Perched by Lake Bacalar, El Chital offers a tranquil retreat with continental breakfast, manager's reception and a scenic terrace. Enjoy boating or rowing/canoeing on the lake, then unwind at the sauna or indulge in massage therapies. Relax by the outdoor pool with sun loungers and umbrellas or explore nature through free bicycle rentals.
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 56 min drive
Corozal (CZH) - 83 min drive
About this property
El Chital
El Chital is a great choice for a stay in Raudales. Guests can indulge in deep-tissue massages, aromatherapy, or reflexology, and Co´ox Ja´ana serves breakfast, lunch, and dinner. Other features include an outdoor pool, a sauna, and a snack bar/deli.
At a glance
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Hotel size
7 rooms
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Arriving/Leaving
Check-in start time: 1:30 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
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Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Kayaking
Canoeing
Boat
Fishing
Hiking/biking trails nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free bicycle rentals
Pool loungers
Pool umbrellas
Romance packages
Facilities
Garden
Picnic area
Terrace
Mosquito nets
An outdoor pool
Spa services
Sauna
Outdoor furniture
Walkway to water
Traditional architecture
Room amenities
Home comfort
Air conditioning
Ceiling fan
Sleep well
Pillow menu
Down comforter
Premium bedding
Pillowtop mattress
What to enjoy
Deck or patio
Freshen up
Shower only
Towels
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Co´ox Ja´ana - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of MXN 450.00
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Also known as
Chital Cabin
Chital Cabin Chetumal
Chital Chetumal
El Chital Cabin Raudales
El Chital Cabin
El Chital Raudales
El Chital
El Chital Hotel
El Chital Raudales
El Chital Hotel Raudales
Frequently asked questions
Does El Chital offer free cancellation for a full refund?
Yes, El Chital does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Chital?
Yes, there's an outdoor pool.
Are pets allowed at El Chital?
Sorry, pets aren't allowed.
Is parking offered on site at El Chital?
Yes, there's free self parking.
What are the check-in and check-out times at El Chital?
Check-in start time: 1:30 PM; Check-in end time: 9:30 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450.00. Contactless check-in and check-out are available.
What is there to do at El Chital and nearby?
Have fun with onsite activities like kayaking, rowing, and fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a picnic area. El Chital also has a garden.
Are there restaurants at or near El Chital?
Yes, there's an onsite restaurant, Co´ox Ja´ana.
Does El Chital have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around El Chital like?
El Chital is located on the waterfront.
Popular attractions include Manatee Sanctuary, which is 7 minutes away by car.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.0
Location
8.8
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 24, 2025
Beutiful place, quiet and staff is very friendly.
Esteban
Esteban, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2023
This is one of the most unique and beautiful places I have ever stayed. And the food was excellent--I just paid twice as much for a pizza in Merida that was half as good as the one I had at El Chital.
Jeff
Jeff, 3-night trip
Verified
10/10 Exceptional
Apr 23, 2024
Lovely, low-key establishment on the edge of an undeveloped lagoon. Great birding! Very peaceful.
Judith
Judith, 2-night trip
Verified
10/10 Exceptional
Apr 2, 2024
The place is great to relax and be in touch with nature all the staff is amazing and they will definitely make your experience unique and you will feel like another member of the family, overall it’s a great place and there are so many things to do in the premises that you will hardly want to leave… if you are up for a drive and want to be in one of the nicest lagoons with not a lot of people around it’s definitely worth it… highly recommend it…
Einar
Einar, 3-night trip
Verified
10/10 Exceptional
May 6, 2024
The cabin was well-equipped, even luxurious, with a great view. Esmeralda, our cook and staff person, couldn't have been more helpful and kind. The grounds are peaceful with great bird watching. We kayaked every day and did yoga on the screened in porch. I was so happy we decided to pass by here! It was restorative and relaxing, with great affordable meals. Thank you!
Karen
Karen, 3-night trip
Verified
10/10 Exceptional
Apr 17, 2025
Amazing stay
It's an incredibly beautiful place, cozy, with excellent service (thank you especially to Mari Jose and Jhoselyn).
Definitely worth the time
Nuria
Nuria, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2022
The location is excellent, the bed was comfortable, plenty of hot water. We enjoyed kayaking in the morning. Breakfast was delicious and the service was great from the time we arrived to when we left. Definitely would revisit.
Martin
Verified
10/10 Exceptional
May 31, 2024
The location
Gerardo
Gerardo, 2-night trip
Verified
2/10 Poor
Apr 9, 2023
The property owner or manager never showed up the day we arrived to check in. We were ghosted and they better not charge me for the 2 nights I booked in advance!
