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Servatur Waikiki

4.0 star property
Family-friendly hotel with spa, near Yumbo Shopping Center

Choose dates to view prices

Playa del Ingles is home to Servatur Waikiki, an upscale family-friendly haven with a water park, poolside bar, and convenience store. Here you can unwind in the MaiTai Wellness Lounge spa or energize at the gym with yoga classes. Previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Fitness center
  • Children's pool
  • Splash pad
  • Pool bar

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Garden
  • Terrace
The current price is CNY566
CNY605 total
includes taxes & fees
May 24 - May 25

Why we love this property

Pool paradise
This hotel has 2 outdoor pools, a free water park, and a children's pool. Pool loungers, umbrellas, and a poolside restaurant and bar await.
Spa indulgence
From daily spa services with manicures and massages to yoga classes, this hotel offers complete rejuvenation. A hot tub and garden add tranquil touches.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Double Room, Balcony (2 Adults)

Double Room, Balcony (2 Adults) | Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults)

8.4 out of 10
Very good
(39 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (1 Adult)

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (2 Adults and 1 Child)

Down comforters, pillowtop beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, Balcony (1 Adult)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (1 Adult)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony (2 Adults)

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room, Balcony (2 Adults and 2 Children)

Down comforters, pillowtop beds, in-room safe, desk

Double Room, Balcony (2 Adults and 2 Children)

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down comforters, pillowtop beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (4 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

  • 47 sq m
  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (2 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (2 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 2 children)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (3 adults and 2 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 2 children)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (3 adults and 1 child)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (3 adults and 1 child)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms (2 adults and 3 children)

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Bedrooms (2 adults and 3 children)

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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The price is CNY757
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includes taxes & fees
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About the neighborhood

Map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Kasbah Shopping Center - 7 min walk - 0.6 km
  • English Beach - 10 min walk - 0.9 km
  • Yumbo Shopping Center - 12 min walk - 1.0 km
  • CITA Shopping Center - 17 min walk - 1.5 km
  • Maspalomas Dunes - 8 min drive - 2.7 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive
  • Free beach shuttle

Restaurants

  • ‪Restaurante Hotel Waikiki - ‬1 min walk
  • ‪Rimini Restaurant - ‬4 min walk
  • ‪Greek Village - ‬6 min walk
  • ‪Restaurante Jardin Del Sol - ‬3 min walk
  • ‪Lounge Bar, Gran Canaria Princess - ‬2 min walk

About this property

Servatur Waikiki

Servatur Waikiki puts you within a 15-minute walk of Yumbo Shopping Center and features a free water park and a free kids' club. Guests can visit the spa to indulge in massages or mani/pedis, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

At a glance

DONE

Hotel size

    • 505 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Lifeguard on site
  • Splash pad

What to do

  • Free beach shuttle
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Splash pad
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Kalua Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tiki Bar - This bar is located by the pool. Open daily.
Ukelele Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses some solar energy.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Property Registration Number H-35-1-0000153

Also known as

ClubHotel Riu Waikiki

ClubHotel Riu Waikiki All Inclusive

ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana

ClubHotel Riu Waikiki San Bartolome de Tirajana

ClubHotel Waikiki

Riu Waikiki

Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana

Servatur Waikiki All Inclusive San Bartolome de Tirajana

Servatur Waikiki Hotel

Servatur Waikiki All Inclusive

Servatur Waikiki San Bartolomé de Tirajana

Servatur Waikiki Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Servatur Waikiki offer free cancellation for a full refund?

Yes, Servatur Waikiki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Servatur Waikiki?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Servatur Waikiki?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Servatur Waikiki?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Servatur Waikiki and nearby?

Have fun with onsite activities like archery and volleyball. Additional recreation onsite includes basketball, volleyball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Servatur Waikiki also has a fitness center, spa services, and an arcade, as well as a garden and a splash pad.

Are there restaurants at or near Servatur Waikiki?

Yes, Kalua Restaurant offers international cuisine and poolside dining.

