Downtown Cancun’s vibrant energy is palpable at Hotel Alux Cancun. Take advantage of tour and ticket assistance to explore the city, then unwind with a luggage storage service that lets you travel light. Guests appreciate the hotel's 24-hour front desk.
Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
Ultramar Ferry Puerto Juárez - 6 min drive - 3.9 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
La Parrilla - 4 min walk
Church's Chicken - 1 min walk
Subway - 2 min walk
Porky's Tacos - 4 min walk
Las Quekas - 1 min walk
About this property
Hotel Alux Cancun
Hotel Alux Cancun puts you just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Also, Ultramar Ferry Puerto Juárez and Cancun Mall are within a short drive.
Languages
Spanish
At a glance
DONE
Hotel size
30 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property only accepts cash.
Also known as
Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun
Frequently asked questions
Does Hotel Alux Cancun offer free cancellation for a full refund?
Yes, Hotel Alux Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alux Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Alux Cancun?
Sorry, there's no onsite parking at Hotel Alux Cancun.
What are the check-in and check-out times at Hotel Alux Cancun?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Hotel Alux Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What's the area around Hotel Alux Cancun like?
Hotel Alux Cancun is in Downtown Cancun, a short 16-minute walk from Plaza 28 and 4 minutes' walk from Las Palapas Park.
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Hotel Alux Cancun Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Location
Shower
Air conditioning
Reviews
6/10 Okay
Aug 4, 2025
There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator
carlos
carlos, 1-night trip
10/10 Excellent
Dec 23, 2022
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Robbie
Robbie, 1-night trip
2/10 Terrible
Jun 11, 2025
We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.
Phetnikone
Phetnikone, 1-night trip
6/10 Okay
Jan 27, 2024
Noisey but great location.
Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
John
John, 1-night trip
8/10 Good
Aug 10, 2023
It was old school and an authentic experience. Don't ever let the chains take over. They Suck.!!
Brian
Brian, 1-night trip
6/10 Okay
Sep 3, 2023
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Eugene
Eugene, 1-night trip
8/10 Good
Jul 21, 2025
La habitación estaba bien, está bien ubicada.
Jorge
Jorge, 2-night trip
6/10 Okay
Jul 21, 2025
Fue una estancia agradable.
Jorge
Jorge, 1-night trip
10/10 Excellent
Jun 10, 2025
Excelente ubicación
Manuel
Manuel, 2-night trip
8/10 Good
May 20, 2025
sergio
sergio, 1-night trip
8/10 Good
Apr 30, 2025
Leonel
Leonel, 1-night trip
10/10 Excellent
Jan 14, 2025
Michael
Michael, 1-night trip
2/10 Terrible
Oct 3, 2024
MARTIN
MARTIN, 1-night trip
8/10 Good
May 13, 2024
el aire acondicionado muy ruidoso y la tv no encendio
Hugo
Hugo, 1-night trip
2/10 Terrible
Jan 22, 2024
Está cerca de la central pero no había agua caliente, solo fria y bien fria, no volvería a hospedarme a menos que no encontrase otra opción
Cesar Alfonso
Cesar Alfonso, 1-night trip
2/10 Terrible
Dec 21, 2023
Não compensa
Queria apenas um hotel ao lado do terminal ADO. Objetivo atingido, mas este hotel é muuuuito ruim. Atendimento péssimo, com os funcionários atendendo sem vontade, quarto ruim. A noite o barulho da rua não para, com polícia, alarme, gritaria, etc. Se tivesse que ficar por aqui de novo escolheria outro hotel.
Ah, só aceita pagamento em dinheiro.
MARCIO
MARCIO, 1-night trip
2/10 Terrible
Dec 21, 2023
Martin
Martin, 1-night trip
8/10 Good
Dec 14, 2023
Ernesto Abraham
Ernesto Abraham, 1-night trip
6/10 Okay
Dec 12, 2023
Dean
Dean, 1-night trip
2/10 Terrible
Nov 29, 2023
Beatriz
Beatriz, 1-night trip
10/10 Excellent
Nov 25, 2023
Ahi cucarachas en el baños
Riquelmis
Riquelmis, 3-night trip
10/10 Excellent
Oct 23, 2023
Felipe
Felipe, 2-night trip
2/10 Terrible
Oct 12, 2023
No se puede pagar con tarjeta
Cynthia yaylen
Cynthia yaylen, 1-night trip
2/10 Terrible
Sep 28, 2023
No hay papel de baño, la sabana de una cama manchada, la chica de recepción muy lenta