Alexis
Alexis, 2-night trip
Verified
2/10 Poor
Feb 22, 2026
No tenían mi reservación
BENITO ARIAS
BENITO ARIAS, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Limpio, tranquilo, personal muy amable, te prestan bicis y kayaks.. solo debes planear tus comidas, no hay nada cerca, ni una tiendita.. sali a vomer a in lugar llamado el pez de oro y me cobraron carísimo por un plato de camarones mal hechos $300 en una palapa con muy bonota vista y nada mas... si quieres algo tranquilo rodeado de naturaleza espectacular un par de dias, ese es el lugar, si buscas lujos y gente mo es ahi.. estas aislado de todo
LAURA
LAURA, 3-night trip
Verified
2/10 Poor
Nov 17, 2025
La piscina es una tina
MARTHA SAMIRA
MARTHA SAMIRA, 2-night trip
Verified
10/10 Exceptional
Aug 15, 2025
Es un lugar muy bello y tranquilo. La mejor opción para desconectarte del estrés. Muy amable el personal. Definitivamente volveré.
Sandra Cecilia Lopez
Sandra Cecilia Lopez, 3-night trip
Verified
8/10 Very good
Jul 30, 2025
Un lugar maravilloso. Recomiendo que pongan botanas y refrescos para vender
Carlos
Carlos, 2-night trip
Verified
8/10 Very good
Jul 4, 2025
Hubo una tormenta y se interrumpió el suministro eléctrico, la planta de emergencia tardo en operar.
Carlos
Carlos, 2-night trip
Verified
6/10 Good
Mar 28, 2025
Ni sikiera me ospede estaba muy lejos de la ciudad y mi esposa tubo miedo de ir al lugar
Efren
Efren, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2025
Toda una experiencia, en un lugar muy bello
MANUEL ALEJANDRO
MANUEL ALEJANDRO, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Todo fue muy bonito ,como recomendación lleven repelente el lugar muy cómodo y tranquilo
Alma
Alma, 1-night trip
Verified
8/10 Very good
Jun 3, 2024
El lugar es perfecto, si se busca tranquilidad y paz, la atención es buena, lo unico que se nos complico el transporte, esta muy lejos, es para ir y no salir del lugar.
ROCIO
ROCIO, 4-night trip
Verified
6/10 Good
May 25, 2024
Mi esposa y yo íbamos a celebrar nuestro primer aniversario de esposos. Nos fuimos decepcionados de nuestra experiencia con el Hotel el Chital.
Al llegar al hotel no había señalamiento que nos indicará en donde se encontraba la recepción. Esto nos llevo a recorrer el complejo varias veces. Después de caminar varios minutos, identificamos el restaurante donde nos recibió una señora.
Las instalaciones se ve que carecen de manutención, más allá de la limpieza regular. Las sabanas de la cama parecían de cartón y el aire acondicionado, el cual se veía viejo poco enfriaba la cabaña. La regadera y el baño funcionaban bien.
El lugar sólo tenía dos personas como personal y que carecían de experiencia en materia de hotelería. Quien recibe también cocina porque no hay chef. Esto no se nos comentó al momento de reservar, y a pesar de eso se cobraron los platillos como un platillo de restaurante.
Se solicitó un viaje en bote por la laguna que colinda con el hotel, sin embargo nunca se nos informó el costo y al final este tuvo un precio demasiado alto para lo que representaba.
El penúltimo día, nuestra idea era quedarnos en el hotel, pero el servicio de energía eléctrica se fue desde las 5am y volvió hasta tarde, por lo que nos vimos forzados a salir del hotel todo el día en busca de comida, ya que no se cuenta con planta de energía o paneles solares. Mi esposa paso un muy mal rato por esta situación, pues no logró dormir bien.
En general nuestra estancia fue promedio/regular
Fernando Maximiliano Gómez
Fernando Maximiliano Gómez, 4-night trip
Verified
10/10 Exceptional
Apr 24, 2024
La Dueña un primor , atención , hospitalidad , todo divino
DULCE ROCIO
DULCE ROCIO, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2024
Muy bonito y las cabañas están hermosas la vista espectacular.gracias por recibirnos.
Olga
Olga, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2024
Me encantó la estadía en el lugar un lugar placentero
Fernando
Fernando, 4-night trip
Verified
10/10 Exceptional
Mar 19, 2023
El lugar es magico, el contacto con la naturaleza extraordinario pero definitivamente lo mejor del lugar lo hace cada una de las personas que trabajan en El Chital, gracias por estas extraordinarias vacaciones, extrañaremos a Daniel, pero esperamos volver pronto.
MIGUEL
Verified
10/10 Exceptional
Dec 30, 2022
Recomendable, lugar para disfrutar sin el bullicio y amontonamiento de otros sitios, vale la pena