In the heart of Downtown Cancun, Hotel Jardin Cancun offers a welcoming stay. With free self parking and express check-out, your trip is off to a seamless start. Take advantage of laundry facilities, in-room WiFi and tour assistance during your visit.
Reviews
7.67.6 out of 10
Good
Popular amenities
Laundry facilities
24/7 front desk
Free parking
Air conditioning
Free WiFi
Main amenities (7)
Daily housekeeping
24-hour front desk
Air conditioning
Self-serve laundry
Luggage storage
Tour/ticket assistance
TV in a common area
Feel at home (6)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Free self parking
Free toiletries
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Family Triple Room, Multiple Beds
Puerto Cancun Marina Town Center - 4 min drive - 2.8 km
Ultramar Ferry Puerto Juárez - 4 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 23 min drive
Tulum Intl. Airport (TQO) - 149 min drive
Restaurants
McDonald's - 7 min walk
Puente Puerto Juárez - 11 min walk
Taqueria Bonampak - 8 min walk
Cremeria Ysalchichoneria 4 Hermanos - 10 min walk
Fantasy - 7 min walk
About this property
Hotel Jardin Cancun
At Hotel Jardin Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Free perks include WiFi and self parking. Also, Puerto Cancun Marina Town Center and Plaza Las Americas are within a short drive.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
28 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
LOB_HOTELS
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
1 building/tower
Television in common areas
ROOM
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Cleaning supplies
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 79.20 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Jardin Cancun
Jardin Cancun
HELP_OUTLINE
Frequently asked questions
Are pets allowed at Hotel Jardin Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Jardin Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Jardin Cancun?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Hotel Jardin Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What's the area around Hotel Jardin Cancun like?
Hotel Jardin Cancun is a short 10-minute walk from Mercado 23 and 18 minutes' walk from Benito Juarez Municipal Building.
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Hotel Jardin Cancun Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Shower
Elevator
Service staff
Budget
Bathroom
Taxi
Bed
Reviews
8/10 Good
Jul 21, 2025
Def a budget place to stay. Family of 5 Spent one night on our way to Playa Del Carmen. Not bad.
TX
TX, 1-night trip
8/10 Good
Mar 14, 2025
Nice hotel, great staff. A bit noisy and location was easy to get to but a little uncomfortable at night.
Patricia
Patricia, 4-night trip
10/10 Excellent
Jan 21, 2025
My stay was really great. I recommend!
Nonso
Nonso, 7-night trip
10/10 Excellent
Apr 28, 2025
Not a lot to say
Rodolfo
Rodolfo, 1-night trip
8/10 Good
Mar 16, 2025
For a few nights it was pretty okay. Getting hot water was a mixed bag. Beds were comfortable. On our last night we had a small accident in the room and they were really chill and helpful. Even though the communication was in Spanish they were really understanding
Yuri
Yuri, 3-night trip
8/10 Good
Mar 6, 2025
.
Itzel
Itzel, 1-night trip
8/10 Good
Apr 1, 2025
This was a great stop for the night, returning from Isla Mujeres with members of our party needing to catch a flight that they wouldn’t be able to make with the first ferry. We checked in at 11pm, the staff was very friendly and efficient. Most of our party was picked up by shuttle at 5:30am, the front desk staff was very helpful. We went back to bed as our shuttle wasn’t until 10am. Only negative was at 7:15am someone was playing loud music, eventually it was turned down, but you could hear it through the walls. For the price, this is a great stop if all you need is a place to sleep. We were advised the area was unsafe, but never felt that way. Would recommend staying here for anyone that needs a cheap clean bed for the night.
Jennifer
Jennifer, 1-night trip
2/10 Terrible
Aug 29, 2024
Not safe area for visitors
Ian
Ian, 1-night trip
8/10 Good
Sep 26, 2024
The staff would need to be more active and outgoing
Esteban
Esteban, 1-night trip
10/10 Excellent
Feb 2, 2024
Excelent
Alejandro
Alejandro, 8-night trip
8/10 Good
Aug 2, 2024
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
Guillermina
Guillermina, 2-night trip
8/10 Good
Oct 29, 2024
The neighborhood isn't safe
Hyleim
Hyleim, 1-night trip
8/10 Good
Aug 2, 2024
I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
Guillermina
Guillermina, 1-night trip
6/10 Okay
Nov 26, 2024
There bug sprays,or cleaning sprays are terrible.
They are so overpowering ,you cough
Continually.
5Lexi
5Lexi, 2-night trip
10/10 Excellent
Jan 11, 2024
good
Lionel
Lionel, 1-night trip
4/10 Poor
Apr 24, 2024
It was a slum.
Ian
Ian, 1-night trip
2/10 Terrible
Feb 28, 2024
The staff was very noisy and not very helpful.
Donald
Donald, 1-night trip
2/10 Terrible
Feb 24, 2024
This is definitely not a place for ladies
Alexis
Alexis, 1-night trip
8/10 Good
Jun 7, 2024
No elevator made it hard.
Monica
Monica, 1-night trip
2/10 Terrible
Dec 22, 2023
Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Seungjin
Seungjin, 1-night trip
10/10 Excellent
Mar 29, 2024
Ok
María Fernanda
María Fernanda, 1-night trip
2/10 Terrible
Nov 24, 2023
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.
Eric
2/10 Terrible
Dec 26, 2023
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Eskinder
Eskinder, 7-night trip
8/10 Good
Feb 26, 2024
Cold water is not strong enough in my room number 30
Paul
Paul, 7-night trip
10/10 Excellent
May 12, 2024
I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