What's the area around Servatur Waikiki like?

Servatur Waikiki is a short 11-minute walk from Yumbo Shopping Center and 11 minutes' walk from English Beach.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast selection was very good and varied with many options. (21 reviews)
  • The pool area was great, with many sunbeds, warm water, and fun activities for kids. (14 reviews)
  • The all-inclusive food was very good with a great variety and quality, and the drinks included were also appreciated. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Location
Restaurant
Family friendly
Bed
Beach
Lunch

Reviews

Verified

8/10 Very good

Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean
Abi, 7-night trip
Verified

8/10 Very good

Very clean hotel , staff very friendly!
Robert Daniel, 7-night trip
Verified

8/10 Very good

Staff friendly rooms small but ok
Andrew, 6-night trip
Verified

10/10 Exceptional

Perfect staff and the room was allways clean
Sævar Berg, 5-night trip
Verified

8/10 Very good

Room well located, well furnished and clean, staff were very friendly and professional
Odette, 5-night trip
Verified

8/10 Very good

Staff were friendly, the hotel was clean and the food choices were acceptable.
Jerome, 10-night trip
Verified

8/10 Very good

The food, pool and location were great. The Room was clean and comfortable.
D R, 3-night trip
Verified

10/10 Exceptional

We have stayed here before and the staff, service and facilities were as good as ever. Great stay!
Matthew, 7-night trip
Verified

8/10 Very good

Staff were excellent and the food was varied and tasty (esp breakfast) - the Bar is plentiful and self serve beer, wine, soft drinks and coffee is good. Room was clean, and the cleaning teams did a good job. overall the hotel is a little tired and dated, with some peeling paint and rough around the edges. I would recommend this as a good budget holiday hotel.
Joe, 11-night trip
Verified

8/10 Very good

It was great loved it - all staff were amazing! Only thing I would change is the fact there is no privacy between guests on the balcony which can make it Abit arkward when all outside but other than that it was great!
Holly O, 5-night trip
Verified

4/10 Fair

Hotel is in very bad condition. Not worth that price for sure. Food is quite good and pool area looks nice.
Marijana, 1-night trip
Verified

8/10 Very good

Cleaning crew excellent
jennifer jane, 7-night trip
Verified

10/10 Exceptional

Nice hotel Good restaurant
Kris, 7-night trip
Verified

10/10 Exceptional

Exceptional value for money. Fantastic staff, great variety of food and drinks, good amenities and fab location. Was it perfect? No but at the price you’re paying it’s as close as it can be
Will, 5-night trip
Verified

10/10 Exceptional

Extremely friendly stuff, very good breakfast
Maik, 7-night trip
Verified

10/10 Exceptional

Big size hotel with plenty of activity and space. Nothing too much trouble and plenty of staff to cater for all needs.
Timothy, 7-night trip
Verified

10/10 Exceptional

Nice hotel, good breakfast, 15 min walk to beach
Elena, 2-night trip
Verified

10/10 Exceptional

Great reception and front desk staff! Good food and lots of activities options.
Wade, 5-night trip
Verified

10/10 Exceptional

Super hotel very helpful staff and nice rooms
Brian, 1-night trip
Verified

10/10 Exceptional

Nice clean room. Excellent breakfast
Graham, 10-night trip
Verified

10/10 Exceptional

Friendly service, great cleaning, slept well.
Toby, 5-night trip
Verified

10/10 Exceptional

The stay was great, we were here for 5 days and could not fault it. Great room, friendly staff and the food and drinks were spot on. To add to that it’s in a great location. Would definitely come back.
Matthew, 4-night trip
Verified

6/10 Good

It was ok for a short stay. Quite noisey and can be over crowded. Good value for money, good location. Breakfast included which was decent.
Paul, 1-night trip
Verified

10/10 Exceptional

I liked the pool and the sunbeds
Ben Morgan, 7-night trip
Verified

10/10 Exceptional

Hotel is amazing

Staff super helpful
Andrew, 4-night trip