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ibis Cancun Centro

3.0 star property
Hotel with restaurant, near Plaza Las Americas

Choose dates to view prices

Photo gallery for ibis Cancun Centro

Exterior
Lobby sitting area
Lunch and dinner served, Regional cuisine
1 bedroom, desk, blackout drapes, soundproofing
Shower, eco-friendly toiletries, hair dryer, towels
Experience the vibrant energy of Downtown Cancun at ibis Cancun Centro, where a shopping mall on site, dry cleaning services, and a bar await. Connect to in-room WiFi and enjoy lunch or dinner at the on-site restaurant while appreciating the helpful staff and proximity to Plaza Las Americas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Business center
  • Airport drop-off service
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY376
CNY485 total
includes taxes & fees
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

1 bedroom, desk, blackout drapes, soundproofing

Double Room, 1 Double Bed, Lagoon View

8.0 out of 10
Very good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, desk, blackout drapes, soundproofing

Double Room, 1 Double Bed

8.0 out of 10
Very good
(103 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, desk, blackout drapes, soundproofing

Double Room, 2 Double Beds

7.0 out of 10
Good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Private bathroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 3 min walk - 0.3 km
  • Plaza 28 - 2 min drive - 2.1 km
  • Las Palapas Park - 3 min drive - 2.2 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive
  • Airport drop-off service

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Ibis Cancun Centro puts you just a 5-minute drive from Plaza Las Americas and Plaza 28. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This eco-certified hotel is also within a short drive of Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez. Fellow travelers love the helpful staff and nearby shopping.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 190 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (MXN 120 per stay)
    • Covered onsite valet parking (MXN 120 per stay)
    • Wheelchair-accessible parking on site

Transfers

    • Airport drop off on request (available 24 hours)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
ROOM

Room amenities

Be entertained

  • 22-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle service is offered for an extra charge of MXN 900 per vehicle. Maximum occupancy 4

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Parking

  • Covered self parking costs MXN 120 per stay
  • Covered valet parking costs MXN 120 per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does ibis Cancun Centro offer free cancellation for a full refund?

Yes, ibis Cancun Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Cancun Centro?

Yes, cats and dogs are welcome. There's a charge of MXN 300 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees.

Is parking offered on site at ibis Cancun Centro?

Yes. Self parking costs MXN 120 per stay. Valet parking costs MXN 120 per stay.

Is airport shuttle service offered by ibis Cancun Centro?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 900 per vehicle.

What are the check-in and check-out times at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at ibis Cancun Centro?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (5-min walk) are both nearby.

Are there restaurants at or near ibis Cancun Centro?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around ibis Cancun Centro like?

Ibis Cancun Centro is a short 6-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.

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ibis Cancun Centro Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Bed
Restaurant
Water
Air conditioning
Bathroom
Shopping malls

What guests liked

  • Breakfast was consistently described as good, great, or delicious by multiple guests. (14 reviews)
  • The property offers a convenient location with various dining options, a nice bar, and a great breakfast buffet. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

It's a nice hotel but very far away from the city or the beach it's somehow near to the airport, so you should have a car , the service is good 😊
1-night trip

10/10

Excellent locationand staff was friendly.
1-night trip

8/10

Breakfast was good, staff are excellent. Room on the small side, no frills. There is a wal-mart food store next door which is pretty useful.
2-night trip

8/10

This is a basic hotel in terms of the rooms, but the staff are truly excellent and there is a good breakfast available in the restaurant. Also there is a mini Walmart next door which is useful.
2-night trip

10/10

It was a relaxing stay at the ibis
1-night trip

10/10

Location is extremely good if you are not planning to swim in the ocean.
7-night trip

4/10

Small room. Location is good but it's better to stay in a resort. Breakfast was good.
3-night trip

10/10

Todo excelente 😃
1-night trip

10/10

Very clean and excellence location! Very professional staff
4-night trip

8/10

It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
3-night trip

10/10

Was good
2-night trip

10/10

Wonderful personnel who were welcoming and helpful! Healthy breakfast, also!
4-night trip

8/10

Good to stay, would be nice if provided with dryer facilities
3-night trip

10/10

Great stay, but the door to the hallway was to thin so I could hear everyone coming in and out of the elevator. But other than that it was a wonderful stay
2-night trip

10/10

Todo exelente
5-night trip

10/10

Nice and clean
2-night trip

10/10

The rooms are extremely clean and the staff is absolutely amazing. They have a really amazing breakfast buffet. They have a nice bar and restaurant. You are in walking distance to the mall and numerous restaurants. I am actually heading back to Cancun and booked this hotel again. You won’t be disappointed and if you love coffee, they have the best coffee!!
4-night trip

10/10

Very nice located. Walmart right next to hotel. 7 11 behind the building. And 5 min walk to the plaza. Room was small but had everything needed. Breakfast was delicious. No complaints
2-night trip

10/10

Walmart and shopping store closed by
1-night trip

8/10

Would be nice to have a coffee/tea maker in a room along with a mini fridge.
3-night trip

6/10

👍
3-night trip

8/10

Is a good option for an economic price if you are just doing business.
13-night trip

8/10

Very convenient location in downtown and closer to all locations. Perfect for people who don't spend much time in the room and go outside to explore.
3-night trip

8/10

The hotel is in a safe central area, with easy access to the airport. The room was very clean but had a musty odor. Room with two double beds was small but sufficient for a one-night stay prior to flying out. Easy check-in and out. Small Wal-mart attached to the hotel at ground level was very convenient.
1-night trip

8/10

I stayed here to be closer to my cousin who lives in Central Cancun. The event was a family reunion. The room was fine for my needs. The fab/AC worked fine, the bed was comfortable, i liked the soap and shampoo they offered in the bathroom, and the breakfast (including the coffee) was nice.
3-night trip