I received a mail directly from the hotel that I can be upgraded to Urban Room from Breezy Room. However, when I checked into the hotel, the front was not aware of the arrangement and the Urban Rooms were fully occupied that night. I had to stay in Breezy Room for the first night and moved for the following nights. When we informed the front desk on the next morning that we had packed our luggage and ready to move, the front desk staff in our wing had no record and had to check again. Total lack of communication!
Yat Leung
Yat Leung,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 9 月 25 日
Chang
Chang,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 9 月 21 日
Chang
Chang,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 2 日
Great choice for stay
Came back again and the standard is as good as before. Nice and cosy place to stay.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Alessio
Alessio,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
WOOSIK
WOOSIK,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Charles
Charles,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Shutter service not on time.
The stay was good. The shutter service was pretty disappointing. The timing posted for the shutter to arrive at the Novena pickup point is not accurate at all. I waited for at least 30mins or more before the shutter arrived.
Chee Boon
Chee Boon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
I loved the decor, colors, and the overall vibes of the place.
Taylor
Taylor,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Definitely staying here on my next business trips
Mario
Mario,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 27 日
Suzana
Suzana,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Clean hotel but they advertise a shuttle from novena station to the hotel, my family and I waited one hour for the shuttle, the shuttle never arrived, we had to request a taxi to get to the hotel.
Diana
Diana,2 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 23 日
HIKARU
HIKARU,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
The room is ridiculously small. No in-room food service.