Hotel Riu Garoé

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Plaza del Charco

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Photo gallery for Hotel Riu Garoé

Exterior
Interior
Garden
Interior
2 bars/lounges, poolside bar
In the heart of Lago Martianez, Hotel Riu Garoé offers a vibrant retreat. Enjoy racquetball/squash and an outdoor tennis court or unwind at the spa with a hot stone massage. With high-speed WiFi, two on-site restaurants, and 2 coffee shops/cafes you will be spoiled for choice.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Pool bar
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Airport shuttle

For families (6)

  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Why we love this property

Mountain spa sanctuary
Tucked in a national park, this hotel offers daily spa treatments and couples rooms. A health club, hot springs, and garden create a serene mountain retreat.
Cozy balcony retreat
Wrap up in plush bathrobes and step onto the furnished balcony, while blackout drapes ensure undisturbed rest. The in-room minibar awaits.
Work and play paradise
Situated in a vibrant district, this hotel provides conference spaces and computer stations. Guests can enjoy spa treatments and unwind at two bars.

Room options

Double Room, Balcony

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Botanical Gardens - 5 min walk - 0.5 km
  • La Paz Lookout - 10 min walk - 0.9 km
  • Martianez Shopping Centre - 14 min walk - 1.2 km
  • Taoro Park - 3 min drive - 2.3 km
  • Plaza del Charco - 3 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
  • Tenerife South Airport (TFS) - 68 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Teide Mar *** - ‬9 min walk
  • ‪La Cla Terraza - ‬8 min walk
  • ‪Krombacher - ‬10 min walk
  • ‪Vértigo Pool Club & Lounge - ‬11 min walk
  • ‪Blue Sea Cantina - ‬8 min walk

About this property

Hotel Riu Garoé

Hotel Riu Garoé puts you just a 5-minute drive from Plaza del Charco. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground
  • Lifeguard on site

What to do

  • Tennis lessons
  • Racquetball/squash
  • Mini golf
  • Pool table
  • Table tennis
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba diving nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

SPA GAROE has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Onsite venue - This buffet restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • Safes in guestrooms can be used for EUR 2 per day
  • Spa access is available for an extra charge of EUR 15

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Riu Garoé offer free cancellation for a full refund?

Yes, Hotel Riu Garoé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Garoé?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Riu Garoé?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Hotel Riu Garoé?

Yes, an airport shuttle is available. The charge is EUR 80.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Riu Garoé?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Hotel Riu Garoé?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Riu Garoé and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Riu Garoé also has 2 bars and a Turkish bath, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Garoé?

Yes, there are 2 onsite restaurants.

Does Hotel Riu Garoé have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Riu Garoé like?

Hotel Riu Garoé is located on the boardwalk/promenade, a short 8-minute walk from Botanical Gardens and 12 minutes' walk from La Paz Lookout.

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