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Imperial Hotel & Spa

4.0 star property
Art Deco hotel with full-service spa, connected to the convention center, near Hoan Kiem Lake

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Experience the vibrant spirit of Hanoi at Imperial Hotel & Spa, where a rooftop terrace and nightclub offer lively entertainment. Relax with a body treatment or hot stone massage, indulge in breakfast at the on-site restaurant, and discover unique pieces in the art gallery. Helpful staff have left guests feeling cared for.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Nightclub
  • Rooftop terrace
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Shopping center shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace

Why we love this property

Pure wellness escape
A full-service spa offers hot stone and Swedish massages in serene treatment rooms. Deep soaking tubs await after body scrubs, manicures, or pedicures.
Art deco chic
Located in a provincial park and historical district, this hotel boasts art deco architecture, an art gallery, and a rooftop terrace with bay views.
Bathrobe bliss
Signature decor complements deep soaking tubs and rainfall showers in each room. Slip into plush bathrobes after enjoying the minibar offerings.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Renovated in 2016
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View | Minibar, in-room safe, individually decorated, individually furnished

Imperial Suite Room with Old Quarter View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, individually decorated, individually furnished

Family Suite Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
HDTV
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony Room

Suite Balcony Room | Minibar, in-room safe, individually decorated, individually furnished

Suite Balcony Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Connecting Room City View

View from room

Connecting Room City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

Similar properties

Lobby sitting area
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9.6 out of 10, Exceptional, 5,928 reviews
The price is CNY457
CNY518 total
includes taxes & fees
Dec 12 - Dec 13
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About the neighborhood

Map
44 Hang Hanh Street, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Imperial Hotel & Spa

Imperial Hotel & Spa puts you within a 5-minute walk of Hoan Kiem Lake and features a nightclub and a rooftop terrace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs, or body treatments. This Art Deco hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite garage
    • Offsite parking within 328 ft (USD 7 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Art gallery on site
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Lockers available
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Low-height counter/sink

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25 per night

Parking

  • Parking is available nearby and costs USD 7 per night (328 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Imperial Hotel & Spa offer free cancellation for a full refund?

Yes, Imperial Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Imperial Hotel & Spa?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Imperial Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at Imperial Hotel & Spa?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Imperial Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a nightclub and spa services.

Are there restaurants at or near Imperial Hotel & Spa?

Yes, there's an onsite restaurant.

Does Imperial Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Imperial Hotel & Spa like?

Imperial Hotel & Spa is located on the boardwalk/promenade in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Breakfast
Room
Old town
Lake
Water
Bathroom
Restaurant
View

What guests liked

  • Breakfast was consistently described as delicious, excellent, and good with a variety of choices. (15 reviews)
  • Massages at the property's spa were fantastic and a wonderful experience. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Udawattage Dinesh Chaminda, 1-night trip

10/10 Exceptional

Situated in heart of old quarter and walkable to the lake and shopping streets.
Saurabh, 1-night trip

10/10 Exceptional

The staff were super attentive and amazing!
BichPhuong, 1-night trip

10/10 Exceptional

Very close to the Old Quarter and Hoan Kiem Lake, many places for dining, sight seeing and entertainment are within walking distance. Cozy and very clean, good service and hospitability, the staffs are all kind. We could have very satisfying stay in Hanoi thanks to this Hotel.
Masanori, 2-night trip

10/10 Exceptional

People who work there most the kind of people I ever met and breakfast was excellent.
Soni, 4-night trip

10/10 Exceptional

Very kind and helpful staff.
Ali, 2-night trip

10/10 Exceptional

It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.
Gwen, 2-night trip

10/10 Exceptional

Nice hotel situated in old quarter

The location was very convenient with lots of places to visit, eat and shop.The staff were fantastic and helpful. The room was spacious, the bed was huge and pillow smelled nice.
song, 2-night trip

8/10 Very good

The staff members were extremely kind and made every effort to assist with any requests. They gave us a very warm welcome by providing a complimentary welcome tea and offering information about nearby attractions.
Cheuk Ting, 2-night trip

10/10 Exceptional

Wonderful hotel with the beautiful front desk team

We were extremely content and happy with the overall hospitality and wonderful support by the front desk team!! It was a true Omotenashi spirit extended by the team and we will certainly come back and stay at this same hotel upon our return to Hanoi next time! Million thanks to the team!
Keisuke, 2-night trip

10/10 Exceptional

We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.

10/10 Exceptional

very good
HIROKO, 2-night trip

6/10 Good

Nice place

Good location, large rooms. Very nice staff. Giving 3 stars just because manager wouldn’t allow a refund for one night we didn’t make it due to visa issues. All the details they sent in a welcome email, wish they would’ve mentioned they can assist with visa entry and/or to get one.
2-night trip

8/10 Very good

Conveniently located with everything within walkable distance. Room is spacious but a bit dim. Sadly there was a bug on my bed on the 2nd day but other than that the room is generally clean.
Ho Pui, 3-night trip

10/10 Exceptional

I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
AMELIA, 4-night trip

10/10 Exceptional

Convince
Kevin, 2-night trip

8/10 Very good

First class reception staff

The service of the reception staff was first class. They spoke good English and were very helpful. The location of the hotel was also good- within walking distance to most places in the Old Town. What I did not like was the design on the bathroom. The glass divider on the bath tub was not long enough to stop water from splashing onto the floor of the bathroom. And housekeeping should wash the shampoo bottles. It was not pleasant to have to touch a slimy and soapy shampoo/conditioner/bath gel!
1-night trip

10/10 Exceptional

Nice small hotel

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Andy, 3-night trip

10/10 Exceptional

Très bien

Nous avons eu un petit soucis la première nuit, nous en avons fait part à la réception, ils nous ont changé de chambre..... pour une catégorie supérieure pour les deux nuits restantes, 👏 Bravo et merci
fabrice, 3-night trip

10/10 Exceptional

ロケーションは素晴らしく、スタッフは大変親切で、朝食も毎日違うメニューが楽しめました。又利用したいです。
Ikuko, 3-night trip

10/10 Exceptional

朝食が美味しい
Inoue, 1-night trip

8/10 Very good

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Pierre, 3-night trip

8/10 Very good

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Enrique, 3-night trip

10/10 Exceptional

ハノイでお勧めホテル

部屋は快適、場所も旧市街地で便利でした。 何よりもスタッフの対応が素晴らしく良かったです。 何件かハノイに滞在しましたが、ハノイならまた滞在したいホテルです。
Kyoko, 3-night trip

10/10 Exceptional

Amazing staff!
Beverly, 5-night trip