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Hotel Musashiya

3.5 star property
Lakefront ryokan within easy reach of Lake Ashi

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Close to Hakone Shrine, Hotel Musashiya offers a serene retreat with an indoor mineral hot spring, a garden, and a library. Guests can unwind on the terrace or stay connected with WiFi in public areas while enjoying table tennis and coffee/tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Child-friendly activities

Main amenities (12)

  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-Style Room with Lake View (20sqm)

Japanese-Style Room with Lake View (20sqm) | In-room safe, desk, iron/ironing board

Japanese-Style Room with Lake View (20sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Mountain View (20sqm)

Japanese-Style Room with Mountain View (20sqm) | In-room safe, desk, iron/ironing board

Japanese-Style Room with Mountain View (20sqm)

  • Mountain view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Basic Single Room, Mountain View

Basic Single Room, Mountain View | In-room safe, desk, iron/ironing board

Basic Single Room, Mountain View

  • Mountain view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Futon

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The price is CNY2,037
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About the neighborhood

Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Narukawa Art Museum - 3 min walk - 0.3 km
  • Hakone Shrine - 10 min walk - 0.9 km
  • Lake Ashi - 12 min walk - 1.1 km
  • Hakone Komagatake Ropeway - 5 min drive - 3.4 km

Getting around

  • Haneda Airport (HND) - 116 min drive
  • Narita Intl. Airport (NRT) - 179 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Gora Station - 10 min drive
  • Hakone Ohiradai Station - 12 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬11 min walk
  • ‪Bakery & Table 箱根 - ‬3 min walk
  • ‪cafe KOMON 湖紋 - ‬3 min drive
  • ‪カフェ湖紋 - ‬3 min drive
  • ‪箱根バターサンド Sun San D - ‬2 min walk

About this property

Hotel Musashiya

  • Hotel Musashiya offers a great location, putting you within a 15-minute walk of Lake Ashi and Hakone Shrine. Other highlights include a terrace and a garden.

At a glance

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Hotel size

    • 35 rooms
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Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
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Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
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Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Tea service at check-in
  • Kaiseki meal
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs
  • Karaoke
  • Table tennis

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Children's dinnerware
  • In-room dining only
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Fusuma (room partition)
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2000 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Beds and futons are provided based on the number of adults in the reservation.

Also known as

Hotel Musashiya Hakone

Musashiya Hakone

Musashiya

Hotel Musashiya Ryokan

Hotel Musashiya Hakone

Hotel Musashiya Ryokan Hakone

Frequently asked questions

Does Hotel Musashiya offer free cancellation for a full refund?

Yes, Hotel Musashiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Musashiya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Musashiya?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Musashiya?

Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 10 AM.

What is there to do at Hotel Musashiya and nearby?

Onsite recreation at Hotel Musashiya includes hot springs. Hotel Musashiya also has a garden.

Does Hotel Musashiya have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Musashiya like?

Hotel Musashiya is a short 12-minute walk from Lake Ashi and 10 minutes' walk from Hakone Shrine.

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Reviews

Hotel Musashiya Reviews

8.0

Very Good

7.6

Cleanliness

8.6

Location

8.8

Staff & service

7.2

Property conditions & facilities

Popular mentions

Service staff
View
Room

Reviews

Verified

8/10 Very good

Very kind service, great lake view, fantastic dinner
Axel-Peter C., 1-night trip
Verified

8/10 Very good

Great Staff, enjoyed breakfast
Samuel, 1-night trip
Verified

10/10 Exceptional

best view of Hakone Shine
Verified

6/10 Good

The reason I book this Hotel I want to see the lake and cruise around to see the beauty of the little town
1-night trip
Verified

8/10 Very good

The view of Ashi Lake is beautiful. The hotel is walking distance to the Hakone Sight Seeing lake cruise. The hotel is a bit dated but other than that, the staffs are very friendly and helpful.
2-night trip
Verified

8/10 Very good

Great traditional experience

We had a fantastic stay. It gave us a traditional Japanese experience in a ryokan with dinner in our room. We got some nice wine (would you believe from the seven eleven just down the road from the hotel), and had a lovely relaxing night watching the sunset and having dinner n chatting in our lake view room. The onsen was also lovely. The hotel is a little dated on first impression, but I soon forgot about that once we got to the room and started enjoying the whole experience.
Verified

10/10 Exceptional

The staff are friendly and helpful. The building was old but it was nice coz i got to experience japanese style room but the toilet doesnt have a bidet.
Maylyn, 2-night trip
Verified

2/10 Poor

Hot and uncomfortable room. Hotel is old and in rundown condition.
Doug, 1-night trip
Verified

4/10 Fair

Icky! Glad we had only one night!
Matthew, 1-night trip
Verified

6/10 Good

A little run down. Didn’t use shower in their room too dirty. Used so showers. Good location nice view. Staff was nice. Lobby smells musty. Someone was smoking on our floor could smell it all over.
steve, 2-night trip
Verified

