Iberostar Waves Tucán - All Inclusive

Luxury beachfront property with spa, near Quinta Avenida

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Where to?

Dates

April 2026

4

May 2026

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers - Iberostar Waves Tucán - All Inclusive (Playa del Carmen)

On the beach, white sand, sun loungers, beach umbrellas - Iberostar Waves Tucán - All Inclusive (Playa del Carmen)

Breakfast buffet - Iberostar Waves Tucán - All Inclusive (Playa del Carmen)

Reception - Iberostar Waves Tucán - All Inclusive (Playa del Carmen)

Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.

Excellent

Popular amenities

Free parking
Free WiFi
Air conditioning

Main amenities (12)

Daily housekeeping
On the beach
8 restaurants and 2 beach bars
2 poolside bars and 5 bars/lounges
Full-service spa
4 outdoor pools
Free children's club
Free supervised childcare
2 outdoor tennis courts
Fitness center
Sauna
Steam room

Feel at home (6)

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site

Why we love this property

Beachside bliss

Crystal-clear waters and white sand await at this all-inclusive beachfront hotel. Guests can windsurf, kayak, or snorkel while beach bars serve refreshments.

Tranquil spa getaway

Spa treatments await in couples rooms and outdoor areas of this full-service spa. The property features a sauna, steam room, and Turkish bath.

Luxury coastal hideaway

Discover tranquil gardens at this luxury waterfront retreat. Bordered by a nature reserve, the beach-side setting creates a perfect scenic escape.

Check prices for these days

Room options

Free minibar, in-room safe, desk, blackout drapes

Premium Room

Very good

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Garden view
38 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite, Oceanfront

Very good

Ocean view
38 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Excellent

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room

Very good

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite

Exceptional

Garden view
38 sq m
1 bedroom
Sleeps 1
1 King Bed

Junior Suite, Oceanfront (Beach Access)

Good

Ocean view
38 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Near Pool)

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Quadruple Room Premium with Beach View

35 sq m
Sleeps 4

Single Room Premium

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Single Room Premium with Pool View

35 sq m
Sleeps 1

Double Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 1

Suite Junior

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 1

Suite Junior with Sea View

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 1

Suite Junior with Sea View

38 sq m
Sleeps 4

Single Room Premium with Beach View

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Quadruple Room Premium

35 sq m
Sleeps 4

Premium Room, Beachside

Excellent

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds

Premium Room, Beachside

Garden view
35 sq m
Sleeps 1
2 Double Beds

Premium Room (Promo)

Wonderful

Garden view
35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Promo)

Garden view
35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Double Room Premium

35 sq m
Sleeps 1

Double Room Premium

35 sq m
Sleeps 4

Premium Room (Tropical View)

Excellent

Garden view
35 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room (Tropical View)

Garden view
35 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Beach view
38 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Beach Access)

Partial ocean view
38 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Garden view
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Premium Room (Pure Wellness)

Garden view
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Room Premium with Garden View

Sleeps 4

Single Room Premium with Garden View

Sleeps 1

Room Premium with Garden View

Sleeps 4

Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 1

Room Premium

35 sq m
Sleeps 4

Room Premium

35 sq m
Sleeps 4

Quadruple Room Premium with Pool View

35 sq m
Sleeps 4

Suite Junior

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 4

Suite Junior with Sea View

38 sq m
Sleeps 4

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About the neighborhood

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.5 km
Playacar Beach - 6 min walk - 0.6 km
Mahi Golf Course - 10 min walk - 0.9 km
Playacar Golf Club - 15 min walk - 1.3 km
Mayan Ruins of Playacar - 2 min drive - 2.2 km

Getting around

Cancun Intl. Airport (CUN) - 53 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

‪Viva Wyndham Maya - ‬9 min walk
‪rosa roja - ‬5 min walk
‪Festival Grand Buffet - ‬8 min walk
‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk
‪Cupcake Cafe - ‬6 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

At a glance

Hotel size

- 350 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered onsite self parking

Other information

- Smoke-free property

Property amenities

Food and drink

8 restaurants
5 bars/lounges
2 beach bars
2 poolside bars
Swim-up bar
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities

What to do

On the beach
Tennis
Fitness classes
Yoga classes
Kayaking
Scuba diving
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Snorkeling nearby

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
4 outdoor pools
Bicycle parking
Full-service spa
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Wheelchair accessible
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Hand-held showerheads
Well-lit path to entrance
Smooth flooring in room

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided

Freshen up

Shower only
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone
Desk chair

Food and drink

Dining table

More

Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Composting
Recycling

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 19-minute walk from Mayan Ruins of Playacar and 12 minutes' walk from Playacar Beach. Travelers say the area is walkable and good for families.

