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Gaia Hotel Tulum

2.5 star property
Tulum hotel with outdoor pool

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Photo gallery for Gaia Hotel Tulum

Outdoor pool
Property grounds
Double Room, 1 Double Bed | Balcony
Exterior
Interior
Near the stunning Gran Cenote, Gaia Hotel Tulum offers an unforgettable getaway. Explore the lush garden, take a dip in the outdoor pool, and enjoy cycling and ecotours nearby. With free self parking, bike rentals available on-site, multilingual staff to assist you with tour tickets or local tips.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Microwave in a common area
  • Refrigerator in a common area
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room, 2 Double Beds

In-room safe, free WiFi

Standard Triple Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Budget Room

In-room safe, free WiFi

Budget Room

Highlights

Air conditioning
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View

Balcony

Family Room, 2 Bedrooms, Garden View

Highlights

Yard
Air conditioning
TV
2 bedrooms
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Double Room, 1 Double Bed

In-room safe, free WiFi

Double Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Pool View

In-room safe, free WiFi

Standard Pool View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed
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About the neighborhood

Map
Manzana 33 Lote2 Colonia La Veleta, Tulum, QROO, 77780

What's nearby

  • Gran Cenote - 7 min drive - 6.1 km
  • Tulum National Park - 7 min drive - 5.6 km
  • Temple of Doom - 9 min drive - 3.9 km
  • Tulum Mayan Ruins - 11 min drive - 6.3 km
  • Playa Paraiso - 11 min drive - 7.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 41 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬12 min walk
  • ‪Asian Bodega - ‬15 min walk
  • ‪El Camello Jr - ‬12 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬8 min walk

About this property

Gaia Hotel Tulum

At Gaia Hotel Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Tulum Beach and Tulum National Park are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8 AM - 10 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • This hotel’s reception hours are 7 AM-11 PM.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Ecotours
  • Cave exploring nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Breakage deposit: USD 40.00 per stay (for stays between 20 December - 14 January)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gaia Tulum Hotel
Gaia Tulum
Gaia Tulum
Gaia Hotel Tulum Hotel
Gaia Hotel Tulum Tulum
Gaia Hotel Tulum Hotel Tulum

Frequently asked questions

Does Gaia Hotel Tulum offer free cancellation for a full refund?

Yes, Gaia Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gaia Hotel Tulum?

Yes, there's an outdoor pool.

Are pets allowed at Gaia Hotel Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Gaia Hotel Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Gaia Hotel Tulum?

Yes, an airport shuttle is available. The charge is USD 140 per vehicle one way.

What are the check-in and check-out times at Gaia Hotel Tulum?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon.

What is there to do at Gaia Hotel Tulum and nearby?

Have fun during the warmer months with activities nearby such as ziplining. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

What's the area around Gaia Hotel Tulum like?

Gaia Hotel Tulum is in Tulum City Center, a short 12-minute walk from Holistika Art Walk.

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Gaia Hotel Tulum Reviews

Reviews

7.0

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10

Vi fick byta boende till Villas Akalan, och vi var nöjda med bytet. Villas Akalan låg nära till sevärdeheter som Maya ruinerna i Tulum och Cenotes. Nära till Tulums centrum och restauranger. Lugnt och fint!
5-night trip

4/10

I would not recommend this hotel. Staff is not friendly, no clean water, it is salty being filtered. No towels in room
1-night trip

6/10

Seria bueno que pusieran un apartado en la piscina para niños, de todo lo demás OK
1-night trip

8/10

Es un hotel muy practico cuando se pretende ir a pasear o realizar tours. Las habitaciones son pequeñas pero relativamente comodas, ya que practicamente es para llegar a dormir. Muy bonita decoración incluyendo la piscina. En terminos generales este hotel esta muy bien para vacacionistas o personas que esten de paso.
1-night trip

8/10

Las habitaciones un poco estrechas, el lugar muy agradable y el personal muy atento y amable.
2-night trip

6/10

No tiene servicio extra como un lobby propiamente dicho. Hay un cuarto de palitos y una lona con mesas y sillas. Un refri viejo y una alacena con cadena y candado
2-night trip

6/10

Fantastic staff who are very friendly and helpful. The accommodation was just a bit further from town than a I would have liked which meant we needed a taxi to go out. The rooms were too small for my taste. Pool looked great but it rained a lot of the time so we didn’t manage to use it.
4-night trip

8/10

Als Hotel Gaia / Tulum kann man diese Unterkunft nicht bezeichnen, da es 38 See Container 8x 2,75 m aufeinander gestapelt sind ( alles sehr beengt).. Und keinerlei Verpflegung / Frühstück, nicht mal Kaffee gibts . Zu weit ausserhalb des Ortes, 1/2 h laufen bis Busbhf. , 1/4 h laufen bis zur nächsten Tanke. Verkehrsreiche Straße direkt neben der Unterkunft.. aber als aussgleich schöner Garten mit Pool.

