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Holiday Inn Acapulco La Isla by IHG

3.5 star property
Family-friendly hotel in Acapulco with outdoor pool and restaurant

Choose dates to view prices

Located in La Poza, Holiday Inn Acapulco La Isla offers a family-friendly getaway. Relax at the swim-up bar or enjoy international cuisine at Ten bistro while kids play in the children's pool. With free WiFi, a coffee shop and garden on site, previous guests praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness center
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • In-room childcare

For families (6)

  • Children stay free
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is CNY678
CNY813 total
includes taxes & fees
Jun 21 - Jun 22

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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8.4 out of 10, Very Good, 1,745 reviews
The price is CNY861
CNY1,033 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907

What's nearby

  • Boulevard de las Naciones - 1 min walk - 0.0 km
  • Forum de Mundo Imperial - 13 min drive - 3.8 km
  • Arena GNP Seguros - 18 min drive - 6.4 km
  • Papagayo Beach - 30 min drive - 37.4 km
  • La Quebrada Cliffs - 39 min drive - 41.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 11 min drive
  • Airport drop-off service
  • Free beach shuttle

Restaurants

  • ‪Los Tarascos - ‬16 min walk
  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪Los Tarascos - ‬6 min walk
  • ‪Dos Olivos Café - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla by IHG

  • Holiday Inn Acapulco La Isla by IHG is just 3.4 mi (5.4 km) from the airport and offers drop-off service during limited hours. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ten, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a fitness center, and a children's pool. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 101 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport drop off from 7:00 AM to 10:00 PM*
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu
  • Pool gate

What to do

  • Free beach shuttle

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Ten - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pool Bar La Zanja - Onsite bar. Open daily.
Bar TEN - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 380 for adults and MXN 195 for children
  • Airport shuttle service is offered for an extra charge of MXN 400 per vehicle. Maximum occupancy 11
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between April 05 and June 15.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 250.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 800.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Acapulco Isla

Holiday Inn Acapulco

Holiday Inn Acapulco Isla

Holiday Inn Isla

Holiday Inn Isla Acapulco

Holiday Inn Isla Hotel

Holiday Inn Isla Hotel Acapulco

Isla Acapulco

Holiday Inn Acapulco Isla Hotel

Frequently asked questions

Is Holiday Inn Acapulco La Isla by IHG currently open?

The property is closed between April 05 and June 15.

Does Holiday Inn Acapulco La Isla by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Acapulco La Isla by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Acapulco La Isla by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Holiday Inn Acapulco La Isla by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of MXN 800.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Holiday Inn Acapulco La Isla by IHG?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Holiday Inn Acapulco La Isla by IHG?

Yes, a shuttle from the hotel to the airport is available from 7:00 AM to 10:00 PM. The charge is MXN 400 per vehicle.

What are the check-in and check-out times at Holiday Inn Acapulco La Isla by IHG?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Holiday Inn Acapulco La Isla by IHG and nearby?

Holiday Inn Acapulco La Isla by IHG has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Holiday Inn Acapulco La Isla by IHG?

Yes, Ten offers international cuisine.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Airport transportation was a convenient and free service offered by the hotel. (6 reviews)
  • The property has a great beach club and is close to the beach. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Airport
Room service
Restaurant

Reviews

Verified

10/10 Exceptional

A nice place to stay. Close to the airport. The staff at the hotel are nice folks to work with.
George, 1-night trip
Verified

10/10 Exceptional

Room was clean and staff was helpful.
Benjamin, 1-night trip
Verified

10/10 Exceptional

The beds were super comfy and walking distance to several nice restaurants
Ragnar, 2-night trip
Verified

10/10 Exceptional

Clean, friendly staff, excellent property
Carlos, 1-night trip
Verified

10/10 Exceptional

Very clean and the staff was very nice.
Jonny, 7-night trip
Verified

10/10 Exceptional

Everyone was so nice & helpful. The restaurant inside hotel, the food was very good & well prepared. The workers were also really great. If I go back to Acapulco I would stay at The Holiday Inn again. The cleaning staff keep my room tidy. Very happy.
Laura, 5-night trip
Verified

10/10 Exceptional

Pool was nice and clean. Breakfast was excellent
Travis, 1-night trip
Verified

10/10 Exceptional

Exceptional friendly staff, from the front desk to the restaurant staff there were all very helpful in anything the guest needs. The property is very clean and very comfortable rooms.
Carlos, 8-night trip
Verified

10/10 Exceptional

This hotel is very nice and they give free transportation to the airport
MARCO, 1-night trip
Verified

10/10 Exceptional

The staff was excellent Hugo and Luis were the best ever.
HECTOR, 3-night trip
Verified

8/10 Very good

Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Raymond, 3-night trip
Verified

10/10 Exceptional

Staff was great. Very friendly and accommodating. Room was
Pete, 1-night trip
Verified

10/10 Exceptional

Very good facility in a very battered place
Jose, 3-night trip
Verified

10/10 Exceptional

Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Arleen, 1-night trip
Verified

10/10 Exceptional

Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
Gloria, 3-night trip
Verified

10/10 Exceptional

Excelente hotel
Saida, 2-night trip
Verified

10/10 Exceptional

Excelente
Roberto, 2-night trip
Verified

10/10 Exceptional

In have stayed at this property multiple times. It is outstanding!
Steve, 1-night trip
Verified

10/10 Exceptional

Great property
Christopher, 2-night trip
Verified

6/10 Good

Ok
Danny, 7-night trip
Verified

10/10 Exceptional

Hotel and staff good
Victor, 1-night trip
Verified

10/10 Exceptional

Clean hotel
Roxie, 1-night trip
Verified

10/10 Exceptional

Friendly staff
Arquimides, 1-night trip
Verified

10/10 Exceptional

Staff was wonderful
Fernando, 1-night trip
Verified

10/10 Exceptional

Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stephen, 3-night trip