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Hotel Hacienda Cancun

2.5 star property
Hotel with outdoor pool, near Las Palapas Park

Choose dates to view prices

Surrounded by the lush greenery of Las Palapas Park, Hotel Hacienda Cancun offers a tranquil escape. Enjoy an outdoor pool with sun loungers, connect to WiFi in public areas or unwind on the picturesque terrace amidst a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Vending machine
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY223
CNY301 total
includes taxes & fees
Nov 17 - Nov 18

Room options

View all photos for Standard Room

Standard Room | Soundproofing, iron/ironing board, bed sheets

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

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The price is CNY266
CNY353 total
includes taxes & fees
Nov 25 - Nov 26
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About the neighborhood

Map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Plaza Las Americas - 5 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 8 min drive - 2.8 km
  • Cancun Mall - 9 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Parrilla - ‬3 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪La Casona - ‬4 min walk
  • ‪Los Pescaditos - ‬2 min walk

About this property

Hotel Hacienda Cancun

At Hotel Hacienda Cancun, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. An outdoor pool, a terrace, and a garden are other highlights.

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Hotel Hacienda Cancun offer free cancellation for a full refund?

Yes, Hotel Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Cancun?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Hacienda Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Hacienda Cancun?

Sorry, there's no onsite parking at Hotel Hacienda Cancun.

What are the check-in and check-out times at Hotel Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Hacienda Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Hotel Hacienda Cancun and nearby?

Hotel Hacienda Cancun has an outdoor pool and a garden.

What's the area around Hotel Hacienda Cancun like?

Hotel Hacienda Cancun is in Downtown Cancun, a short 11-minute walk from Plaza 28 and 4 minutes' walk from Las Palapas Park.

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Reviews

Hotel Hacienda Cancun Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.6

Staff & service

7.6

Eco-friendliness

6.6

Property conditions & facilities

Reviews

2/10 Poor

Truly grim

Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom.
Bronagh, 1-night trip

4/10 Fair

Torneira tanque sem agua, chuveiro pouca água. Barulho de bip estranho
Eric, 4-night trip

6/10 Good

Hotel centrico no es para vacaciones

Es un hotel viejo. Pero bien ubicado en la parte central de cancun. No es recomendable para vacaciones
Daniel E, 1-night trip

6/10 Good

No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay.
Margarita Guerra, 1-night trip

6/10 Good

Regular

Es un hotel bastante regular, no ofrece las mejores instalaciones o algo de lujo pero está muy bien para el precio, si lo que buscas es solo un lugar a donde llegar a dormir y ya este hotel es perfecto. Lo único negativo es que no tiene wifi en las habitaciones
Jose Alfredo, 4-night trip

10/10 Exceptional

Exelente opción para hospedarse en cancun
Eli, 5-night trip

6/10 Good

Personnel de la réception très sympathique mais la chambre très basique.
BENOIT, 4-night trip

10/10 Exceptional

Super hotel, if you want to go in Cancun and close to downtown it's the best one
Franck, 7-night trip

8/10 Very good

Nice place and comfy
Eden, 1-night trip

6/10 Good

Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.
Shelline, 5-night trip

10/10 Exceptional

Está en buena ubicación y sus al rededores tranquilos
Diana, 1-night trip

4/10 Fair

Es un hotel viejo y descuidado, la habitación muy incómoda, la cortina del baño de la regadera muy sucia, me dio mucho asco, hay termitas en el cuarto, la alberca lucía muy sucia, pésimo hotel
ALONSO, 1-night trip

10/10 Exceptional

Excelente lugar
Aldrin, 1-night trip

8/10 Very good

Muy limpio!

La verdad me encanta la limpieza, y q el personal es muy amable! Esta muy bien ubicado!
Quintin, 2-night trip

10/10 Exceptional

Excelente lugar muy limpio y tranquilo
Aldrin, 1-night trip

4/10 Fair

No regresaría

Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores. Muy caro para lo que ofrece
Ma Magdalena, 1-night trip

10/10 Exceptional

The staff were very helpful and polite even when i locked myself out of my a few times 😃
Wayne, 3-night trip

10/10 Exceptional

Everything was really good and clean and tidy and were really helpful
Wayne, 1-night trip

2/10 Poor

Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Miguel, 1-night trip

10/10 Exceptional

Excelente ubicación limpieza
Merlys, 2-night trip

10/10 Exceptional

It was good to stay for one night :)
Misa, 1-night trip

8/10 Very good

me gustó, pero hay varios factores como el wifi no llega a las habitaciones,
Luvia Guadalupe, 3-night trip

4/10 Fair

Muy malo. Ofrece wifi pero solo en recepción hay. Es publicidad engañosa. No regresaría Habitación con mal olor. Baños sucios. Muy malo todo.
Ruben, 1-night trip

6/10 Good

La habitación tenía mal olor, aunque hay letreros de espacio libre de humo, se nota que la gente fuma dentro de las habitaciones y en otra tenía olor raro como a insecticidas. En general el hotel está bien para ir a dormir.
Fernando, 7-night trip

8/10 Very good

Buena ubicación
Clara, 3-night trip