In the heart of the city, Hostal Portal de Champey - Hostel offers a warm welcome with a garden and terrace. Enjoy breakfast, lunch, or dinner at the on-site restaurant and connect to free WiFi in public areas. A bar is also available for relaxation.
Semuc Champey, Lanquin Alta Verapaz, San Agustin Lanquin, Alta Verapaz
What's nearby
Parque Central de Lanquin - 2 min walk - 0.2 km
San Agustin Parish - 2 min walk - 0.2 km
Grutas de Lanquín - 6 min drive - 0.8 km
Lanquin Caves - 16 min drive - 6.7 km
Semuc Champey Natural Monument - 25 min drive - 11.2 km
Getting around
La Aurora Intl. Airport (GUA) - 77.5 miles/124.7 km
Free area shuttle
Restaurants
Restaurante Mar Y Tierra Lanquin - 2 min walk
Kalula Restaurante - 2 min walk
Tienda y Cafe El Pajal - 24 min drive
Nel Pastel - 1 min walk
Chapucafé - 2 min walk
About this property
Hostal Portal de Champey - Hostel
Hostal Portal de Champey - Hostel is a great choice for a stay in San Agustin Lanquin. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a terrace and a garden.
At a glance
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Hotel size
22 rooms
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Arriving/Leaving
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
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Offsite
Free area shuttle
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Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Traveling with children
Free local shuttle
What to do
Ecotours
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Room amenities
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Partially open bathroom
Shower only
Free toiletries
Towels
More
Housekeeping on request
Special features
Dining
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 6 per person
Children & extra beds
Rollaway beds are available for USD 7.0 per night
Policies
There is no hot water on site.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts cash.
Cashless transactions are available.
Also known as
Hostal Portal Champey Hostel San Agustin Lanquin
Hostal Portal Champey San Agustin Lanquin
al Champey Agustin nquin
Hostal Portal de Champey
Hostal Portal de Champey - Hostel San Agustin Lanquin
Frequently asked questions
Does Hostal Portal de Champey - Hostel offer free cancellation for a full refund?
Yes, Hostal Portal de Champey - Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostal Portal de Champey - Hostel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hostal Portal de Champey - Hostel?
Yes, there's free self parking.
What are the check-in and check-out times at Hostal Portal de Champey - Hostel?
You can check in starting at 2 PM. Check-out time is 11:00 AM.
What is there to do at Hostal Portal de Champey - Hostel and nearby?
Onsite recreation at Hostal Portal de Champey - Hostel includes ecotours. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hostal Portal de Champey - Hostel?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hostal Portal de Champey - Hostel like?
Hostal Portal de Champey - Hostel is a short 4-minute walk from Grutas de Lanquín and 3 minutes' walk from San Agustin Parish.
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Reviews
Hostal Portal de Champey - Hostel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
9.4
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool was great and had an amazing view. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
View
River
Wifi
Bungalow
Room
Reviews
Verified
10/10 Exceptional
Jan 13, 2026
Great service ! The place and room also great !
Manuel
Manuel, 2-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Can’t complain it was good for the days I needed it and the close proximity to Sumec
Valery
Valery, 2-night trip
Verified
8/10 Very good
Jan 6, 2026
All staff were very helpful. I’m not rating with 5 stars just because the check in took long time, as well because the bathroom in the room smelled terrible. They should ad a lid on top of the shower’s drainage to avoid the return of those fetid odors. We put toilet paper to avoid keep smelling that. Besides that all was very good in price, amenities, the views and the quality of food and drinks
Shannon
Shannon, 2-night trip
Verified
8/10 Very good
Jul 14, 2025
This hostel is rustic and located right at the entrance to the state park. The staff was very friendly. You're only choice for food is the restaurant hotel.
Sandra
Sandra, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2025
It is close to Semuc rivers and caves … wonderful
Freddy
Freddy, 2-night trip
Verified
2/10 Poor
Feb 8, 2026
I paid for a room with private Bathroom. The first room they took us was all dirty (not clean at all), then took us to another room and the doorknob I opened it with my finger that’s how bad the frame of the door is, broken window, big whole in the ceiling, the room floor have a crack in the middle of the room that goes through under the bed. Considering your in the mountains any insect could get in. Dirty Towels, no light or wifi as they say they have, old pillows & blankets, No water in the shower and sometimes comes a little and is just cold. don’t expect any warm water. They changed my room for the second time and there was no water in the shower. They take at least an hour to bring you a sandwich or a simple omelette. I would recommend to do the private room and shared bathroom or just the hostel sharing room with other tourists. Is not worth it to pay for the “private room with bathroom”. Employees are a bunch on immatures kids too that just talk and laugh so have patience and remember where you are. The pool, the view is amazing but don’t stay here Oasis looks like a better option. First time i give a bad reviews to a property and it is just because you can find yourself in the middle of nowhere without an option of finding transportation to leave.
