Hotel H21 is the perfect haven for a relaxing getaway. Enjoy free breakfast on the sun-kissed terrace, stay connected with WiFi in public areas, and indulge in local flavors at the restaurant. Previous guests have appreciated the convenience of dry cleaning/laundry services and tour/ticket assistance.
Calle 21 No 11 D-28, Cali, Valle del Cauca, 760044
What's nearby
Valle del Cauca Government Building - 18 min walk - 1.6 km
Comfandi and Comfenalco Cultural Center - 18 min walk - 1.6 km
Bulevar del Río - 18 min walk - 1.6 km
La Ermita Church - 20 min walk - 1.7 km
Torre De Cali - 6 min drive - 1.9 km
Getting around
Alfonso Bonilla Aragon Intl. Airport (CLO) - 23 min drive
Airport shuttle (surcharge)
Restaurants
Parrilla El Torito Rojo - 14 min walk
Museo De La Salsa - 6 min walk
La Matraca - 4 min walk
Panadería Y Pastelería Kuty - 14 min walk
Shanghai Cafe Bar - 14 min walk
About this property
Hotel H21
When you stay at Hotel H21, you'll be within a 10-minute drive of Chipichape Shopping Center.
At a glance
DONE
Hotel size
23 rooms
DONE
Arriving/Leaving
Check-in start time: 10 AM; Check-in end time: noon
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Room service
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
ATM/banking
Terrace
Reception hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
English breakfast is offered for an extra charge of approximately COP 6000 per person
Airport shuttle service is offered for an extra charge of COP 45000 per vehicle (one way)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel H21 Cali
Hotel H21
H21 Cali
Hotel H21 Cali
Hotel H21 Hotel
Hotel H21 Hotel Cali
Frequently asked questions
Does Hotel H21 offer free cancellation for a full refund?
Yes, Hotel H21 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H21?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel H21?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel H21?
Yes, an airport shuttle is available. The charge is COP 45000 per vehicle one way.
What are the check-in and check-out times at Hotel H21?
Check-in start time: 10 AM; Check-in end time: noon. Check-out time is noon.
Are there restaurants at or near Hotel H21?
Yes, there's an onsite restaurant.
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Reviews
Hotel H21 Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
5.6
Location
7.8
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
May 1, 2018
LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE
sandra
Verified
8/10 Very good
Oct 7, 2017
Cali eine alte moderne Stadt
Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.
Gerd
Gerd, 2-night trip
Verified
8/10 Very good
Sep 14, 2017
Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien
Sara
Sara, 3-night trip
Verified
8/10 Very good
Aug 17, 2017
Bueno
Buena opción en cuanto a costo beneficio
Luis
Luis, 1-night trip
Verified
4/10 Fair
Jun 1, 2017
Abuso y engaño del Hotel
Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.
ANDRES
ANDRES, 3-night trip
Verified
8/10 Very good
May 16, 2017
Hotel limpio
En general bien.
JARDINES DE PAZ SA
Verified
8/10 Very good
May 3, 2017
Se esmeraron en la atención
La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.
Carlos
Verified
8/10 Very good
Apr 6, 2017
Hotel agradable, muy buen desayuno
Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio
Verified traveler
Verified
10/10 Exceptional
Apr 3, 2017
Limpio y excelente personal
Muy bien excelente atención
Harold
Verified
6/10 Good
Apr 2, 2017
Decent rooms but...
Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing.
Verified traveler
Verified
2/10 Poor
Mar 27, 2017
decepcionante
Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto
Verified traveler
Verified
8/10 Very good
Mar 12, 2017
h21 cali first time
service is excellent but the area you have to be careful is not a good area is a shame because service is very nice
isao
Verified
6/10 Good
Mar 4, 2017
Bien Ubicado relacionado al Centro.
Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!
Verified traveler
Verified
2/10 Poor
Feb 1, 2017
Very dangerous area
Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.
Fer
Verified
8/10 Very good
Jan 30, 2017
This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly.
The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men.
The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.
Verified traveler
Verified
6/10 Good
Jan 23, 2017
Ubicación no recomendada
La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.
Henry
Verified
6/10 Good
Jan 16, 2017
bon hotel mais quartier industriel
bon
rigaud
Verified
8/10 Very good
Jan 15, 2017
Agradable
Bien. Muy comodo para su precio
JOSE LUIS
Verified
2/10 Poor
Jan 15, 2017
Hotel pesimo
Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal
ANDRES
Verified
6/10 Good
Dec 29, 2016
Hôtel dans banlieue pourrie
Negatif
Christiane
Verified
6/10 Good
Dec 29, 2016
Zelie
Grande pub pour la feria de Cali on en tres loing
Pierre
Verified
10/10 Exceptional
Dec 7, 2016
Limpio y comodo
El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar
catalina
Verified
10/10 Exceptional
Nov 7, 2016
Hotel Con Excelente Atención
Un hotel bueno para su precio
Elizabeth
Verified
8/10 Very good
Jul 24, 2016
muy buen servicio
personal amable
cerca al terminal y centros comuircales
Verified traveler
Verified
8/10 Very good
Jun 24, 2016
A quiet budget hotel
I stayed three nights. It was very quiet&comfortable. The room was clean and all amenities worked. The receptionist was very kind and the free breakfast was tasty. Also, it took seven minutes walk to the Mio station. I will stay this hotel again when I visit Cali. Thanks a lot.