Pandanus Palms Holiday Resort

3.5 star property
Beach hotel with outdoor pool, near Home Beach

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Escape to Pandanus Palms Holiday Resort, where the lush garden and outdoor pool with sun loungers set the tone for a relaxing retreat. Unwind in the library or challenge yourself at tennis on our outdoor court. With free self parking, an on-site restaurant, and babysitting services available upon request.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Near the beach
  • Restaurant
  • Outdoor pool
  • Outdoor tennis court
  • Babysitting
  • Garden
  • Library
  • Picnic area
  • Barbecue grills
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Babysitting (surcharge)
  • Playground on site
  • 2 bedrooms
  • Kitchen
  • Separate dining area
  • Living room

Room options

2 Bedroom Apartment - Beach and Ocean View

  • Ocean view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Apartment - Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

3 Bedroom Apartment - Ocean View

  • Ocean view
  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Family Townhome, 3 Bedrooms

  • Beach view
  • 136 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds

3 Bedroom Apartment - Beach and Ocean View

  • Ocean view
  • 136 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
21 Cumming Parade, North Stradbroke Island, Point Lookout, QLD, 4183

What's nearby

  • Home Beach - 12 min walk - 1.1 km
  • Cylinder Beach - 3 min drive - 1.2 km
  • Frenchmans Beach - 3 min drive - 1.9 km
  • Flinders Beach - 3 min drive - 2.3 km
  • Deadmans Beach - 7 min drive - 1.6 km

Getting around

  • Brisbane Airport (BNE) - 25.1 miles/40.5 km

Restaurants

  • ‪Fishes at the Point - ‬4 min drive
  • ‪Point Lookout SLSC - ‬5 min drive
  • ‪Whale Tail Gelati & Coffee Bar - ‬4 min drive
  • ‪The Amity Pavilion - ‬15 min drive
  • ‪Straddie Eats - ‬15 min walk

About this property

Pandanus Palms Holiday Resort

When you stay at Pandanus Palms Holiday Resort, you'll be just a 5-minute drive from Home Beach and Cylinder Beach. Guests can grab a bite to eat at the restaurant and visit the outdoor tennis courts for a workout. An outdoor pool and a garden are offered, and in-room conveniences include washers/dryers and refrigerators.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (60 minutes per day)
    • Free WiFi in rooms (60 minutes per day)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Beach access

Services

  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Library
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • 2 bedrooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for AUD 35.0 per stay
  • Rollaway beds are available for AUD 45.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is limited to 200 MB per stay.

Also known as

Pandanus Palms Holiday
Pandanus Palms Holiday Point Lookout
Pandanus Palms Holiday Resort
Pandanus Palms Holiday Resort Point Lookout
Pandanus Palms Point Lookout
Pandanus Palms Holiday Resort Hotel
Pandanus Palms Holiday Resort Point Lookout
Pandanus Palms Holiday Resort Hotel Point Lookout

Frequently asked questions

Is there a pool at Pandanus Palms Holiday Resort?

Yes, there's an outdoor pool.

Are pets allowed at Pandanus Palms Holiday Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Pandanus Palms Holiday Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Pandanus Palms Holiday Resort?

Check-in start time: 2 PM; Check-in end time: 5:00 PM. Check-out time is 10:00 AM.

What is there to do at Pandanus Palms Holiday Resort and nearby?

Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Are there restaurants at or near Pandanus Palms Holiday Resort?

Yes, there's an onsite restaurant.

Does Pandanus Palms Holiday Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Does Pandanus Palms Holiday Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a yard.

What's the area around Pandanus Palms Holiday Resort like?

Pandanus Palms Holiday Resort is a short 11-minute walk from Home Beach and 17 minutes' walk from Point Lookout Community Hall.

