Hotel Los Cuates de Cancun

2.5 star property
Hotel within easy reach of Ultramar Ferry Puerto Juárez

Choose dates to view prices

When you stay at Hotel Los Cuates de Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Also, Puerto Cancun Marina Town Center and Plaza Las Americas are within a short drive.

Reviews

6.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning

Feel at home (4)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Free self parking

Room options

Quadruple Room Standard

  • 18 sq m
  • Sleeps 4

Standard Room, 2 Double Beds

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Lopez Portillo Mazana 9 Lote 8, Super manzana 64, Cancun, QROO, 77524

What's nearby

  • Séptimo Día Adventist Church - 3 min walk - 0.3 km
  • Mercado 23 - 11 min walk - 1.0 km
  • Las Palapas Park - 19 min walk - 1.7 km
  • Ultramar Ferry Puerto Juárez - 4 min drive - 2.5 km
  • Plaza 28 - 5 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Tacos Beef - ‬4 min walk
  • ‪taqueria bonampak - ‬10 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Salbutes y empanadas [Doña Mery] - ‬8 min walk
  • ‪Food Court - ‬4 min walk

About this property

Hotel Los Cuates de Cancun

When you stay at Hotel Los Cuates de Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Also, Puerto Cancun Marina Town Center and Plaza Las Americas are within a short drive.

At a glance

DONE

Hotel size

    • 74 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • 24-hour front desk

Accessibility

  • Wheelchair-accessible registration desk
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

More

  • Daily housekeeping

Fee & policy details

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property only accepts cash.

Also known as

Hotel Los Cuates Cancun
Hotel Los Cuates
Los Cuates Cancun
Los Cuates De Cancun Cancun
Hotel Los Cuates de Cancun Hotel
Hotel Los Cuates de Cancun Cancun
Hotel Los Cuates de Cancun Hotel Cancun

Frequently asked questions

Does Hotel Los Cuates de Cancun offer free cancellation for a full refund?

Yes, Hotel Los Cuates de Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Los Cuates de Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Cuates de Cancun?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Los Cuates de Cancun?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Los Cuates de Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What's the area around Hotel Los Cuates de Cancun like?

Hotel Los Cuates de Cancun is a short 4-minute walk from Séptimo Día Adventist Church and 13 minutes' walk from Mercado 23.

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Hotel Los Cuates de Cancun Reviews

Reviews

6.2

Good

6.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

No encontraban mi reservación, y al día siguiente me comentaron que tenía que dejar el hotel cuando se habían pagado 3 noches, después que me tenía que salir porque solo se había hecho una reserva de un día
Yony, 3-night trip

2/10 Poor

No me gustó nada, la recepcionista de la mañana es una grosera y prepotente, te entregan el cuarto con preservativos usados como si fuera motel
julian, 1-night trip

6/10 Good

Old no elevators linens beddings very old
Ana, 1-night trip

2/10 Poor

Eviten el hotel esta mucho mejor cualquier motel de paso
Carlos, 1-night trip

8/10 Very good

Fue buena la estancia
Oscar, 4-night trip

8/10 Very good

Malo el internet en el cuarto
Jorge, 2-night trip

6/10 Good

Sólo el check on ,el personal .que estaba en ese momento .muy amable
santiago, 1-night trip

6/10 Good

Regular
Silverio, 1-night trip

4/10 Fair

Regular. Muy básico todo. La recepción también. Estaba muy limpio. Muy Alejado. Zona bastante fea
Alicia Noemi, 1-night trip

10/10 Exceptional

Chido

Muy buen servicio para el precio económico.
Amado, 1-night trip

8/10 Very good

Ubicaciom El lugar es muy centrico Instalaciones adecuadas. Personal atento
1-night trip

8/10 Very good

El buen trato del personal y el poderte mover a varias zonas de la ciudad mediante el transporte público que pasa afuera del hotel me agradó
Laura, 3-night trip

10/10 Exceptional

Friendly, parking include, close to shopping area and other businesses.
Freddy, 1-night trip

8/10 Very good

Good good. . .
Elio, 6-night trip

6/10 Good

stairs to my room are hard for me, twenty steps no elevatior
ROBERT, 6-night trip

8/10 Very good

Good experience
J, 3-night trip

6/10 Good

Viaje de trabajo

El hotel en general está bien a secas, la ubicación no me agradó
Lourdes, 1-night trip

8/10 Very good

The real Mexico

I loved my stay at the hotel, right in the middle of everything, walking distance to all the main markets. I go to Mexico to see and live the real México not the tourist version of it.
Lucy , 2-night trip

2/10 Poor

Terrible

Hotel not booked due the previous reason. Recepcionist very rude. Hotel located on red zone.

4/10 Fair

Terrible

Falta una renovación a fondo de todo el hotel. El aire acondicionado hacia un ruido horrible, como la turbina de un avión. No lo recomiendo en absoluto
1-night trip

6/10 Good

Ok til prisen

Meget lille hotel i et område uden andre europæiske turister. Personalet taler dårligt engelsk og på væggene på værelset var der noget der virkelig ligner skimmelsvamp. Sengene var heller ikke værd at skrive hjem om. Det positive er at bussen til stranden kører lige ovre på den anden side af gaden og koster 1 dollar for at komme ud til hotel zone. Så hvis man bare skal bo billigt og ikke være så meget på værelset er dette et ok hotel

6/10 Good

muy cerca a la zona hotelera, diez minutos

Estuve de paso por ahi y resalto la cercanía a la zona hotelera, playas o cualquier punto de la ciudad, los camiones pasan a toda hora .

6/10 Good

Hotel cerca de parada bus (hacia zona turística)

Este hotel esta ubicado en un lugar llamado el crucero que conecta fácilmente con la zona turística y lugares de interés, además que esta a 5 minutos de la terminal de autobuses

2/10 Poor

Terrible

Roaches, staff not friendly, old and stinky room, my reservation didn't appear on the front desk .. Only good thing was the bathroom 0/10

2/10 Poor

Stay clear of this place --

Unbearable mold smell so I switched rooms, huge 2-inch cockroach crawled out of the bathroom, my fan smoked and burned and stopped due to 220 voltaje there and they would not accept the blame and the woman at the desk screamed at me even though I was very calmly talking to her. Could not sleep due to all-nighter parties accross the Street with super loud music. This is an old 1960 style hotel. Not recomended at all --