Willian
Willian, 2-night trip
Verified
10/10 Exceptional
May 9, 2025
Inside the jungle with the local people
If you want to have a local experience and get to know the local indigenous people, I highly recommend El Portal. It is owned and run by people from the local community.
It is right next to the river, the caves and the pools of Semuc Champey. So from your room you can just walk down the river and have a swim, while chatting with locals.
All the staff are very friendly and are happy to help you with anything. Make sure to not confuse their silly humor with anything negative ;)
We absolutely loved our experience here, after having seen other hostels in the area.
Few things to take into consideration:
1. The restaurant is very nice. The food is not of the highest quality, but it is delicious and gets you through the day.
2. You are INSIDE the jungle. Don't be afraid of crawling things, you are in their territory. They dont hurt you.
3. The rooms can get quite hot. And there are no fans as the electricity is very limited (only available in the evenings).
All in all, the price/ quality is just perfect. And I would love to come back! Go experience the local community, not the hippie backpacker hostels.
Pascal
Pascal, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Beautiful hostel in the middle of the forest
Raul
Raul, 3-night trip
Verified
8/10 Very good
Aug 2, 2025
In very close proximity to park/river.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 20, 2025
Amazing place in Guatemala.
EDWIN
EDWIN, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Good attitude of employees
Betsaida
Betsaida, 2-night trip
Verified
10/10 Exceptional
Jul 26, 2022
The location of the hotel is perfect than is a super nice view and the staff is very nice.
Mayowa
Mayowa, 3-night trip
Verified
10/10 Exceptional
Jul 21, 2024
It was convinient close to main attraction.
Edgar
Edgar, 2-night trip
Verified
6/10 Good
Jan 3, 2023
Beautiful location, staff could be nicer.
Lia
Verified
8/10 Very good
Apr 10, 2025
N
Ixel
Ixel, 2-night trip
Verified
10/10 Exceptional
Mar 31, 2024
Nice
Maribel
Maribel, 1-night trip
Verified
8/10 Very good
Jul 30, 2023
Beautiful place on the side of the river,no electricity but x the price can ask for more,plesant and enjoyable...thanks everyone ...
CARLOS
CARLOS, 1-night trip
Verified
8/10 Very good
Oct 1, 2024
I loved the property and the staff, I did not like the fact that there’s no AC and the power is on from 6-10 pm we were in the dark in the morning and the bathroom was super dark and cold water only.
Verboly
Verboly, 1-night trip
Verified
8/10 Very good
Aug 7, 2022
Phenomenal location and staff but no hot water
The location is excellent - less than a five minute walk to the entrance to Semuc Champey and less than a 10 minute walk to the cave. And the staff was outstanding - very friendly and helpful. And the pool was great.
BUT you should know that there is no hot water and only 4 hours of electricity each day - from 6-10 pm. These things are mentioned in reviews but are not readily apparent from the listing.
But we think the convenience of being so close to Semuc Champey was worth the inconveniences.
Mark
Mark, 2-night trip
Verified
2/10 Poor
Sep 4, 2024
I was looking for a hotel in Lanquin and the title of this hotel gave the impression that it would be I. Lanquin … our tour started in Lanquin. This is in the dead of the park with no reception or places around to offer eating options etc . We would disconnect with our group and would have to take some thing like a Tuk Tuk for 20 minutes!! I tried calling or canceling right away when I saw the actual address on the booking ! But they have I reception and couldn’t connect!! So spooky! I don’t trust this place and didn’t go ! It’s deceptive a bit
Negar
Negar, 2-night trip
Verified
6/10 Good
Feb 16, 2023
The river view and excess was great. The pool was clean and amazing view. Things I didn’t love the food prices and choices. The shared shower we got was poorly taken care of with some strange smell. The staff were not helpful during check in and throughout the trip. One night our bartender took 6 shots within 20 or 30 minutes. He messed up our order and was forgetful. One thing I noticed was they would clean the floors often in the common area but not the dining tables after every guest was done eating. The bungalow was really nice I just wish they had mosquito nets since the bungalow was an open front. If you like to eat more traditional or local food for a normal price I suggest skipping their restaurant and walking up a small hill to eat at the entrance of champey. They have delicious hand made fresh tortillas and home made salsa.
Jocelyn
Jocelyn, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Excelente, excepto que el trqnsporte de regreso no fue del todo comodo
José Alexander
José Alexander, 2-night trip
Verified
6/10 Good
Dec 23, 2025
Deben mejorar, no nos dieron toallas, uno de los baños tenia problemas, hay luz por horarios, las duchas deben ser reemplazadas, porque estan en nal estado. El Hostel esta muy bien ubicado y tiene varias amenidades.