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Reviews

Pandanus Palms Holiday Resort Reviews

8.2

Very Good

7.8

Cleanliness

8.4

Location

8.8

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Great location, good size townhouse for family stays. Parking options are good and reasonably close to room. Check in not the best experience - no one available upon check in time - office closed, keys not left out so no access to room - called the manager a bunch of times with no answer. Received a message back about an hour later, stating that a groundsmen would get the keys and leave them out…. Unprofessional management, but a great stay none the less
Glen, 4-night trip
Verified

10/10 Exceptional

What a majestic setting and wonderful stay we had at Pandanus. From before we arrived, the onsite Personnel clearly informed us of our stay, the features and even provided a island map with advice. Room were clean, large and amenities iseal to rest and relax. With a feont deck and courtyard breakfast and dinners were spent with views of the ocean and sounds of the local fauna.. a must stay!
NICHOLAS, 2-night trip
Verified

8/10 Very good

Anniversary

Good value for money. Nice views and 5 minute drive from Point Lookout attractions.
Michael, 3-night trip
Verified

10/10 Exceptional

Beautiful villa great condition. In a great spot. Highly recommended. And will be back
Shane, 3-night trip
Verified

10/10 Exceptional

It was clean and fresh
Michelle, 2-night trip
Verified

10/10 Exceptional

We would have liked air conditioning but the fans were good too. So beautiful and clean , pool was amazing and the rooms were very well equipped. Also Wayne is nice.
Bruce, 2-night trip
Verified

8/10 Very good

Awesome view from Villa 30
Michael, 2-night trip
Verified

8/10 Very good

House spacious, needs some TLC. Definitely could use some screens on windows and doors. Couldnt get the cooktop to work, so had to improvise by using frying pans on BBQ. Great to have but the tray underneath needs cleaning. All the built up fat down under, caught alight and took sometime to put out. Would be great to have spare tea towels, one very thin one didnt quite cut it. Also a few beach towels would have been great. We travelled from WA and didnt want to carry excess weight. I think it would have been good to know that resort facilities were not part of the deal, when booking the 3 bedroom option. House is next door. Other than these things, a good place to stay, great outdoor area, close enough to drive to Amity Point and Lookout Point, best fresh Seafood to buy to cook, just down the road. Super helpful lady on premises when we checked in.
Marilyn, 2-night trip
Verified

8/10 Very good

The property we stayed in was lovely. The views were gorgeous from the balcony. The apartment had everything we needed including a massive bbq and outdoor area. Only slight issue was one toilet seat was very old and needs updating and a few of the sliding doors need oiling. Other than that, everything was thought of and included. Communication on the day was excellent. Thoroughly enjoyed Stradbroke Island and would absolutely recommend this property as a place to stay. The pool was welcomed at the end of the day after being in the beach whilst the tennis court was an added bonus. Will return one day. Thanks for a lovely stay.
colleen, 2-night trip
Verified

10/10 Exceptional

I could have given all 5's for this property since it was off season. Lots to love, tennis/pickleball court, pool (small), excellent rooms. There were two issues. One was they had this killer dining/meeting area which was closed. Like I said, off season, but it would have been nice if it was open, no deduction for that, would have been a plus. Our room had a good, but not excellent view, Good value for the price, but not as good as some other units, to be expected. Any shortcoming were made up for by the excellent and helpful staff. I gave a 4 our of 5 for the area around, although i could have given 5 out of 5. It is a steep climb up from the grocery and beach, and overall, a near perfect score, the one point sort of summarizes all the little things. I would stay there again without hesitation, same room, same steep climb, same missing the really cool dining/meeting area.
Gregory, 2-night trip
Verified

4/10 Fair

The property is located in a fabulous area - close to beautiful walking trails, beaches and restaurants. The unit itself was in poor shape. Surface cleaned only - the curtains and lampshades had mildew on them, bottoms of chairs were full of dust and there was damage to the outside of the fridge and kitchen cupboards. The furniture was old and worn. The bedroom linens were clean as well as the bathrooms. Unfortunately, there was an infestation of ants in one bathroom which I woke to at 5:30 am and immediately took to killing so my grandchildren didn’t wake to see it. The manager sent a lovely lady, Lee a few hours later to assist. All she could do is provide a spray can of bug killer for future ants. When I spoke with the manager about my dismay at the state of the unit, he offered us a late checkout but no further action. I took many photos and videos to substantiate my experience. I would like a partial refund of the money paid for our stay. Please advise where I can send my photos and videos and file a formal request for reimbursement. Would NOT recommend this place until they replace the mildly/mildewy items and have a proper full clean of the unit.
Laurie, 2-night trip
Verified

8/10 Very good

Nice place very friendly staff.

