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Hotel Zulum

3.0 star property
Beachfront hotel with spa, near Tulum Beach

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Relax in style at Hotel Zulum, where warm sandy beaches meet vibrant garden surroundings. Enjoy a rejuvenating massage at the on-site spa or soak up the sun with beach towels and umbrellas nearby. With two restaurants serving international cuisine, 2 bars, an outdoor pool and free WiFi.

Reviews

6.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Airport transfer
  • Pool
  • Laundry facilities
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Business center
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | View from room

Room, 1 King Bed, Pool View

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Terrace/patio

Room, 1 King Bed, Beachfront

Highlights

Ceiling fan
Day bed
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Beach View

Room, Beach View | Terrace/patio

Room, Beach View

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Garden View

Room, Garden View | Free WiFi, bed sheets

Room, Garden View

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Room, 2 Double Beds, Garden View | Free WiFi, bed sheets

Room, 2 Double Beds, Garden View

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds room, jungle view

2 Double beds room, jungle view | Free WiFi, bed sheets

2 Double beds room, jungle view

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Terrace/patio

Standard Room, 1 King Bed

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

Highlights

Ceiling fan
Private bathroom
Free bottled water
In-room massage
Pet friendly
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carretera Tulum - Boca Paila Km 6.5, Tulum, QROO, 77760

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 4 min drive - 2.5 km
  • SFER IK - 4 min drive - 1.8 km
  • Playa Paraiso - 11 min drive - 5.7 km
  • Tulum Mayan Ruins - 18 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Maya Tulum - ‬8 min walk
  • ‪Taboo Beach Club - ‬9 min walk
  • ‪Chambao - ‬9 min walk
  • ‪The Coffee - ‬16 min walk
  • ‪La Eufemia - ‬8 min walk

About this property

Hotel Zulum

At Hotel Zulum, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. Zulum, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (8 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Zulum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 875 per person (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 750 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Hotel Zulum
Hotel Zulum tulum
Zulum
Zulum Hotel
Zulum tulum
Hotel Zulum Hotel
Hotel Zulum Tulum
Hotel Zulum Hotel Tulum

Frequently asked questions

Does Hotel Zulum offer free cancellation for a full refund?

Yes, Hotel Zulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Zulum?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Zulum?

Yes, cats and dogs are welcome. There's a charge of MXN 750 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Zulum?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Zulum?

Yes, an airport shuttle is available. The charge is MXN 875 per person one-way.

What are the check-in and check-out times at Hotel Zulum?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Zulum and nearby?

Hotel Zulum has 2 bars and a spa, as well as an outdoor pool and a garden.

Are there restaurants at or near Hotel Zulum?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Hotel Zulum like?

Hotel Zulum is a short 2-minute walk from Tulum Beach and 18 minutes' walk from Ven a la Luz Sculpture.

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