 晚行程
10/10
여행자거리 호안끼엠 야시장등 편리하게 이동 할수있어요.
Lim
3 晚行程
10/10
Marcia
1 晚行程
10/10
Right in the heart of Hanoi. Nice breakfast. Fine staff.
Sheldon
10/10
Friendly, helpful staff.
Lyla
6/10
This hotel felt like it needed a good clean in places (in the bedroom) and some modernising/refreshing. I.e new shower curtains. My room wasn’t particularly soundproof either so a fair bit of noise transferred from around the corridor and lobby a couple of floors below.
The hotel staff were really friendly/ helpful though.