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Best Service Suites at Times Square

3.5 star property
Hotel with spa, near Berjaya Times Square

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Photo gallery for Best Service Suites at Times Square

Business center
Outdoor pool
Outdoor pool
In-room safe, desk, soundproofing, iron/ironing board
Property amenity
In the heart of Kuala Lumpur, Best Service Suites at Times Square offers a vibrant retreat. Relax with a massage at the spa or enjoy activities like racquetball/squash. Unwind by the poolside bar, take advantage of in-room WiFi, and explore nearby Pavilion Kuala Lumpur and KLCC Park.

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center

Feel at home (6)

  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Separate bathtub and shower
  • Television
The current price is CNY498
CNY605 total
includes taxes & fees
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Separate bathtub and shower
Private bathroom
Microwave
Free bottled water
Satellite channels
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | Hallway

Premier Room

Highlights

Soundproofed
Air conditioning
Kitchenette
TV
Separate bathtub and shower
Private bathroom
Microwave
Free bottled water
  • 61 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
TV
2 bedrooms
Separate bathtub and shower
Private bathroom
  • 99 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room

TV

Superior Room

Highlights

Soundproofed
Air conditioning
TV
Separate bathtub and shower
Private bathroom
Microwave
Free bottled water
Satellite channels
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

Highlights

Soundproofed
Air conditioning
TV
Separate bathtub and shower
Private bathroom
Microwave
Free bottled water
Satellite channels
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
1 Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 2 min drive - 1.2 km
  • Petronas Twin Towers - 2 min drive - 1.9 km
  • KLCC Park - 3 min drive - 1.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 24 min walk
  • Kuala Lumpur Masjid Jamek Station - 27 min walk
  • Imbi Station - 3 min walk
  • Hang Tuah Station - 6 min walk
  • Bukit Bintang Station - 7 min walk

Restaurants

  • ‪4 Fingers Crispy Chicken - ‬5 min walk
  • ‪Taste of Asia Food Court - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Service Suites at Times Square

Best Service Suites at Times Square puts you in a great location, within just a 10-minute walk of Berjaya Times Square and Jalan Alor. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a fitness center are other highlights. Public transportation is just a short walk: Imbi Station is 3 minutes and Hang Tuah Station is 6 minutes.

Languages

Arabic, English, Hindi, Malay

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 45 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Reception, East Tower A]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MYR 6 per day)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Racquetball/squash

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Parking

  • Self parking costs MYR 6 per day

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Service Suites Times Square Aparthotel Kuala Lumpur
Best Service Suites Times Square Aparthotel
Best Service Suites Times Square Kuala Lumpur
Best Service Suites Times Square
Service Suites Times Square
Service Suites At Times Square
Best Service Suites at Times Square Hotel
Best Service Suites at Times Square Kuala Lumpur
Best Service Suites at Times Square Hotel Kuala Lumpur

Frequently asked questions

Is there a pool at Best Service Suites at Times Square?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Best Service Suites at Times Square?

Sorry, pets aren't allowed.

Is parking offered on site at Best Service Suites at Times Square?

Yes. Self parking costs MYR 6 per day.

What are the check-in and check-out times at Best Service Suites at Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Best Service Suites at Times Square and nearby?

Onsite recreation at Best Service Suites at Times Square includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Best Service Suites at Times Square also has a sauna and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Best Service Suites at Times Square?

Yes, there's an onsite restaurant.

What's the area around Best Service Suites at Times Square like?

Best Service Suites at Times Square is a short 3-minute walk from Imbi Station and 2 minutes' walk from Berjaya Times Square.