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Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

What guests liked

The beach was clean, well-maintained, and offered a beautiful turquoise blue water with calm conditions suitable for swimming and snorkeling. (109 reviews)
The pool was big, clean, and well-kept with many loungers available. (71 reviews)
The all-inclusive service was excellent, offering a wide variety of food, drinks, and activities with no additional costs. (13 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Food

Room

Beach

Restaurant

Buffets

Animals

Wildlife

Drinks

Entertainment

Verified

8/10 Very good

Dec 31, 2025

Staff was friendly, rooms were clean and tidy.

Gabriella, 8-night trip

Verified

10/10 Exceptional

Jan 3, 2026

Nov 10, 2025

Dec 4, 2025

Nice relaxing vacation - entertainment staff not as engaging interactive as in the past

Jesse, 5-night trip

Verified

8/10 Very good

Dec 16, 2025

Iberostar Waves Tucán – All Inclusive is a beautifully designed beachfront resort set within lush tropical gardens, offering a unique blend of comfort and nature. The property features expansive greenery, winding pathways, and on-site wildlife, creating a serene, eco-inspired atmosphere. Guests enjoy excellent hotel facilities, multiple swimming pools, and direct beach access. Dining is a standout, with generous buffet selections and specialty restaurants offering diverse, high-quality cuisine to suit a wide range of tastes. This resort delivers a well-rounded, relaxed all-inclusive experience in an exceptional natural setting.

Julia, 6-night trip

Verified

10/10 Exceptional

May 17, 2025

Amazing hotel, excellent food and service.

Sergio, 6-night trip

Verified

10/10 Exceptional

Sep 1, 2025

Must visit! This property is beautiful staff is attentive and friendly. Place is so clean and activities and shows daily. OMG and the food!

Donna, 4-night trip

Verified

10/10 Exceptional

Jan 1, 2026

Had to get the AC adjusted after the first night. Worked fine after that. Did not spend time at the pools - Just used the beach. Swimming in the ocean was great. Meals at buffet were good. Great afternoon snorkeling tour with the on-site company. Some good bird watching down by lovers beach and along the street outside the resort. Best birding if you can arrange it is at the golf course. Hotel staff were helpful and pleasant throughout the stay. We really enjoyed the evening violinist. Beds were comfortable and room was kept clean.

Brent Richard, 9-night trip

Verified

10/10 Exceptional

Dec 24, 2025

All good

yael, 5-night trip

Iberostar Waves Tucán - All Inclusive

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Photo gallery for Iberostar Waves Tucán - All Inclusive

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Why we love this property

Check prices for these days

Room options

View all photos for Premium Room

Premium Room

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Junior Suite

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Junior Suite, Oceanfront

View all photos for Premium Room (Near Pool)

Premium Room (Near Pool)

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Premium Room

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Junior Suite

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Near Pool)

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Quadruple Room Premium with Beach View

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Single Room Premium

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Double Room Premium

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Single Room Premium with Pool View

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Double Room Premium with Pool View

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Suite Junior

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Suite Junior

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Suite Junior with Sea View

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Suite Junior with Sea View

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Suite Junior with Sea View

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Suite Junior with Sea View

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Single Room Premium with Beach View

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Double Room Premium

Quadruple Room Premium

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Premium Room, Beachside

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Premium Room, Beachside

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Premium Room (Promo)

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Premium Room (Promo)

Double Room Premium

Double Room Premium

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Premium Room (Tropical View)

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Premium Room (Tropical View)

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Junior Suite, Oceanfront

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Junior Suite, Oceanfront (Beach Access)

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Premium Room (Pure Wellness)

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Premium Room (Pure Wellness)

Room Premium with Garden View

Single Room Premium with Garden View

Room Premium with Garden View

Room Premium

Room Premium