No Air conditioning so I suspect in the middle of summer it would be very hot upstairs. It does have fans but I still doubt that would be enough in summer. Perfect in April as its not too hot.
2-night trip
Verified

10/10 Exceptional

Absolutely loved the ocean view from the top balcony, will return in whale season. Unit had everything you needed especially in the full sized kitchen. No complaints at all but you do need a car to get to all places. Two nights was not enough. Thanks
kaye, 2-night trip
Verified

4/10 Fair

滞在中は、快適に過ごせました。キッチンも使いやすく、洗濯機、乾燥機があって、ただ
3-night trip
Verified

10/10 Exceptional

Great place to stay at in Point Lookout

Everything was great. The cabin is well equipped and the view is amazing. Close to beach and shops. Will come back at Pandanus as soon as I have a chance. Recommended!!
Ricardo, 2-night trip
Verified

8/10 Very good

Nice and tidy and handy to everything,nice to wake up and being able to see the ocean from the deck on our bedroom.
Glen, 2-night trip
Verified

2/10 Poor

Didn't get conformation from Expedia .no emails or texts so i assumed i didn't book. I booked another hotel for the exact same time through Expedia and they charged me for both, even though i never stayed at Pandanus. Ripped off by Expedia again. Ill never use them again.
2-night trip
Verified

8/10 Very good

Was a great apartment for everyone to stay in together.
Tanya, 2-night trip
Verified

6/10 Good

OK but some disappointments

Villa was quite spacious and comfortable. Interior wasn't new but it was clean & well maintained. On the other hand, I was disappointed in the view. The photos on the site must have been taken from villas in the front row. One could see the water from our villa but it was through a gap between buildings & then only from the (upstairs) main bedroom. Also, as others have noted, the Internet is poor. Basically you only get, at most, 1 hour of access. Seems just mean really.
Anthony, 2-night trip
Verified

4/10 Fair

Very in need of upgrade in unit. Very uncomfortable lounge chairs worn out. Bed not up to scratch. One toilet only and upstairs not too good for older people. Just tired kitchen capitals not closing etc.
2-night trip
Verified

10/10 Exceptional

Straddie getaway

The resort met our expectations the lady manager was very nice the area is beautiful all goos
Paul, 10-night trip
Verified

8/10 Very good

Great property with everything we needed. A thorough clean would be beneficial as it didn’t feel as fresh as it should have. Restaurant Was great. Exceptional food and wonderful cocktails overlooking an amazing view of the ocean.
7-night trip
Verified

6/10 Good

I booked this thru Expedia, PANDANUS Palms Holiday Resort, when I phoned a couple of days before just to check all was fine, I found out that I was NOT booked at the resort even though I had booked thru there web page, I had a confirmation email saying I was at PANDANUS Palms resort, their answer to this was "Oh its a unit next door but we could not put that on the Web site" So no we had no advertised amenities, no access to Pool, Oh we could go spend our money in the Restaurant, was very disappointed and will never stay again, the unit was dirty. Can't understand how Expedia can have this misleading advertising on their site either. - by this time there was not way to book elsewhere.
Charlie, 3-night trip
Verified

4/10 Fair

Disappointing accommodations. “Free WiFi” is free for one hour a day (or 250 Mb), but you can buy more time/data at the office. You’re provided with two rubbish bags and minimal toilet paper. Similarly, minimal cleaning products like dish and hand soaps are provided, but you can buy more of all of these items at the office. Do you see a pattern? Our unit had no Air Con, and was in tough shape (finish worn off the hardwood floors, peeling paint, scuffed walls, etc). The weekend was full of construction noise from the in-progress weekend warrior renovation of the unit across the courtyard. The units are very close together, and with no Air Con, everyone has their windows and doors open, resulting in disturbing noise from the neighbors’ events. Parking is also a bear (narrow carport stalls which aren’t very close to the units). The good: the pool, albeit small, was enjoyed by the kids. Also, the taste of the food offerings at on-site restaurant, Whales Way, as well as the service, was great! We’d recommend going for the early bird menu, and make sure you get the cured meat plate as a starter.
2-night trip
Verified

6/10 Good

Liked location, layout not suitable for children and no air condition.
3-night trip