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Best Service Suites at Times Square Reviews

Reviews

5.2

4.8/10

Cleanliness

4.4/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Poor

Tan Boon, 1-night trip

2/10 Poor

やっていない施設

感想？冗談はよして下さい。 当日に行ったら、もうやっていなかった施設です。最低です。評価も何も無い。 クレームをメイルで入れて、電話も２回して、１週間経っても返金状況を何も連絡してこない、貴社の窓口の評価ならできますよ。早く、返金確認位は入れて下さい。
Motoyuki, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

4/10 Fair

ホテルではない

ホテルではなく、アパートメントを短期滞在者に貸しだしているシステムと思います。なので、チェックイン時、チェックアウト時は管理人に電話が要ります。ホテルのサービスを求める方はやめておいたほうが良いでしょう。 このシステムは初見では混乱しますが、ただ、立地は非常によく、かつ、私の泊まった部屋は高層階（40F）だったので、景色もよく、その点は満足してます。 なお、Times Squareには、ホテルもあり、ホテルは西側、アパートメントは東側のビルになります。
This review was submitted before 2018 and has not been verified.

2/10 Poor

Not recommended

There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.
This review was submitted before 2018 and has not been verified.

2/10 Poor

No room available

Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Awful Service

Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...
This review was submitted before 2018 and has not been verified.

2/10 Poor

TV and clock not working, toilets jammed

I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted
This review was submitted before 2018 and has not been verified.

2/10 Poor

Close to shopping mall

Check in process was the worst experience we have ever had, no desk just a man waiting with our room cards, was asked to hand over money for room keys and because I asked for a receipt had to walk to opposite side of shopping mall and up 6 floors, booked multiple rooms and they were all on different floors that we couldn't access and no phone to communicate between rooms, rooms and the floors smelt very badly of cigarettes, not good when you have children- I was disgusted by this and also had headaches from the smell, the layout of the room was great and very spacious but we wouldn't book again because of the previously mentioned concerns- we were very happy when our stay was over which isn't what you want when you are on holidays
This review was submitted before 2018 and has not been verified.

6/10 Good

Great location to nearest train station.

Had to wait outside for agent to bring guess into lobby. No one to attend to. Requested bed types and actual are different. Given two towels for three guests. Requested for extra but never replenished at all.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

The stay is generally fair to good. The aircon was not cold. And it was noisy at time. But the location is good because it near the shopping belt of KL.
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

2/10 Poor

Worst.

We rent 3 Tripple rooms. We came early morning and wish to leave our luggage before check in, but they have no check in counter, so we have to call the apt owner and wait outside the lobby for 3.5 hours just to leave our luggage. As no sitting area, we have to wait outside the lobby, sit on the floor like bums. This is the worst experience I ever had staying in hotel. The room is standard with extra mattress without bed sheet nor blanket, only dirty pillows without pillow's cover, though actually we rent Tripple rooms, we finally sleep together on 1 king size bed.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Please add more TV channels to choose.

Not many channels can choose on TV.When night time Its quiet boring.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great location

Great location , convenient and nice room
This review was submitted before 2018 and has not been verified.

4/10 Fair

The check in was horrible n room cleaning was limited.
This review was submitted before 2018 and has not been verified.

6/10 Good

Check inconvenient and confusing

This review was submitted before 2018 and has not been verified.

4/10 Fair

Property not that clean...there were small cockroaches in the bathroom... check in was delayed by 30mins. Deposit required for key was not mentioned.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

An excellent service that you are looking for!

I am satisfied with the service given by Mr Abdul Karim the hotel agent that made our stay in the hotel very comfortable and looking forward to stay in the Times Square Hotel service apatment.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Ideale ligging.

Het hotel ligt in de gouden driehoek van Kuala Lumpur en je kan vanuit je Hotel lopend de Petronas twintowers bezoeken. De monorail stopt direct voor de deur dus ideaal om uitstapjes te maken.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Karim, the Legend

We were fortunately lucky to have Karim who waited for us to arrive, to hand over the cards, we were over an hour late due to our flight being delayed an hour. We also had to leave at 5.30 in the morning and he was there to refund our deposit when we handed him back the swipe cards. We had no problems and enjoyed the privacy of not having to hand back the keys every time we left our room.