At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you're just a stone's throw from Castle Keep and Chinatown. Enjoy golfing on site, unwind with dry cleaning/laundry services or treat yourself to a rejuvenating spa experience at Mineral House. With an indoor pool and multilingual staff available to help plan your day out in the city.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Hot tub
24-hour room service
Massage/treatment rooms
Conference center
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY547
CNY547
CNY657 total
includes taxes & fees
Aug 31 - Sep 1
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Standard Room, 1 King Bed, Club lounge access
Standard Room, 1 King Bed, Club lounge access
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
32 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Club lounge access
Standard Room, 2 Double Beds, Club lounge access
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
32 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed, Club lounge access
Standard Room, 1 Queen Bed, Club lounge access
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
28 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
9.69.6 out of 10
Exceptional
14 reviews
(14 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
32 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 Bedroom, Club lounge access
Suite, 1 Bedroom, Club lounge access
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
57 sq m
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 King Bed with Sofa bed
Standard Room, 1 King Bed with Sofa bed
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
32 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room
Standard Room
9.69.6 out of 10
Exceptional
19 reviews
(19 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
28 sq m
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed
Standard Room, 1 Queen Bed with Sofa bed
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
28 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
10.010.0 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
32 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Queen Bed (Separate Bath)
Standard Room, 1 Queen Bed (Separate Bath)
9.29.2 out of 10
Wonderful
25 reviews
(25 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
27 sq m
Sleeps 2
1 Queen Bed
View all photos for 1 King Junior Suite Lounge Access
1 King Junior Suite Lounge Access
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
36 sq m
Sleeps 4
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible
Standard Room, 1 Queen Bed, Accessible
8.48.4 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
28 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)
Standard Room, 1 Queen Bed (Double Rain Shower)
9.29.2 out of 10
Wonderful
24 reviews
(24 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
Premium bedding
32 sq m
Sleeps 2
1 Queen Bed
View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access
Crowne Plaza Newcastle - Stephenson Quarter by IHG
At Crowne Plaza Newcastle - Stephenson Quarter by IHG, you'll be just a 5-minute drive from St. James' Park and Quayside. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and Hawthorn Restaurant serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Central Station is 6 minutes and Central Station is 7 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (GBP 12 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 12 per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel
Frequently asked questions
Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.
What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?
Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?
Yes, there's an onsite restaurant, Hawthorn Restaurant.
What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?
Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Shower
Food
Lobby
Bed
Bathroom
Spa
What guests liked
The spa facilities, including the pool, steam room, and jacuzzi, were a highlight of the stay and provided a pleasant experience. (26 reviews)
Breakfast offered a plentiful and excellent selection of fresh food with good quality options. (41 reviews)
The pool was a great way to cool down, with many guests enjoying its use and appreciating its cleanliness. (21 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 29, 2025
Lovely hotel with fantastic facilities.
Beth
Beth, 1-night trip
10/10 Excellent
Jun 13, 2025
Great place to stay
Alvin
Alvin, 1-night trip
10/10 Excellent
Jun 22, 2025
An excellent place to stay with your family.
Alan
Alan, 1-night trip
8/10 Good
Aug 4, 2025
The place got nice decorations, clean, nice swimming pool, big room.
Supapan
Supapan, 2-night trip
10/10 Excellent
Jul 24, 2025
Excellent hotel, staff were very helpful and room was top notch. Great location that is near train station.
Stephen
Stephen, 2-night trip
10/10 Excellent
May 24, 2025
Everything was excellent from the spa to bar and restaurant.
Caroline
Caroline, 2-night trip
10/10 Excellent
Apr 30, 2025
Amazing Hotel,
Tony
Tony, 1-night trip
10/10 Excellent
May 24, 2025
Good location for train station. Nice pool and friendly staff.
Samantha
Samantha, 1-night trip
10/10 Excellent
Mar 31, 2025
Really enjoyed the pool and staff were nice.
Jamie
Jamie, 1-night trip
8/10 Good
Mar 20, 2025
Very friendly, helpful staff throughout the hotel
Sean
Sean, 3-night trip
10/10 Excellent
Apr 12, 2025
Great for families.
Great family stay, room clean, spacious and comfortable. Also Great location for the station, town and the quayside a short walk away.
Stephen
Stephen, 1-night trip
8/10 Good
Apr 21, 2025
Good location.
Simon
Simon, 3-night trip
10/10 Excellent
Apr 19, 2025
Great Newcastle location
Great location. Walked all around town. Definitely would stay here again.
Jamie
Jamie, 3-night trip
10/10 Excellent
Jan 26, 2025
Great stay
Great facilities and very friendly staff.
James
James, 2-night trip
10/10 Excellent
May 6, 2025
Nice, comfortable and spacious place
Good stay in a quiet place not far from the center.
Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent.
Room where really spacious.
We enjoyed the spa, hot tub and hammam.
Lionel
Lionel, 1-night trip
10/10 Excellent
Apr 24, 2025
Handy for station, spa a bonus
Calum
Calum, 1-night trip
10/10 Excellent
Apr 16, 2025
Weekend away
Footy weekend staff absolutely amazing
Alan
Alan, 2-night trip
10/10 Excellent
Feb 22, 2025
Staff was friendly and helpful. The spa was excellent.
Mark
Mark, 5-night trip
10/10 Excellent
Dec 30, 2024
Great location and hotel staff is super accommodating allowing us to check in early and check out late
Ehsan
Ehsan, 2-night trip
10/10 Excellent
Apr 21, 2025
Very professional,polite and helpful staff. Room was clean and smelt lovely. Spacious room. Beautiful hotel.
Terressa
Terressa, 1-night trip
10/10 Excellent
Apr 12, 2025
Good hotel
The hotel is in a great location. The rooms were clean, spacious and the bathrooms were lovely. The small issue was that the pillows were hard. The food and drinks in the bar were a great price and the staff were very friendly and helpful
Graham
Graham, 1-night trip
10/10 Excellent
Feb 3, 2025
Lovely stay for my daughter’s 16th birthday. Fab location and hotel is fab. Pool is clean and child friendly.
David
David, 1-night trip
10/10 Excellent
Feb 2, 2025
Wonderful hotel
Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.
Stephen
Stephen, 1-night trip
8/10 Good
Apr 24, 2025
Good location and facilities.
Nice clean hotel with a pool, steam room and jacuzzi in the basement. Location is good, next to the train station and only a short (few minute) walk to bars and restaurants. 5-10 minute walk into the city centre/shopping.
Soundproofing good, we didn’t hear any noise from outside despite our room looking out at the station.
Would definitely stay again.
Scott
Scott, 1-night trip
6/10 Okay
Aug 1, 2025
The room was a lovely size, and the staff were really friendly.
There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to.
Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests.
But overall a lovely stay