I received a mail directly from the hotel that I can be upgraded to Urban Room from Breezy Room. However, when I checked into the hotel, the front was not aware of the arrangement and the Urban Rooms were fully occupied that night. I had to stay in Breezy Room for the first night and moved for the following nights. When we informed the front desk on the next morning that we had packed our luggage and ready to move, the front desk staff in our wing had no record and had to check again. Total lack of communication!
Yat Leung
Yat Leung,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 9 月 25 日
Chang
Chang,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 9 月 21 日
Chang
Chang,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 26 日
Taro
Taro,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
ahmed
ahmed,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Giuseppe
Giuseppe,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 14 日
Alessio
Alessio,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Hsiao Pei
Hsiao Pei,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Great choice for stay
Came back again and the standard is as good as before. Nice and cosy place to stay.