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Hotel Ambiance

3.5 star property
Hotel with bar/lounge, near Sunnegga Ski Resort

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Hotel Ambiance offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. Other features include a sauna, a terrace, and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Sauna
  • Hot tub
  • Bar/lounge
  • Spa services
  • Meeting rooms
  • Terrace
  • Garden
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,286
CNY1,405 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Deluxe Double Room, Mountain View (Matterhorn) | Interior detail

Deluxe Double Room, Mountain View (Matterhorn)

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Double Room, Mountain View (Matterhorn)

Junior Double Room, Mountain View (Matterhorn) | In-room safe, desk, free WiFi

Junior Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room Plus

In-room safe, desk, free WiFi

Single Room Plus

9.2 out of 10
Wonderful
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Romantic Suite, 1 King Bed, Bathtub

Romantic Suite, 1 King Bed, Bathtub | In-room safe, desk, free WiFi

Romantic Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Doppelzimmer XS

In-room safe, desk, free WiFi

Doppelzimmer XS

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 313 reviews
The price is CNY1,662
CNY1,795 total
includes taxes & fees
Jun 5 - Jun 6
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About the neighborhood

Map
Riedstrasse 98, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km
  • Kirchbrücke - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 80 miles/128.8 km
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪Whymper-Stube - ‬6 min walk
  • ‪Parkhotel Beau Site - ‬2 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Harry's Ski Bar - ‬5 min walk
  • ‪Papperla Pub - ‬3 min walk

About this property

Hotel Ambiance

  • Hotel Ambiance offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. Other features include a sauna, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 7:30 PM
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 9:30 PM to 6:30 PM
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Foosball
  • Bicycle tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike repair services
  • Electric bike charging stations
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Bicycle parking
  • Spa services
  • Hot tub
  • Sauna

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes

Sleep well

  • Pillow menu

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Ambiance Zermatt

Hotel Ambiance

Hotel Ambiance Zermatt

Hotel Ambiance Superior Zermatt

Ambiance Superior Zermatt

Hotel Ambiance Superior

Ambiance Superior

Hotel Ambiance Hotel

Hotel Ambiance Zermatt

Hotel Ambiance Superior

Hotel Ambiance Hotel Zermatt

Frequently asked questions

Does Hotel Ambiance offer free cancellation for a full refund?

Yes, Hotel Ambiance does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ambiance ?

Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Ambiance ?

Sorry, there's no onsite parking at Hotel Ambiance .

What are the check-in and check-out times at Hotel Ambiance ?

Check-in start time: 4 PM; Check-in end time: 7:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Ambiance and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Relax in the hot tub or enjoy the use of other amenities, which include a sauna and a garden.

What's the area around Hotel Ambiance like?

Hotel Ambiance is a short 2-minute walk from Zermatt - Furi and 5 minutes' walk from Matterhorn Museum.

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Reviews

Hotel Ambiance Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hot tub and sauna were amazing and a great addition to the property. (4 reviews)
  • Breakfast was delicious and plentiful every morning. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Breakfast
Elevator
Trains
Drinks
Public sauna

Reviews

Verified

10/10 Exceptional

Clean room and extremely nice staff
Mingyi, 3-night trip
Verified

10/10 Exceptional

Nice location not too far from the main strip. Great to have a hottub and their little bar open each day.
Ken, 2-night trip
Verified

10/10 Exceptional

Staff were very friendly and helpful. Room was clean, tidy, comfortable bed, and had a great view of the matterhorn from the balcony. The location in the town was also very good for us. Would happily stay again.
Simon, 1-night trip
Verified

10/10 Exceptional

All was good!
Migdalia, 1-night trip
Verified

10/10 Exceptional

The staff were absolutely amazing. We got in late and they left clear instructions and upgraded our room for free. They were so helpful and accommodating. The room was great. The hot tub and sauna were also amazing. The location was perfect. I absolutely recommend!
Paul, 2-night trip
Verified

10/10 Exceptional

Awesome view of the Matterhorn from the balcony! Staff is very friendly and great English. Location is perfect.
Ryan, 2-night trip
Verified

6/10 Good

A short walk to the shuttle/ slopes and comfortable beds and nice hot tub
Robert, 4-night trip
Verified

8/10 Very good

Super clean and the staff was knowledgable and helped very time we needed any type of help. It is up hill, so I would take an electric taxi to the hotel. I of course hauled my two suitcases up what felt like the Matterhorn and I had to stop several times. I am in great shape so trust me when I say take a taxi. The steps to climb can be challenging. Once you are at the hotel the easiest corridor is exit left. It is a gradual walk up and down to the city center. Greta place and I would stay here again.
William, 3-night trip
Verified

10/10 Exceptional

Absolutely perfect way to stay in Zermatt. Views that don’t break the bank, a staff that’s welcoming, accommodating, and kind, with amenities to match. Close enough to everything, but a block or two off to capture additional quiet and calm.
Daniel, 2-night trip
Verified

