2/10 Poor
Oct 16, 2018
it was horrible experience, i booked a suite and when i arraived they told me is not ready because the room still in use by anthoer guest. so they checked me in to anther room which it was underground with no windows. so i had to go and stay in the lobby. and the following day i had to wait and wait... i have asked to talk a manger but the manger was off durying the weekend. so i had to wait to for monday to talk to the manger, when the manger came he simply said there's nothing i can do for you. unfortunately i had paid my reservation in advance.
sanae
sanae, 13-night trip




















