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Alex Hotel & Spa

3.0 star property

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Junior Suite | View from room
Lobby sitting area
Sauna, steam room, deep-tissue massages, Swedish massages
Located near Old Port of Marseille, Alex Hotel & Spa offers a haven with a rooftop terrace, relaxing bar and rejuvenating spa. Enjoy in-room WiFi, stay active at the 24-hour gym or get work done at the business center. With helpful staff and services like luggage storage and concierge assistance.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Bar/lounge
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY1,156
CNY1,308 total
includes taxes & fees
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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Lobby sitting area

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9.2 out of 10, Wonderful, 1,008 reviews
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About the neighborhood

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • La Canebiere - 6 min walk - 0.6 km
  • Le Panier - 11 min walk - 1.0 km
  • Grand Port Maritime de Marseille - 2 min drive - 2.1 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 1.8 km
  • Velodrome Stadium - 5 min drive - 4.5 km

Getting around

  • Marseille - Provence Airport (MRS) - 29 min drive
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille Saint Charles Station - 5 min walk
  • Arenc Le Silo Tram Station - 23 min walk
  • St. Charles Station - 1 min walk
  • Noailles Station - 7 min walk
  • Jules Guesde Station - 7 min walk

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

At Alex Hotel & Spa, you'll be within a 10-minute drive of Grand Port Maritime de Marseille and Velodrome Stadium. Guests can be pampered with deep-tissue massages at the spa. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: St. Charles Station is steps away and Noailles Station is 7 minutes.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 33 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Full-service spa
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Lounge 1713 - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Spa access is available for an extra charge of EUR 35 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Does Alex Hotel & Spa offer free cancellation for a full refund?

Yes, Alex Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alex Hotel & Spa?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Alex Hotel & Spa?

Sorry, there's no onsite parking at Alex Hotel & Spa.

What are the check-in and check-out times at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Check-out time is noon.

What is there to do at Alex Hotel & Spa and nearby?

Alex Hotel & Spa has a spa and a 24-hour fitness center.

What's the area around Alex Hotel & Spa like?

Alex Hotel & Spa is a short 1-minute walk from St. Charles Station and 6 minutes' walk from La Canebiere.

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Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Train station
Location
Spa
Port
Bathroom
Spacious room
Trains

What guests liked

  • Breakfast was a highlight with a variety of options, including hot and cold choices, and excellent coffee. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Perfect proximity to the train station and all the sites
1-night trip

10/10

Wonderful place. Book the 2hr. Spa, great way to relax after a day in Marseille. Breakfast was delicious and the expresso machine and homemade yogurt exceeded expectations. Great walk to old port.
2-night trip

10/10

Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
2-night trip

8/10

Central location Very pleasant staff.
3-night trip

10/10

Great hotel and good staff. Close to station
1-night trip

10/10

Great hotel and good staff. Close to railway station
1-night trip

10/10

The hotel staff were excellent and very polite. The hotel itself was excellent and right next to the train/bus station.
2-night trip

8/10

The location was great, right across the street from the train station. The rooms were small but clean. the breakfast was poorly monitored and not replenished enough. Staff was friendly.
4-night trip

10/10

I would definitely stay here again!!! the staff were super helpful and friendly!
2-night trip

10/10

Very charming hotel, great sleep. Location is perfect.
1-night trip

8/10

Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
2-night trip

4/10

Small beds (twin room), noise from the streets, and you cannot use the spa without paying, change the name of the hotel if you can't use the spa, it is wrongly advertised. Also, you get charged 15 euros for each half and hour you want to late check out. In the 97 countries I have travelled to, this is the first place I have not been offered a free one hour late checkout.
1-night trip

10/10

Staff were wonderful and the room was beautiful.
1-night trip

10/10

Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
1-night trip

10/10

Excellent location if you wish to be near the railway station. The young man who checked us in was very friendly and helpful. When walking into our room it smelt wonderful, it was a really lovely aroma , we loved it. The bed was very comfortable, we had a great nights sleep. One small problem for my husband who has mobility issues was the toilet was very low ( minor issue ). We arrived around two ish and the lady on reception at that time said our room would not be ready before 3 o,clock.
1-night trip

10/10

Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.
2-night trip

8/10

great convenient
1-night trip

10/10

Overall a great stay. Staff were really outstanding and my junior suite was very comfortable. The location is a good walk to the most popular tourist areas of Marseille but can't be beat for convenience when it comes to the train station.
3-night trip

8/10

Lovely hotel close to the main terminal.
3-night trip

10/10

The room was clean, comfortable and the staff excellent.
1-night trip

8/10

Great staff upon check in. Area a bit dodgy at night. Very convenient as it's literally right next to station.
1-night trip

10/10

We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
3-night trip

10/10

Very comfortable place. Folks were nice. Directly across from the rail station.
2-night trip

10/10

The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
4-night trip

10/10

Excellent hotel! Very spacious room and good breakfast service…convenient location
2-night trip