2/10

Es un "Hotel" armable tipo casa rodante, extremadamente pequeño que no puedes ni caminar o poner la maleta; el está sucio y con mal olor, el area donde escurre el agua de la regadera estaba tapado y sucio, no había jabón; también esta muy mal ubicado ya que pasa aún los trailer y autos duro haciendo mucho ruido; en general es muy ruidosos debido a sus paredes de metal o plástico; no lo recomienden jamás y menos si el huésped lleva menores!!! El peor hotel en el que he estado!!

6/10

bien, nadamas lo couapmos para dormer, la alberca estaba sucia

8/10

Fui aTulum a una boda en la playa y no quería pagar por quedarme cerca. Este hotel está perfecto para estancias cortas en donde no se buscan lujos. La cama tiene buena tamaño, el baño está completo y chiquito. La alberca está de muy buen tamaño aunque no te invita a pasar el día ahí. No hay servicio de restaurante ni nada que comer. Sólo hay una máquina expendedora de comida chatarra y refrescos. Si lo hubiera sabido pude haber planeado mejor. La zona está bien pero no hay nada cerca.
2-night trip

8/10

Staff was Friendly and a Nice Place... Pool was Excellent....
3-night trip

8/10

Buena estancia viaje con la familia en todo momento su personal nos ayudo a buscar buenas opcione para trasladarnos y recomendaciones para la comida
4-night trip

8/10

Los empleados fueron muy amables de principio a fin, las habitaciones son un poco incómodas pero como íbamos en un viaje rápido nos sirvió muy bien por su buena ubicación con respecto a la zona comercial de Tulum.
1-night trip

8/10

Bueno
1-night trip

8/10

estuvo bien para lo que necesitamos. Un poco reducido el espacio de la recamara, pero limpio.
2-night trip

6/10

My wife and I frequent Tulum, every year..and have always rented the same place..and we decided to switch it up a bit this year..and try Giana..we always have to beds..as we enjoy a sound and seperate sleep...the hotels was on the southern out skirts of city...so if your walking..this could be a problem...checkin was fine...the room felt odd"...sort of being in a cabin on a ship....I finally realized this was a " container hotel"..so it was cool..to see such an assembly of 2 floors, and 20 plus units...but lacking outlets...and false ceilings and walls...took a bit to get use to....the pools is awesome for a person who likes to do laps like me...they have a small guest hut...where you have access to a fridge and coffee machine..microwave too....
1-night trip

6/10

HOTEL CENTRICO EN TULUM, MUY BÁSICO PERO IDEAL PARA UNAS CUANTAS NOCHES EN TULUM, BIEN UBICADO Y LAS HABITACIONES CÓMODAS.
4-night trip

2/10

This hotel was a total rip-off. The rooms were tiny, the breakfast was one of the worst I had every seen, and the staff were extremely misinformed about local attractions. The fat fellow who worked the front dest one morning sent us on a 5 km wild goose chase down the wrong end of a busy highway rather than calling for a taxi that would have immediately led us to the Sian Kah Biosphere Reserve. Also for the price we paid for the room, we should have had a five star hotel right next to the beach, instead we got a modular room made of a shipping container with a bed that was not large enough for 2 people. The breakfast consisted of an apple, an orange, and a bun of sweet bread (all self service, they didn't even bother to slice the fruit). The hotel was also in a remote spot on the edge of a busy highway (not the most attractive, interesting, or quiet spot for a beach vacation). Would accept all of these downsides if the price had been about 10% of what I was charged. Overall, this was terrible value for the totally unjustified, extortionate, price charged.
2-night trip

10/10

This hotel is only a 15 minute walk out of town set back just off the main highway so its in a quieter location than in town. The rooms are clean & all have outside seating on the veranda some overlooking the pool. Staff are very friendly & helpful. The pool is large & gets the sun most of the day. You can also rent bikes too. Breakfast is included also. Would stay here again if I returned to Tulum.
3-night trip

8/10

El hotel resulta muy conveniente para descansa en su alberca después de un día fuera en una de las muchas actividades que se pueden realizar en la zona. Ofrece un café y pan dulce tradicional por la mañana, pero para cualquier comida hay que salir al pueblo de Tulum que está muy cercano.
7-night trip

8/10

ÇAgradable sorpresa todo lo que incluyen y aprovechan los espacios la alberca limpísima wifi...muy bien
1-night trip

8/10

Quiet and safe area. The room is small but still can fit two large luggages. Bathroom has some sewage smell initially but it will be okay after you tweak the fan. Saw mosquitoes in the room and i had plenty of mosquito bites after a night. Wifi wont work if you have the metal curtain down which is pretty inconvenient as anyone can look into our room. This will be good if youre looking for a budget stay in Tulum.
3-night trip

6/10

Ideal para ahorrar dinero. Alquilar un auto es esencial para conectar con el centro que esta alejado. La zona de la pileta muy bien. Los cuartos RE pequeños . ATENCIÓN! Los cuartos son containers. La atención del personal muy bien y amables. El descuento que ofrecen en paraíso beach no es tal.
2-night trip

4/10

uncomfortable according to the Price, very small room and bathroom, no place for luggage
2-night trip