Hotel Hacienda Cancun

2.5 star property
Hotel with outdoor pool, near Las Palapas Park

Choose dates to view prices

Photo gallery for Hotel Hacienda Cancun

TV
Outdoor pool, sun loungers
Reception
TV
Standard Room | Soundproofing, iron/ironing board, bed sheets
Surrounded by the lush greenery of Las Palapas Park, Hotel Hacienda Cancun offers a tranquil escape. Enjoy an outdoor pool with sun loungers, connect to WiFi in public areas or unwind on the picturesque terrace amidst a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Vending machine
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY196
CNY267 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Plaza Las Americas - 3 min drive - 2.1 km
  • Cancun Mall - 4 min drive - 2.8 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Pescaditos - ‬2 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪La Parrilla - ‬3 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪Porky's Tacos - ‬4 min walk

About this property

Hotel Hacienda Cancun

At Hotel Hacienda Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. An outdoor pool, a terrace, and a garden are other highlights.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance

ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping

MONETIZATION_ON

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

HELP_OUTLINE

Frequently asked questions

Does Hotel Hacienda Cancun offer free cancellation for a full refund?

Yes, Hotel Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Cancun?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Hacienda Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Hacienda Cancun?

Sorry, there's no onsite parking at Hotel Hacienda Cancun.

What are the check-in and check-out times at Hotel Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Hacienda Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Hotel Hacienda Cancun and nearby?

Hotel Hacienda Cancun has an outdoor pool and a garden.

What's the area around Hotel Hacienda Cancun like?

Hotel Hacienda Cancun is in Downtown Cancun, a short 11-minute walk from Plaza 28 and 4 minutes' walk from Las Palapas Park.

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Hotel Hacienda Cancun Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

Nice place and comfy
1-night trip

10/10

It was good to stay for one night :)
1-night trip

10/10

Everything was really good and clean and tidy and were really helpful
1-night trip

10/10

The staff were very helpful and polite even when i locked myself out of my a few times 😃
3-night trip

8/10

It's a decent enough room for the money except they don't really have any place to put your items except for one spot
1-night trip

6/10

Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.
5-night trip

2/10

Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
4-night trip

6/10

Es un hotel bastante regular, no ofrece las mejores instalaciones o algo de lujo pero está muy bien para el precio, si lo que buscas es solo un lugar a donde llegar a dormir y ya este hotel es perfecto. Lo único negativo es que no tiene wifi en las habitaciones
4-night trip

6/10

Personnel de la réception très sympathique mais la chambre très basique.
4-night trip

8/10

10-night trip

10/10

Está en buena ubicación y sus al rededores tranquilos
1-night trip

8/10

1-night trip

4/10

Es un hotel viejo y descuidado, la habitación muy incómoda, la cortina del baño de la regadera muy sucia, me dio mucho asco, hay termitas en el cuarto, la alberca lucía muy sucia, pésimo hotel
1-night trip

10/10

Excelente lugar
1-night trip

8/10

La verdad me encanta la limpieza, y q el personal es muy amable! Esta muy bien ubicado!
2-night trip

8/10

1-night trip

4/10

1-night trip

10/10

Excelente lugar muy limpio y tranquilo
1-night trip

8/10

3-night trip

4/10

Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores. Muy caro para lo que ofrece
1-night trip

2/10

Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
1-night trip

6/10

2-night trip

8/10

1-night trip

10/10

Excelente ubicación limpieza
2-night trip

8/10

me gustó, pero hay varios factores como el wifi no llega a las habitaciones,
3-night trip