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Hotel Universal

1.5 star property
Hotel within easy reach of Zócalo

Choose dates to view prices

In the heart of Mexico City, Hotel Universal offers a warm welcome with in-room WiFi and free self parking. Guests have praised the 24-hour front desk for its convenience and tour/ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • DVD player
  • Elevator
  • Cable TV service

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free WiFi

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Senior Suite
Hotel Cozumel
Cuauhtémoc
  • Free WiFi
  • Restaurant
  • 24/7 front desk
7.6 out of 10, Good, 1,000 reviews
The price is CNY157
CNY188 total
includes taxes & fees
May 31 - Jun 1
Hotel Cozumel
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About the neighborhood

Map
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270

What's nearby

  • Tlatelolco Archaelogical Site - 10 min walk - 0.9 km
  • Plaza de las Tres Culturas - 14 min walk - 1.2 km
  • Alameda Central - 7 min drive - 3.1 km
  • Metropolitan Cathedral - 12 min drive - 3.4 km
  • Zócalo - 14 min drive - 6.1 km

Getting around

  • Benito Juarez International Airport (MEX) - 12 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 49 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 79 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Misterios Station - 17 min walk
  • Lagunilla Station - 17 min walk
  • Valle Gomez Station - 18 min walk

Restaurants

  • ‪Tortas Gigantes la Villa - ‬5 min walk
  • ‪Las Jurásicas - ‬6 min walk
  • ‪Tortas don juan - ‬4 min walk
  • ‪Meson del Molinero - ‬3 min walk
  • ‪Restaurante Bar El Chicote - ‬3 min walk

About this property

Hotel Universal

At Hotel Universal, you'll be within a 10-minute drive of Palacio de Bellas Artes and Paseo de la Reforma. Guests will have free perks like WiFi and self parking. Also, Basilica of Our Lady of Guadalupe and Angel of Independence Monument are within a short drive.

At a glance

DONE

Hotel size

    • 42 rooms
DONE

Arriving/Leaving

    • Check-in start time: 8:00 AM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 2 PM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite carport and garage
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Cable TV channels

Home comfort

  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

This property accepts cash.

Also known as

Hotel Universal Mexico City

Universal Mexico City

Hotel Universal Hotel

Hotel Universal Mexico City

Hotel Universal Hotel Mexico City

Frequently asked questions

Does Hotel Universal offer free cancellation for a full refund?

Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Universal?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Universal?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Universal?

Check-in start time: 8:00 AM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What's the area around Hotel Universal like?

Hotel Universal is in Cuauhtémoc, a short 12-minute walk from Tlatelolco Archaelogical Site.

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Reviews

Reviews

8.2

Very Good

8.2

Cleanliness

7.2

Location

8.2

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Cheap, clean and near the airport

Cheap yet clean and in a good spot of town
Tyrus, 1-night trip
Verified

10/10 Exceptional

rbojr

clean comfortable great staff hot water
robert, 6-night trip
Verified

10/10 Exceptional

rbojr

clean comfortable excellent staff hot water
robert, 1-night trip
Verified

10/10 Exceptional

The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Ron, 1-night trip
Verified

8/10 Very good

rbojr

the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
robert, 7-night trip
Verified

4/10 Fair

The staff was helpful. The bed was ok. The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Doug, 1-night trip
Verified

10/10 Exceptional

A good choice for a short stay
Alina, 3-night trip
Verified

10/10 Exceptional

I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Nathalie, 5-night trip
Verified

10/10 Exceptional

rbojr

amazing beautiful mexico city
robert, 7-night trip
Verified

2/10 Poor

Young woman hanging around roaming the halls late at night past 1am
Orville, 1-night trip
Verified

4/10 Fair

El recepcionista es muy grosero. Se le pidió de forma amable si podía ayudar a instalar el chromcast al televisor de la habitación y respondió muy grosero y homofóbico...
Jose, 1-night trip
Verified

2/10 Poor

Horrible!Es imposible que te dejen sin agua caliente y que al llamar para saber cuánto tiempo tomará que regrese, simplemente te digan: "va a tardar" sin darte una explicación o tiempo de resolución. NUNCA SE HOSPEDEN AQUÍ, ES VIEJO, HUELE HORRIBLE, TIENE ANIMALES EN LA ALFOMBRA Y COLCHÓN, NI POR NECESIDAD LO TOMEN COMO OPCIÓN
Fernando, 1-night trip
Verified

8/10 Very good

Bien todo. Resuelves
Elizabeth, 1-night trip
Verified

4/10 Fair

es un motel con baja calidad
ramon ferreiro, 3-night trip
Verified

8/10 Very good

En lo general bien
Rikardo, 1-night trip
Verified

8/10 Very good

El precio y el check in me resultaron muy convenientes para mi visita.
Gladys, 2-night trip
Verified

10/10 Exceptional

Siempre la atención es muy cálida
omar, 1-night trip
Verified

10/10 Exceptional

Muy padre

Pues a mi me agrado mucho muy tranquilo todo bien definitivamente si regresaría otra vez
Elvia, 1-night trip
Verified

8/10 Very good

Buen servicio buena ubicación lugar bastante cómodo para pasar una buena noche
Ismael, 1-night trip
Verified

6/10 Good

Para su precio la verdad está muy bien, lo único malo que ví es que al tener poca ventilación mi habitación había un olor feo
Ihosbanny, 6-night trip
Verified

10/10 Exceptional

la limpieza es buena, y el personal es atento
Carlos, 1-night trip
Verified

10/10 Exceptional

Es tranquilo
Javier, 1-night trip
Verified

10/10 Exceptional

Le falta limpieza
omar, 1-night trip
Verified

2/10 Poor

Pésimo servicio hay parejas que sólo van a tener sexo y son muy ruidosas
José Luis, 1-night trip
Verified

10/10 Exceptional

Me seguira gustando te atienden con gran atencio
Elizabeth, 1-night trip