8/10 Very good

Old style Japanese hotel, with futon bed and hot baths. Nearby the Hakone shrine and lake view, short walk to the left to see Mt. Fuji. Try and go there to view it around sunrise and/or sunset. Hakone shrine is lit up in the early evening and no one around! If you spend a few days in Hakone get the Hakone Free pass. If only taking the bus to and from the hotel just pay the bus fare which is cheaper. To get there take bes H from odawarra station, bus can get very crowded
lucas, 1-night trip
Verified

2/10 Poor

This was the most absolutely disgusting lodging experience I have ever had. One word sums up this hotel perfectly: DIRTY. The sink had old watermarks and toothpaste from the previous guest. There was dust, stains, dirt, and rust everywhere. The bathroom was exceptionally bad, worse than a public bathroom. It is clear that they have never once wiped or disinfected surfaces in the room. The futons were so thin that it felt like you were sleeping straight on the ground. The room also had a horrible public bathroom smell that didn’t go away. The staff was nice but I would not recommend this hotel to anyone, especially given the high price. We got out as soon as we possibly could.
Farrah, 1-night trip
Verified

8/10 Very good

The hotel is definitely unique! i requested a non-smoking japanese style room which they did provided! i honestly loved the view of the Lask Ashi from my room! The staff was friendly and definitely helpful! I made a mistake of booking a smoking room, but i needed a non-smoking room, which they easily changed it to that when i emailed in regards of my booking mistakes. Their onsen are phenomenal! they had an indoor onsen and outdoor onsen, tried both and i think i love the outdoor onsen over the indoor ones(just a personal preference) I guess my only downside for this hotel is the housekeeping, i did stay for 4 days and 3 nights, it didnt seem that they do any housekeeping at all? luckily i had some plastic bags that i used as a garbage bags(there was also some garbage can in my room, but it didnt look like its enough, since there was no housekeeping during my stays. The room is a little outdated, could really use some renovations in my opinion. But other than those, i would definitely come back to this place and hopefully it gets some improvements in regards of housekeeping and renovations. Oh, they also have some sort of curfew before they locked their doors. If i remember correctly there are 2 doors that you can get in, the main big door which closes at 21:00 pm, and the small door besides it that closes at 23:00 pm, so if you are planning on staying to this place, those are the hours before they close the doors for the night(Ya, it kind of weirds me out regards of curfew)
Verified

8/10 Very good

元箱根港のまわりを散策したくて、近くの宿を探してました。ロケーション抜群で、どこに行くにも便利でした。
Yoko, 1-night trip
Verified

4/10 Fair

いまいちでした、、、

いろんなものが古い。清潔感が乏しい。 お風呂も汚い。 その割には宿泊費が高い。
Jumpei, 1-night trip
Verified

8/10 Very good

従業員の対応は良かったです！
Verified

6/10 Good

箱根湯本から旧箱根街道(旧東海道)をたどって元箱根までくると目の前にあるのがむさしやさん。箱根神社もすぐ近くで観光には便利。今回素泊まり予約したが近隣のレストラン、居酒屋大概17:00には閉店するのでここは素泊まりおすすめしない。 宿の設備は古さを感じるが箱根・芦ノ湖界隈でこの価格なら仕方ないか。
Koichi, 1-night trip
Verified

10/10 Exceptional

歴史ある古い旅館のようですが、芦ノ湖に飛び込めるぐらい近くて、景色に癒されます♪ 食事は食べきれません。
よしかつ, 1-night trip
Verified

8/10 Very good

施設もスタッフも昔ながらの雰囲気ですが、私は嫌いじゃないです。
??, 1-night trip
Verified

8/10 Very good

スタッフの皆さんがとても親切で感じが良かったです。
Yuko, 1-night trip
Verified

10/10 Exceptional

夕飯は成人男性には少し足りないかもしれないてますが、朝は充分に出てきます。
hikaru, 1-night trip
Verified

10/10 Exceptional

古い設備は否めないが、大浴場から芦ノ湖の眺めが最高でした。
noriko, 1-night trip
Verified

8/10 Very good

昔ながらの旅館

ホテルというより旅館。おじいちゃん、おばあちゃんが親しみやすく、お料理も量が多く、歓待してくださる気持ちが伝わってきました。 コロナ禍で宿泊者が少なく、経営的に大変で、お年寄りが中心にはたらいていらっしゃったので、掃除など細かいところに手が廻らないのだろうと感じましたが、元箱根港に近く今回の旅程においてはロケーションが最高で、概ね満足しました。ありがとうございました。
芦ノ湖のスワンボート、愉しかった。
1-night trip
Verified

6/10 Good

和室でした。二人で利用しましたが、十分な広さでした。 芦ノ湖遊覧船の元箱根港の目の前です。関所跡まで歩いても15分から20分程度なので、観光の拠点としては非常に便利だと思われます。
1-night trip
Verified

6/10 Good

Location and their service was good, however facility was bit old and was not clean.
2-night trip