Hotel muy bonito, muy limpio, con excelente atención, te hacen sentir como en casa y la comida es deliciosa y muy variada.
Yolanda
Yolanda,4 晚家 庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Patricia
Patricia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Layonda
Layonda,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 15 日
We enjoyed our stay and having access to the other properties. It would be nice to have more food options at the royal cancun but we enjoyed the peacefulness of the resort. Needing the key for all food and drink service was a bit of an inconvenience at times especially when the service was slower. Overall we did enjoy our stay and had a nice time. Good resort for families.
erin
erin,5 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 15 日
The rooms option; apartment style. Was very good for my family trip.
Evbayowieru
Evbayowieru,4 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 8 月 15 日
Charge my credit card more than what the total was supposed to be! Very disappointed!
Maria
Maria,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Leticia
Leticia,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Todo estuvo muy bien, mi unica queja es que el o los hoteles deberian brindar trasportancion del aeropuerto al hotel y del hotel al aeropuerto, ya que sí rentas auto..los seguros muy caros y aparte perdes mucho tiempo en recogida y retirada del.auto..
Oscary Edwards
Oscary Edwards,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 14 日
Addy
Addy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Rikiya
Rikiya,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Food options are good but going to Royal Sands is a welcome add-on
Emmanuel
Emmanuel,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 12 日
It is really great stay we have little kids 1 to 12 years old and so convenient. The food option was limited but no complain. I definitely recommend!
Hiwot Tadele
Hiwot Tadele,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 11 日
Excellent beachfront units.
Jonathan
Jonathan,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Great service! The people are super nice and the amenities were great
Marjorie
Marjorie,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Nery
Nery,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 11 日
Overall we enjoyed this resort. We were looking for a laid back vacation that was family friendly for our 3 young kids first trip to Mexico. This resort had a good kids pool area and the beach wasn’t unsafe and the water was extremely all in this area. There are very limited dining options and they did not run the buffet for super a few nights we were there, I think due to it not being super busy. It was easy to get chairs at the pool or beach, it’s not a party vibe but they do their best to have a few activities going on. The rooms are spacious villas, easy for the 5 of us to be in there comfortably and in the evening for me and the wife to hang out. Would be nice if there were more dining options, not only at the hotel but there isn’t much surrounding the hotel food wise. Kids had fun, we relaxed, what more can you ask for.
Jordan
Jordan,14 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 10 日
Staff was super rude!! we took the bus to the Royal Sands which is a sister hotel for free, which in my experience the staff was very welcoming and friendly. Royal Cancun rooms were nice but however the food was limited to two restaurants for the full hotel visitors. If you want to hire a photographer they charge you 140$ which I called in advance and they said it was free/ if you lose your band during swimming or river time you have to pay 150$. I would recommend the Royal sands over this hotel.
Abigail
Abigail,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
DIVYAPRAKASH
DIVYAPRAKASH,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 9 日
The food options is not that good 😌
Eyob
Eyob,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Tilahun
Tilahun,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 8 日
Abel
Abel,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 8 日
Bit dated, but well maintained resort. Clean, with friendly & helpful staff. Beach service is good.
Food was unfortunately pretty bland & with just 2 restaurants to chose from it got boring pretty quick though. Themes help a tiny bit, but many menu items come with a surcharge on top of the cost for all inclusive, which is a bummer (and not guaranteed to be any more exciting — tried some steaks which were nothing special, for instance). Beds weren’t super comfy either which
Trond Karl
Trond Karl,7 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 8 日
eating outside only VERY VERY HOT!!!!
ADILET
ADILET,5 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 8 月 7 日
They need to do better in terms of the staff hospitality