10/10 Exceptional

Property was great! Staff were helpful and coffee was good. The spa downstairs was nice.. the whirlpool tub outside was only kept at 35 C so was a bit chilly.
Sharon, 1-night trip
Verified

10/10 Exceptional

This is a lovely hotel with great views of the Matterhorn. The staff was very friendly and helpful. The room was fabulous. And even had views of the mountains from the very nice bathroom. We can’t say enough good things about this hotel!
Ruth, 1-night trip
Verified

10/10 Exceptional

Nice location

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Lauren, 2-night trip
Verified

10/10 Exceptional

Best view in town!

We received a generous room upgrade without asking upon arrival and the staff was very friendly. Breakfast was delicious while our view of the Matterhorn was breathtaking. We’ll definitely be back next time we visit Zermatt!
Eric, 3-night trip
Verified

10/10 Exceptional

Quiet stay

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Kerri, 2-night trip
Verified

10/10 Exceptional

An excellent stay at Hotel Ambiance. Perfect location with an easy walk to ski bus, shops, restaurants and bars - yet so quiet. Exceptionally clean, awesome hearty and plentiful breakfast every morning, friendly and super helpful staff….and that view..!! Will definitely return.
Bradley, 4-night trip
Verified

10/10 Exceptional

Lovely stay!

We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
William, 2-night trip
Verified

10/10 Exceptional

The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Sharath, 2-night trip
Verified

10/10 Exceptional

Nice property. Friendly and helpful staff
Tui, 2-night trip
Verified

6/10 Good

The view was fantastic, the hot tub was nice (though limited hours of use) and the room was comfortable. However, given the rate we paid, we were surprised by how basic the overall hotel experience felt. There were maintenance issues with the tub and other small details that didn’t quite meet expectations. While the staff was friendly and made efforts to address the problems, the property ultimately felt more like an upscale budget hotel.
Alexandra, 3-night trip
Verified

10/10 Exceptional

This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
Kevin, 4-night trip
Verified

6/10 Good

Unfortunately, the room I was given was right next to a construction site. When I called to inform the staff, the female staff member told me that I couldn’t change rooms unless I upgraded and paid extra. The hotel wasn’t even half full at the time, so it was quite disappointing. It would have been a great opportunity to create a positive impression for a first-time guest, but instead, I was met with unhelpful response. On the other hand, the male receptionist was very kind, polite, and welcoming — I appreciated his attitude. It’s a pity, because I had planned to come back during the ski season, but after this experience, I don’t think I’ll be staying at this hotel again. Also The room still had some dust on the phone and the desk.
Cindy, 1-night trip
Verified

6/10 Good

Here’s my honest review: The hotel is run by a family, and the staff were truly amazing and very thoughtful. When we requested a fork and some utensils, they kindly provided plates and spoons as well. The hotel overlooks part of the Alps, and the bathroom was beautiful and felt very luxurious. Upon arrival, we were pleasantly surprised to find cookies prepared in the room, which was a sweet and welcoming touch. There is also a coffee machine along with tea packets, sugar, spoons, and other basic amenities provided. However, getting to the hotel from the train station was not very convenient, as we had to walk about 700 meters from the train station to an uphill on a steep slope while carrying our luggages. The bed was made up of two single beds pushed together, which felt uncomfortable due to the noticeable gap in the middle. Although the balcony faces the mountains, the view is currently partially blocked by nearby construction for another hotel, and it’s likely that the new building may further obstruct the mountain view in the future — possibly because we were assigned the last room, furthest from the main view. In my opinion, for the price we paid (around USD 400++ per night), it was not worth it. Zermatt is a small town with many hotels, and you can likely find more affordable options that are more convenient and offer better views.
rachel, 3-night trip
Verified

6/10 Good

This Hotel is nice and have a sauna. Have a little sala as a bar . And a restaurant where they serve the breakfast. We just stayed one night arriving at 15pm and leaving after wearing up to see Matterhorn . Room was OK . We would like to have a kind gesture for the personal knowing that we payed for an upgrade and there is restructuring construction works I the building in front of our terrace. Terrace that was cloudly so no view Matterhorn . Besides this in the morning We have just two coffes because there were only tea in the room and the charge ua for the coffee. It was really surprising. No views// noise // no coffe in the room (230€/night) and they charging coffee . The economic room the bathroom no good .. that why we payed upgrade … better noise than small bathroom.
Laura, 1-night trip
Verified

10/10 Exceptional

What a lovely place! Very clean, close to everything, and the owners were the nicest people!
Monika, 2-night trip
Verified

10/10 Exceptional

Amazing service and wonderful location in Zermatt. Great amenities for the cost of the hotel.
Audrey, 6-night trip