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Hotel Riu Garoé

4.0 star property
Family-friendly Puerto de la Cruz hotel with full-service spa, connected to a shopping center

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Photo gallery for Hotel Riu Garoé

Exterior
2 bars/lounges, poolside bar
Interior
Garden
Interior
In the heart of Lago Martianez, Hotel Riu Garoé offers a vibrant retreat. Enjoy racquetball/squash and an outdoor tennis court or unwind at the spa with a hot stone massage. With high-speed WiFi, two on-site restaurants, and 2 coffee shops/cafes you will be spoiled for choice.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6

View all photos for Double Room, Balcony

Minibar, desk, blackout drapes, soundproofing

Double Room, Balcony

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Minibar, desk, blackout drapes, soundproofing

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Minibar, desk, blackout drapes, soundproofing

Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Minibar, desk, blackout drapes, soundproofing

Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property - evening/night

Meliá Costa Atlantis Tenerife

  • Pool
  • Spa
  • Parking available
  • Free WiFi
10.0 out of 10, Exceptional, 2 reviews
The price is CNY1,235
CNY1,321 total
includes taxes & fees
Oct 19 - Oct 20
Meliá Costa Atlantis Tenerife
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About the neighborhood

Map
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • La Paz Lookout - 10 min walk - 0.9 km
  • Plaza del Charco - 3 min drive - 2.3 km
  • Taoro Park - 3 min drive - 2.3 km
  • Loro Park - 6 min drive - 3.4 km
  • Lago Martianez Swimming Pools - 10 min drive - 1.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
  • Tenerife South Airport (TFS) - 68 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Teide Mar *** - ‬9 min walk
  • ‪La Cla Terraza - ‬8 min walk
  • ‪The Oriental Spa Garden - Hotel Botánico - ‬8 min walk
  • ‪Delhi Darbar - ‬6 min walk
  • ‪Luna Rossa - ‬12 min walk

About this property

Hotel Riu Garoé

Located in the entertainment district, Hotel Riu Garoé is a great choice for a stay in Puerto de la Cruz. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

What to do

  • Racquetball/squash
  • Mini golf
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba diving nearby

Working away

  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Onsite venue - This buffet restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • Safes in guestrooms can be used for EUR 2 per day
  • Spa access is available for an extra charge of EUR 15 per day

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Riu Garoé offer free cancellation for a full refund?

Yes, Hotel Riu Garoé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Garoé?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Riu Garoé?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Hotel Riu Garoé?

Yes, an airport shuttle is available. The charge is EUR 80.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Riu Garoé?

Check-in start time: 2 PM; Check-in end time: 11 AM. Check-out time is 11 AM.

Is there an onsite casino at Hotel Riu Garoé?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Riu Garoé and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Riu Garoé also has 2 bars and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Hotel Riu Garoé?

Yes, there are 2 onsite restaurants.

Does Hotel Riu Garoé have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Riu Garoé like?

Hotel Riu Garoé is located on the boardwalk/promenade, a short 8-minute walk from Botanical Gardens and 12 minutes' walk from La Paz Lookout.

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Hotel Riu Garoé Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Wifi
Restaurant
Bar

Reviews

8/10 Very good

Die Zimmer sind sehr schön und sauber . Die Mitarbeiter sind überaus freundlich und hilfsbereit
Daniela, 6-night trip

8/10 Very good

Das Hotel ist sehr gepflegt, Personal in jeglichem Bereich unglaublich freundlich und zuvorkommend!
Kai-Uwe, 7-night trip

10/10 Exceptional

Wunderschönes sauberes Hotel, nicht ein Makel, Kratzer oder Ähnliches. Tolle moderne Zimmer und sehr angenehmes Farbkonzept.
Mirja Pinto, 9-night trip

8/10 Very good

Las instalaciones estaban bien y el personal era amable. Además la comida también estaba buena. Una de las cosas que echamos de menos fue tener algun paseo por alrededores.
ENDIKA, 4-night trip

10/10 Exceptional

Alles gut
Jürgen, 7-night trip

10/10 Exceptional

Hotel encantador. Buena comida y staff muy amables

Mi marido y yo nos quedamos en el hotel para pasar un fin de semana largo a principios de mayo. El hotel esta en perfecta condiciones, todo muy limpio y las habitaciones muy modernas. El buffet espectacular en el desayuno y en la cena y habia muchisima variedad. Todo el staff del hotel son muy amables y simpáticos y nos hicieron sentir como en casa. Lo único que nos fallo fue el tiempo que hacia un pelin de frío pero aún asi pudimos relajar. La unica pena es que no haya playa cerca!
Charlotte, 4-night trip

8/10 Very good

Sehr ruhig gelegene Unterkunft mit leckerem Essen. In manchen Bereichen bemerkt man, dass das Hotel bereits ins Alter gekommen ist. Es sollten die Matratzen und Bademäntel dringend ausgetauscht werden.
Marco, 8-night trip

10/10 Exceptional

Lhotel est tres bien et le personnel très sympathique
Joshua, 14-night trip

10/10 Exceptional

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
Mark, 6-night trip

10/10 Exceptional

Hotel elegante con las habitaciones muy amplias
Armando Lopez, 4-night trip

8/10 Very good

Agradable experiencia

Buen hotel

10/10 Exceptional

Etablissement avec un excellent service, literie de très bonne facture, espace détente très propre et calme, buffet avec du choix et nourriture de qualité, carte des vins proposée
FABIEN, 7-night trip

8/10 Very good

Tranquil atmosphere away from the hustle of the nearby town , but close enough to it to enjoy
Terence, 6-night trip

10/10 Exceptional

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
Andrea, 3-night trip

10/10 Exceptional

Ideal para relaxar e acessível a vários pontos de

Hotel muito confortável com todas as comunidades e entretenimento e no entanto tranquilo. Bem localizado a 5 minutos de carro até ao centro de Porto de la Cruz. Bufete de qualidade média alta e funcionários muito atenciosos.
Paulo Roberto, 5-night trip

10/10 Exceptional

Consiglio, ottima struttura, unica pecca un pochino fuori dal centro.
STEFANIA, 20-night trip

10/10 Exceptional

Fenomenal
M, 6-night trip

10/10 Exceptional

Hôtel magnifique et très propre. Buffet varié tous les soirs. Rien à redire. Merci pour ce séjour
Corinne Rosa maria Nunes, 5-night trip

10/10 Exceptional

Very friendly staff Very clean rooms , newly refurbished Fantastic buffet Didn’t like smoking on balconies or around the pool area
3-night trip

8/10 Very good

Mejor de lo esperado

La habitación era enorme, con una terraza con vistas y reformado.
Alberto, 1-night trip

10/10 Exceptional

We had a really wonderful stay here with our three children. Beautiful hotel and sorroundings, delicious food catering to different tastes, super friendly, helpful staff. Everything works seamlessly and smoothly and we felt really well looked after. Hope we can come back soon!
Sonya, 7-night trip

10/10 Exceptional

Loved the property and the staff will definitely return. Only negative about the half board was the evening meal protein which was not up to 4 star restaurant standards.
8-night trip

10/10 Exceptional

Nice hotel with a good buffet

All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
Christian, 7-night trip

10/10 Exceptional

Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
amice, 5-night trip

10/10 Exceptional

Me encantaría q los bares aunque la cocina cierre tenga sándwiches y tablas d queso y jamón , porque cuando cierra la cocina solo hay bebidas sin nada para picar
IBETT, 4-night trip